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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/isf/SwainG23>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Ajaya_K._Swain>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Valeria_R._Garza>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2Fs10796-022-10266-5>
foaf:homepage <https://doi.org/10.1007/s10796-022-10266-5>
dc:identifier DBLP journals/isf/SwainG23 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2Fs10796-022-10266-5 (xsd:string)
dcterms:issued 2023 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/isf>
rdfs:label Key Factors in Achieving Service Level Agreements (SLA) for Information Technology (IT) Incident Resolution. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Ajaya_K._Swain>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Valeria_R._Garza>
swrc:month April (xsd:string)
swrc:number 2 (xsd:string)
swrc:pages 819-834 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/isf/SwainG23/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/isf/SwainG23>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/isf/isf25.html#SwainG23>
rdfs:seeAlso <https://doi.org/10.1007/s10796-022-10266-5>
dc:title Key Factors in Achieving Service Level Agreements (SLA) for Information Technology (IT) Incident Resolution. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 25 (xsd:string)