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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/csi/YangL09>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Chi-Lun_Liu>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Heng-Li_Yang>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1016%2Fj.csi.2007.12.003>
foaf:homepage <https://doi.org/10.1016/j.csi.2007.12.003>
dc:identifier DBLP journals/csi/YangL09 (xsd:string)
dc:identifier DOI doi.org%2F10.1016%2Fj.csi.2007.12.003 (xsd:string)
dcterms:issued 2009 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/csi>
rdfs:label A new standard of on-line customer service process: Integrating language-action into blogs. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Chi-Lun_Liu>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Heng-Li_Yang>
swrc:number 1 (xsd:string)
swrc:pages 227-245 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/csi/YangL09/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/csi/YangL09>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/csi/csi31.html#YangL09>
rdfs:seeAlso <https://doi.org/10.1016/j.csi.2007.12.003>
dc:title A new standard of on-line customer service process: Integrating language-action into blogs. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 31 (xsd:string)