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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/jeim/ChatterjeeGNGK23>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Ajay_Kumar>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Arpita_Ghatak>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Ratnadeep_Nikte>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Shivam_Gupta_0001>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Swagato_Chatterjee>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1108%2FJEIM-06-2021-0252>
foaf:homepage <https://doi.org/10.1108/JEIM-06-2021-0252>
dc:identifier DBLP journals/jeim/ChatterjeeGNGK23 (xsd:string)
dc:identifier DOI doi.org%2F10.1108%2FJEIM-06-2021-0252 (xsd:string)
dcterms:issued 2023 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/jeim>
rdfs:label Measuring SERVQUAL dimensions and their importance for customer-satisfaction using online reviews: a text mining approach. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Ajay_Kumar>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Arpita_Ghatak>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Ratnadeep_Nikte>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Shivam_Gupta_0001>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Swagato_Chatterjee>
swrc:number 1 (xsd:string)
swrc:pages 22-44 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/jeim/ChatterjeeGNGK23/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/jeim/ChatterjeeGNGK23>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/jeim/jeim36.html#ChatterjeeGNGK23>
rdfs:seeAlso <https://doi.org/10.1108/JEIM-06-2021-0252>
dc:title Measuring SERVQUAL dimensions and their importance for customer-satisfaction using online reviews: a text mining approach. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 36 (xsd:string)