The Impact of Customer-Related it Investments on Customer Satisfaction and Shareholder Returns.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/jcis/DardanSK06
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The Impact of Customer-Related it Investments on Customer Satisfaction and Shareholder Returns.
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The Impact of Customer-Related it Investments on Customer Satisfaction and Shareholder Returns.
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