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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/electronicmarkets/ZhangFCX22>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Chao_Feng>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Hui_Chen>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Junjie_Xian>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Tao_Zhang>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2Fs12525-022-00596-2>
foaf:homepage <https://doi.org/10.1007/s12525-022-00596-2>
dc:identifier DBLP journals/electronicmarkets/ZhangFCX22 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2Fs12525-022-00596-2 (xsd:string)
dcterms:issued 2022 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/electronicmarkets>
rdfs:label Calming the customers by AI: Investigating the role of chatbot acting-cute strategies in soothing negative customer emotions. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Chao_Feng>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Hui_Chen>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Junjie_Xian>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Tao_Zhang>
swrc:month December (xsd:string)
swrc:number 4 (xsd:string)
swrc:pages 2277-2292 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/electronicmarkets/ZhangFCX22/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/electronicmarkets/ZhangFCX22>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/electronicmarkets/electronicmarkets32.html#ZhangFCX22>
rdfs:seeAlso <https://doi.org/10.1007/s12525-022-00596-2>
dc:title Calming the customers by AI: Investigating the role of chatbot acting-cute strategies in soothing negative customer emotions. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 32 (xsd:string)