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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/sqj/AdelsBS97>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/A._Symons>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/H._Adels>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/R._Beelaard>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1023%2FA%3A1018520304344>
foaf:homepage <https://doi.org/10.1023/A:1018520304344>
dc:identifier DBLP journals/sqj/AdelsBS97 (xsd:string)
dc:identifier DOI doi.org%2F10.1023%2FA%3A1018520304344 (xsd:string)
dcterms:issued 1997 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/sqj>
rdfs:label Delivering quality in global IT services. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/A._Symons>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/H._Adels>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/R._Beelaard>
swrc:number 3 (xsd:string)
swrc:pages 247-257 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/sqj/AdelsBS97/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/sqj/AdelsBS97>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/sqj/sqj6.html#AdelsBS97>
rdfs:seeAlso <https://doi.org/10.1023/A:1018520304344>
dc:subject global IT markets; account management; contract management; service quality; customer satisfaction (xsd:string)
dc:title Delivering quality in global IT services. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 6 (xsd:string)