Validation of the ISS-QUAL and the role of gender, age and education on it service quality in the public sector.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/itm/MarchioriMR18
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Validation of the ISS-QUAL and the role of gender, age and education on it service quality in the public sector.
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Validation of the ISS-QUAL and the role of gender, age and education on it service quality in the public sector.
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