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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/pe/Phung-DucK14>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Ken%27ichi_Kawanishi>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Tuan_Phung-Duc>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1016%2Fj.peva.2014.03.001>
foaf:homepage <https://doi.org/10.1016/j.peva.2014.03.001>
dc:identifier DBLP journals/pe/Phung-DucK14 (xsd:string)
dc:identifier DOI doi.org%2F10.1016%2Fj.peva.2014.03.001 (xsd:string)
dcterms:issued 2014 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/pe>
rdfs:label Performance analysis of call centers with abandonment, retrial and after-call work. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Ken%27ichi_Kawanishi>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Tuan_Phung-Duc>
swrc:pages 43-62 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/pe/Phung-DucK14/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/pe/Phung-DucK14>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/pe/pe80.html#Phung-DucK14>
rdfs:seeAlso <https://doi.org/10.1016/j.peva.2014.03.001>
dc:title Performance analysis of call centers with abandonment, retrial and after-call work. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 80 (xsd:string)