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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/mansci/IravaniKO07>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Bora_Kolfal>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Mark_P._Van_Oyen>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Seyed_M._R._Iravani>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1287%2Fmnsc.1060.0621>
foaf:homepage <https://doi.org/10.1287/mnsc.1060.0621>
dc:identifier DBLP journals/mansci/IravaniKO07 (xsd:string)
dc:identifier DOI doi.org%2F10.1287%2Fmnsc.1060.0621 (xsd:string)
dcterms:issued 2007 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/mansci>
rdfs:label Call-Center Labor Cross-Training: It's a Small World After All. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Bora_Kolfal>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Mark_P._Van_Oyen>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Seyed_M._R._Iravani>
swrc:number 7 (xsd:string)
swrc:pages 1102-1112 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/mansci/IravaniKO07/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/mansci/IravaniKO07>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/mansci/mansci53.html#IravaniKO07>
rdfs:seeAlso <https://doi.org/10.1287/mnsc.1060.0621>
dc:title Call-Center Labor Cross-Training: It's a Small World After All. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 53 (xsd:string)