Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/anor/DudinKDD16
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Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option.
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Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option.
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