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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/imds/SitOLC09>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Alain_Yee-Loong_Chong>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Binshan_Lin>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Keng-Boon_Ooi>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Wen-Yi_Sit>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1108%2F02635570910982300>
foaf:homepage <https://doi.org/10.1108/02635570910982300>
dc:identifier DBLP journals/imds/SitOLC09 (xsd:string)
dc:identifier DOI doi.org%2F10.1108%2F02635570910982300 (xsd:string)
dcterms:issued 2009 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/imds>
rdfs:label TQM and customer satisfaction in Malaysia's service sector. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Alain_Yee-Loong_Chong>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Binshan_Lin>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Keng-Boon_Ooi>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Wen-Yi_Sit>
swrc:number 7 (xsd:string)
swrc:pages 957-975 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/imds/SitOLC09/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/imds/SitOLC09>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/imds/imds109.html#SitOLC09>
rdfs:seeAlso <https://doi.org/10.1108/02635570910982300>
dc:title TQM and customer satisfaction in Malaysia's service sector. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 109 (xsd:string)