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dcterms:bibliographicCitation <http://dblp.uni-trier.de/rec/bibtex/journals/sqj/SilvaV20>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Alexandre_Marcos_Lins_de_Vasconcelos>
dc:creator <https://dblp.l3s.de/d2r/resource/authors/Cristiano_Domingues_da_Silva>
foaf:homepage <http://dx.doi.org/doi.org%2F10.1007%2Fs11219-020-09499-x>
foaf:homepage <https://doi.org/10.1007/s11219-020-09499-x>
dc:identifier DBLP journals/sqj/SilvaV20 (xsd:string)
dc:identifier DOI doi.org%2F10.1007%2Fs11219-020-09499-x (xsd:string)
dcterms:issued 2020 (xsd:gYear)
swrc:journal <https://dblp.l3s.de/d2r/resource/journals/sqj>
rdfs:label Using the IDEAL model for the construction of a deployment framework of IT Service Desks at the Brazilian Federal Institutes of Education. (xsd:string)
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Alexandre_Marcos_Lins_de_Vasconcelos>
foaf:maker <https://dblp.l3s.de/d2r/resource/authors/Cristiano_Domingues_da_Silva>
swrc:number 3 (xsd:string)
swrc:pages 895-929 (xsd:string)
owl:sameAs <http://bibsonomy.org/uri/bibtexkey/journals/sqj/SilvaV20/dblp>
owl:sameAs <http://dblp.rkbexplorer.com/id/journals/sqj/SilvaV20>
rdfs:seeAlso <http://dblp.uni-trier.de/db/journals/sqj/sqj28.html#SilvaV20>
rdfs:seeAlso <https://doi.org/10.1007/s11219-020-09499-x>
dc:title Using the IDEAL model for the construction of a deployment framework of IT Service Desks at the Brazilian Federal Institutes of Education. (xsd:string)
dc:type <http://purl.org/dc/dcmitype/Text>
rdf:type swrc:Article
rdf:type foaf:Document
swrc:volume 28 (xsd:string)