The impact of anthropomorphism on customer satisfaction in chatbot commerce: an experimental study in the food sector.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/ecr/KleinM23
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2023
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The impact of anthropomorphism on customer satisfaction in chatbot commerce: an experimental study in the food sector.
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The impact of anthropomorphism on customer satisfaction in chatbot commerce: an experimental study in the food sector.
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