Pushing the Distribution Model to its Limits: Distributed "listening" in a Helpline.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/cscw/Licoppe06
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2006
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Pushing the Distribution Model to its Limits: Distributed "listening" in a Helpline.
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cooperative work; distributed cognition; distribution models; email-based interaction; phone-based interaction
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Pushing the Distribution Model to its Limits: Distributed "listening" in a Helpline.
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