Impact of Motivation and Workload on Service Time Components: An Empirical Analysis of Call Center Operations.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/mansci/AshkananiDM22
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Impact of Motivation and Workload on Service Time Components: An Empirical Analysis of Call Center Operations.
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Impact of Motivation and Workload on Service Time Components: An Empirical Analysis of Call Center Operations.
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