The impact of consumption emotions of standby customers on customer satisfaction: an empirical analysis from Chinese customers.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/ijiem/ZhangXFY13
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2013
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The impact of consumption emotions of standby customers on customer satisfaction: an empirical analysis from Chinese customers.
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The impact of consumption emotions of standby customers on customer satisfaction: an empirical analysis from Chinese customers.
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