A combined group decision making based IFCM and SERVQUAL approach for strategic analysis of airline service quality.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/jifs/BuyukozkanHFG20
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A combined group decision making based IFCM and SERVQUAL approach for strategic analysis of airline service quality.
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A combined group decision making based IFCM and SERVQUAL approach for strategic analysis of airline service quality.
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