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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/ior/EmadiS18>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Jayashankar_M._Swaminathan>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Seyed_Morteza_Emadi>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1287%2Fopre.2018.1738>
foaf:homepage <https://doi.org/10.1287/opre.2018.1738>
dc:identifier DBLP journals/ior/EmadiS18 (xsd:string)
dc:identifier DOI doi.org%2F10.1287%2Fopre.2018.1738 (xsd:string)
dcterms:issued 2018 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/ior>
rdfs:label Customer Learning in Call Centers from Previous Waiting Experiences. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Jayashankar_M._Swaminathan>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Seyed_Morteza_Emadi>
swrc:number 5 (xsd:string)
swrc:pages 1433-1456 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/ior/EmadiS18/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/ior/EmadiS18>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/ior/ior66.html#EmadiS18>
rdfs:seeAlso <https://doi.org/10.1287/opre.2018.1738>
dc:title Customer Learning in Call Centers from Previous Waiting Experiences. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 66 (xsd:string)