Can ITIL contribute to IT/business alignment? An initial investigation.
Resource URI: https://dblp.l3s.de/d2r/resource/publications/journals/wi/KashanchiT06
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2006
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Can ITIL contribute to IT/business alignment? An initial investigation.
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340-348
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dc:
subject
Strategic Alignment; Fit; Strategic Alignment Model (SAM); Information Technology Service Management (ITSM); Information Technology Infrastructure Library (ITIL)
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Can ITIL contribute to IT/business alignment? An initial investigation.
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48
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