A model for the integration of e-financial services questionnaires with SERVQUAL scales under fuzzy linguistic modeling.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/eswa/CarrascoMSL12
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A model for the integration of e-financial services questionnaires with SERVQUAL scales under fuzzy linguistic modeling.
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A model for the integration of e-financial services questionnaires with SERVQUAL scales under fuzzy linguistic modeling.
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