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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/sqj/BradleyD97>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Malcolm_Bradley>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Ray_Dawson>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1023%2FA%3A1018599632569>
foaf:homepage <https://doi.org/10.1023/A:1018599632569>
dc:identifier DBLP journals/sqj/BradleyD97 (xsd:string)
dc:identifier DOI doi.org%2F10.1023%2FA%3A1018599632569 (xsd:string)
dcterms:issued 1997 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/sqj>
rdfs:label Reducing the cost of IT ownership using feedback from the IT helpdesk. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Malcolm_Bradley>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Ray_Dawson>
swrc:number 2 (xsd:string)
swrc:pages 113-125 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/sqj/BradleyD97/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/sqj/BradleyD97>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/sqj/sqj6.html#BradleyD97>
rdfs:seeAlso <https://doi.org/10.1023/A:1018599632569>
dc:subject information technology; cost of ownership; whole life cost; failure; metrics (xsd:string)
dc:title Reducing the cost of IT ownership using feedback from the IT helpdesk. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 6 (xsd:string)