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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/db/ShawDN02>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Fred_Niederman>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Nancy_C._Shaw>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/William_H._DeLone>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1145%2F513264.513272>
foaf:homepage <https://doi.org/10.1145/513264.513272>
dc:identifier DBLP journals/db/ShawDN02 (xsd:string)
dc:identifier DOI doi.org%2F10.1145%2F513264.513272 (xsd:string)
dcterms:issued 2002 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/db>
rdfs:label Sources of dissatisfaction in end-user support: an empirical study. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Fred_Niederman>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Nancy_C._Shaw>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/William_H._DeLone>
swrc:number 2 (xsd:string)
swrc:pages 41-56 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/db/ShawDN02/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/db/ShawDN02>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/db/db33.html#ShawDN02>
rdfs:seeAlso <https://doi.org/10.1145/513264.513272>
dc:subject end-user computing, end-user satisfaction, end-user support, success factors, user information satisfaction, user satisfaction (xsd:string)
dc:title Sources of dissatisfaction in end-user support: an empirical study. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 33 (xsd:string)