Quality management on information services in Brazil: a reference model based on the NBR ISO 9001 (Gest√£o da qualidade em servi√ßos de informa√ß√£o no Brasil: estabelecimento de um modelo de refer√™ncia baseado nas diretrizes da NBR ISO 9001). | D2R Server publishing the DBLP Bibliography Database, hosted at L3S Research Center

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dc:creator	<https://dblp.l3s.de/d2r/resource/authors/Val%E2%88%9A%C2%A9ria_Martin_Valls>
foaf:homepage	<http://www.teses.usp.br/teses/disponiveis/27/27143/tde-30112005-142031/>
dc:identifier	DBLP phd/ndltd/Valls05 (xsd:string)
dcterms:issued	2005 (xsd:gYear)
rdfs:label	Quality management on information services in Brazil: a reference model based on the NBR ISO 9001 (Gest√£o da qualidade em servi√ßos de informa√ß√£o no Brasil: estabelecimento de um modelo de refer√™ncia baseado nas diretrizes da NBR ISO 9001). (xsd:string)
foaf:maker	<https://dblp.l3s.de/d2r/resource/authors/Val%E2%88%9A%C2%A9ria_Martin_Valls>
dc:publisher	University of S√£o Paulo, Brazil (xsd:string)
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rdfs:seeAlso	<http://www.teses.usp.br/teses/disponiveis/27/27143/tde-30112005-142031/>
dc:title	Quality management on information services in Brazil: a reference model based on the NBR ISO 9001 (Gest√£o da qualidade em servi√ßos de informa√ß√£o no Brasil: estabelecimento de um modelo de refer√™ncia baseado nas diretrizes da NBR ISO 9001). (xsd:string)
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