Applying multiple perspectives to the BPO decision: a case study of call centres in Australia.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/jitech/Borman06
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dcterms:
bibliographicCitation
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https://dblp.l3s.de/d2r/resource/authors/Mark_Borman
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http://dx.doi.org/doi.org%2F10.1057%2Fpalgrave.jit.2000057
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2006
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Applying multiple perspectives to the BPO decision: a case study of call centres in Australia.
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99-115
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dc:
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Applying multiple perspectives to the BPO decision: a case study of call centres in Australia.
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