Deriving Trust-Supporting Design Knowledge for AI-Based Chatbots in Customer Service: A Use Case From the Automotive Industry.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/jocec/SonntagMT23
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Deriving Trust-Supporting Design Knowledge for AI-Based Chatbots in Customer Service: A Use Case From the Automotive Industry.
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Deriving Trust-Supporting Design Knowledge for AI-Based Chatbots in Customer Service: A Use Case From the Automotive Industry.
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