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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/dss/IlkBG18>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Michael_J._Brusco>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Noyan_Ilk>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Paulo_B._G%E2%88%9A%E2%89%A5es>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1016%2Fj.dss.2017.10.008>
foaf:homepage <https://doi.org/10.1016/j.dss.2017.10.008>
dc:identifier DBLP journals/dss/IlkBG18 (xsd:string)
dc:identifier DOI doi.org%2F10.1016%2Fj.dss.2017.10.008 (xsd:string)
dcterms:issued 2018 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/dss>
rdfs:label Workforce management in omnichannel service centers with heterogeneous channel response urgencies. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Michael_J._Brusco>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Noyan_Ilk>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Paulo_B._G%E2%88%9A%E2%89%A5es>
swrc:pages 13-23 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/dss/IlkBG18/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/dss/IlkBG18>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/dss/dss105.html#IlkBG18>
rdfs:seeAlso <https://doi.org/10.1016/j.dss.2017.10.008>
dc:title Workforce management in omnichannel service centers with heterogeneous channel response urgencies. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 105 (xsd:string)