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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/ijinfoman/ManikaPB17>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Danae_Manika>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Michael_Bourlakis>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Savvas_Papagiannidis>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1016%2Fj.ijinfomgt.2016.01.004>
foaf:homepage <https://doi.org/10.1016/j.ijinfomgt.2016.01.004>
dc:identifier DBLP journals/ijinfoman/ManikaPB17 (xsd:string)
dc:identifier DOI doi.org%2F10.1016%2Fj.ijinfomgt.2016.01.004 (xsd:string)
dcterms:issued 2017 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/ijinfoman>
rdfs:label Understanding the effects of a social media service failure apology: A comparative study of customers vs. potential customers. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Danae_Manika>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Michael_Bourlakis>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Savvas_Papagiannidis>
swrc:number 3 (xsd:string)
swrc:pages 214-228 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/ijinfoman/ManikaPB17/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/ijinfoman/ManikaPB17>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/ijinfoman/ijinfoman37.html#ManikaPB17>
rdfs:seeAlso <https://doi.org/10.1016/j.ijinfomgt.2016.01.004>
dc:title Understanding the effects of a social media service failure apology: A comparative study of customers vs. potential customers. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 37 (xsd:string)