Property | Value |
dcterms:bibliographicCitation
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<http://dblp.uni-trier.de/rec/bibtex/journals/giq/Spiro14>
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dc:creator
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<https://dblp.l3s.de/d2r/resource/authors/Linda_Spiro>
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foaf:homepage
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<http://dx.doi.org/doi.org%2F10.1016%2Fj.giq.2014.03.001>
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foaf:homepage
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<https://doi.org/10.1016/j.giq.2014.03.001>
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dc:identifier
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DBLP journals/giq/Spiro14
(xsd:string)
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dc:identifier
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DOI doi.org%2F10.1016%2Fj.giq.2014.03.001
(xsd:string)
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dcterms:issued
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2014
(xsd:gYear)
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swrc:journal
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<https://dblp.l3s.de/d2r/resource/journals/giq>
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rdfs:label
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Customer Service.Gov: Technology Tools and Customer Service Principles for Innovative and Entrepreneurial Government, Bruce McClendon, Mac Birch, Ray Quay. Citygate Press, Folsom, CA (2013), ISBN: 978-0615808178.
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foaf:maker
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<https://dblp.l3s.de/d2r/resource/authors/Linda_Spiro>
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swrc:number
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3
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swrc:pages
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499
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owl:sameAs
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<http://bibsonomy.org/uri/bibtexkey/journals/giq/Spiro14/dblp>
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owl:sameAs
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<http://dblp.rkbexplorer.com/id/journals/giq/Spiro14>
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rdfs:seeAlso
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<http://dblp.uni-trier.de/db/journals/giq/giq31.html#Spiro14>
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rdfs:seeAlso
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<https://doi.org/10.1016/j.giq.2014.03.001>
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dc:title
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Customer Service.Gov: Technology Tools and Customer Service Principles for Innovative and Entrepreneurial Government, Bruce McClendon, Mac Birch, Ray Quay. Citygate Press, Folsom, CA (2013), ISBN: 978-0615808178.
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<http://purl.org/dc/dcmitype/Text>
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rdf:type
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swrc:Article
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rdf:type
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foaf:Document
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swrc:volume
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31
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