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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/sqj/SantosOS09>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/K%E2%88%9A%C2%B0thia_Mar%E2%88%9A%C3%9Fal_de_Oliveira>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Rodrigo_Pinheiro_dos_Santos>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Wander_Pereira_da_Silva>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2Fs11219-008-9065-4>
foaf:homepage <https://doi.org/10.1007/s11219-008-9065-4>
dc:identifier DBLP journals/sqj/SantosOS09 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2Fs11219-008-9065-4 (xsd:string)
dcterms:issued 2009 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/sqj>
rdfs:label Evaluating the service quality of software providers appraised in CMM/CMMI. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/K%E2%88%9A%C2%B0thia_Mar%E2%88%9A%C3%9Fal_de_Oliveira>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Rodrigo_Pinheiro_dos_Santos>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Wander_Pereira_da_Silva>
swrc:number 3 (xsd:string)
swrc:pages 283-301 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/sqj/SantosOS09/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/sqj/SantosOS09>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/sqj/sqj17.html#SantosOS09>
rdfs:seeAlso <https://doi.org/10.1007/s11219-008-9065-4>
dc:subject Capability Maturity Model (CMM); Capability Maturity Model Integration (CMMI); Service quality assessment; SERVQUAL (xsd:string)
dc:title Evaluating the service quality of software providers appraised in CMM/CMMI. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 17 (xsd:string)