Social Media and Online Reputation Management as Practice: First Steps Towards Social CRM?
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/ijthi/Stenger14
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dcterms:
bibliographicCitation
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dc:
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https://dblp.l3s.de/d2r/resource/authors/Thomas_Stenger
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2014
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Social Media and Online Reputation Management as Practice: First Steps Towards Social CRM?
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49-64
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Social Media and Online Reputation Management as Practice: First Steps Towards Social CRM?
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