Social interactions in service operations: Demand-inducing vs. congestion-aggravating.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/jors/YuanH24
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Social interactions in service operations: Demand-inducing vs. congestion-aggravating.
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Social interactions in service operations: Demand-inducing vs. congestion-aggravating.
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