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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/bise/BernerAM16>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Alexander_Maedche>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Jino_Augustine>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Martin_Berner>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2Fs12599-015-0414-0>
foaf:homepage <https://doi.org/10.1007/s12599-015-0414-0>
dc:identifier DBLP journals/bise/BernerAM16 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2Fs12599-015-0414-0 (xsd:string)
dcterms:issued 2016 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/bise>
rdfs:label The Impact of Process Visibility on Process Performance - A Multiple Case Study of Operations Control Centers in ITSM. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Alexander_Maedche>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Jino_Augustine>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Martin_Berner>
swrc:number 1 (xsd:string)
swrc:pages 31-42 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/bise/BernerAM16/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/bise/BernerAM16>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/bise/bise58.html#BernerAM16>
rdfs:seeAlso <https://doi.org/10.1007/s12599-015-0414-0>
dc:title The Impact of Process Visibility on Process Performance - A Multiple Case Study of Operations Control Centers in ITSM. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 58 (xsd:string)