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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/ism/GalupD10>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Ronald_Dattero>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Stuart_Diaz_Galup>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1080%2F10580531003685220>
foaf:homepage <https://doi.org/10.1080/10580531003685220>
dc:identifier DBLP journals/ism/GalupD10 (xsd:string)
dc:identifier DOI doi.org%2F10.1080%2F10580531003685220 (xsd:string)
dcterms:issued 2010 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/ism>
rdfs:label A Five-Step Method to Tune Your ITSM Processes. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Ronald_Dattero>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Stuart_Diaz_Galup>
swrc:number 2 (xsd:string)
swrc:pages 156-167 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/ism/GalupD10/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/ism/GalupD10>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/ism/ism27.html#GalupD10>
rdfs:seeAlso <https://doi.org/10.1080/10580531003685220>
dc:title A Five-Step Method to Tune Your ITSM Processes. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 27 (xsd:string)