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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/qre/McCollinOGA11>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Andrea_Ahlemeyer-Stubbe>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Chris_McCollin>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Irena_Ograjensek>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Rainer_G%E2%88%9A%E2%88%82b>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1002%2Fqre.1234>
foaf:homepage <https://doi.org/10.1002/qre.1234>
dc:identifier DBLP journals/qre/McCollinOGA11 (xsd:string)
dc:identifier DOI doi.org%2F10.1002%2Fqre.1234 (xsd:string)
dcterms:issued 2011 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/qre>
rdfs:label SERVQUAL and the process improvement challenge. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Andrea_Ahlemeyer-Stubbe>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Chris_McCollin>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Irena_Ograjensek>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Rainer_G%E2%88%9A%E2%88%82b>
swrc:number 5 (xsd:string)
swrc:pages 705-717 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/qre/McCollinOGA11/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/qre/McCollinOGA11>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/qre/qre27.html#McCollinOGA11>
rdfs:seeAlso <https://doi.org/10.1002/qre.1234>
dc:title SERVQUAL and the process improvement challenge. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 27 (xsd:string)