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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/ijisss/ShahsavaraniJ14>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Narges_Shahsavarani>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Shaobo_Ji>
foaf:homepage <http://dx.doi.org/doi.org%2F10.4018%2Fijisss.2014100105>
foaf:homepage <https://doi.org/10.4018/ijisss.2014100105>
dc:identifier DBLP journals/ijisss/ShahsavaraniJ14 (xsd:string)
dc:identifier DOI doi.org%2F10.4018%2Fijisss.2014100105 (xsd:string)
dcterms:issued 2014 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/ijisss>
rdfs:label Research in Information Technology Service Management (ITSM) (2000 - 2010): An Overview. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Narges_Shahsavarani>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Shaobo_Ji>
swrc:number 4 (xsd:string)
swrc:pages 73-91 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/ijisss/ShahsavaraniJ14/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/ijisss/ShahsavaraniJ14>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/ijisss/ijisss6.html#ShahsavaraniJ14>
rdfs:seeAlso <https://doi.org/10.4018/ijisss.2014100105>
dc:title Research in Information Technology Service Management (ITSM) (2000 - 2010): An Overview. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 6 (xsd:string)