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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/dsj/JiangKC00>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Gary_Klein_0001>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/James_J._Jiang>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Suzanne_M._Crampton>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1111%2Fj.1540-5915.2000.tb00940.x>
foaf:homepage <https://doi.org/10.1111/j.1540-5915.2000.tb00940.x>
dc:identifier DBLP journals/dsj/JiangKC00 (xsd:string)
dc:identifier DOI doi.org%2F10.1111%2Fj.1540-5915.2000.tb00940.x (xsd:string)
dcterms:issued 2000 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/dsj>
rdfs:label A Note on SERVQUAL Reliability and Validity in Information System Service Quality Measurement. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Gary_Klein_0001>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/James_J._Jiang>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Suzanne_M._Crampton>
swrc:number 3 (xsd:string)
swrc:pages 725-744 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/dsj/JiangKC00/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/dsj/JiangKC00>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/dsj/dsj31.html#JiangKC00>
rdfs:seeAlso <https://doi.org/10.1111/j.1540-5915.2000.tb00940.x>
dc:title A Note on SERVQUAL Reliability and Validity in Information System Service Quality Measurement. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 31 (xsd:string)