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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/ijstm/YeungA03>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Robert_W._Armstrong>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Vincent_W._S._Yeung>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1504%2FIJSTM.2003.002568>
foaf:homepage <https://doi.org/10.1504/IJSTM.2003.002568>
dc:identifier DBLP journals/ijstm/YeungA03 (xsd:string)
dc:identifier DOI doi.org%2F10.1504%2FIJSTM.2003.002568 (xsd:string)
dcterms:issued 2003 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/ijstm>
rdfs:label A key to TQM benefits: manager involvement in customer processes. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Robert_W._Armstrong>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Vincent_W._S._Yeung>
swrc:number 1 (xsd:string)
swrc:pages 14-29 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/ijstm/YeungA03/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/ijstm/YeungA03>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/ijstm/ijstm4.html#YeungA03>
rdfs:seeAlso <https://doi.org/10.1504/IJSTM.2003.002568>
dc:title A key to TQM benefits: manager involvement in customer processes. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 4 (xsd:string)