Search results for "FAQ"

Hits ?▲	Authors	Title	Venue	Year	Link	Author keywords
149	Harksoo Kim, Jungyun Seo	Cluster-Based FAQ Retrieval Using Latent Term Weights.	IEEE Intell. Syst.	2008	DBLP DOI BibTeX RDF	lexical disagreement problem, query log clustering, FAQ smoothing, cluster-based FAQ retrieval, latent semantic analysis
143	Sheng-Yuan Yang, Fang-Chen Chuang, Cheng-Seen Ho	Ontology-supported FAQ processing and ranking techniques.	J. Intell. Inf. Syst.	2007	DBLP DOI BibTeX RDF	Ranking method, Ontology, FAQ
121	Lee M. Sherlock	When social networking meets online games: the activity system of grouping in world of warcraft.	SIGDOC	2007	DBLP DOI BibTeX RDF	genre theory, paratext, social networking, social interaction, grouping, activity theory, mmog, mmorpg, digital games, digital gaming, technical writing, world of warcraft, faq
103	Christiane Gresse von Wangenheim, Andre Bortolon, Aldo von Wangenheim	A Hybrid Approach for the Management of FAQ Documents in Latin Languages.	ICCBR	2001	DBLP DOI BibTeX RDF	Knowledge Management, Natural Language Processing, Case-based Reasoning, Text Retrieval
93	Sheng-Yuan Yang	Ontological Query Processing and Maintaining Techniques for FAQ Systems.	New Challenges in Applied Intelligence Technologies	2008	DBLP DOI BibTeX RDF	Template-based Processing, FAQ Systems, Ontology, User Modeling, Interface Agents
93	Fang Wang, Guifa Teng, Lisheng Ren, Jianbin Ma	Research on Mechanism of Agricultural FAQ Retrieval Based on Ontology.	SNPD	2008	DBLP DOI BibTeX RDF	Ontology-Based Classification, agricultural FAQ retrieval, Ontology
93	Chung-Hsien Wu, Jui-Feng Yeh, Ming-Jun Chen	Domain-specific FAQ retrieval using independent aspects.	ACM Trans. Asian Lang. Inf. Process.	2005	DBLP DOI BibTeX RDF	FAQ retrieval, probabilistic mixture model, ontology, information retrieval, natural language processing, question-answering, latent semantic analysis
86	Harksoo Kim, Hyunjung Lee, Jungyun Seo	Improving FAQ Retrieval Using Query Log Clustering in Latent Semantic Space.	AIRS	2005	DBLP DOI BibTeX RDF
81	Huu Le Van, Andrea Trentini	FAQshare: a frequently asked questions voting system as a collaboration and evaluation tool in teaching activities.	SEKE	2002	DBLP DOI BibTeX RDF	teacher-student interaction, collaboration, knowledge sharing, voting
72	Valentin Jijkoun, Maarten de Rijke	Retrieving answers from frequently asked questions pages on the web.	CIKM	2005	DBLP DOI BibTeX RDF	FAQ retrieval, questions beyond factoids, question answering
70	Jun Harada, Masao Fuketa, El-Sayed Atlam, Toru Sumitomo, Wataru Hiraishi, Jun-ichi Aoe	Estimation of FAQ Knowledge Bases by Introducing Measurements.	KES (2)	2006	DBLP DOI BibTeX RDF
61	Guoping Hu, Dan Liu, Qingfeng Liu, Ren-Hua Wang	Supervised Learning Approach to Optimize Ranking Function for Chinese FAQ-Finder.	PAKDD	2007	DBLP DOI BibTeX RDF	FAQ-Finder, Supervised Learning, Ranking Function
54	Chung-Hsien Wu, Jui-Feng Yeh, Yu-Sheng Lai	Semantic Segment Extraction and Matching for Internet FAQ Retrieval.	IEEE Trans. Knowl. Data Eng.	2006	DBLP DOI BibTeX RDF	deduction and theorem proving, Natural language processing, query formulation, retrieval models, knowledge processing
49	James Cheng, Yiping Ke, Wilfred Ng	Efficient query processing on graph databases.	ACM Trans. Database Syst.	2009	DBLP DOI BibTeX RDF	graph query processing, Graph databases, frequent subgraphs, graph indexing
49	Kevin Crowston, Marie Williams	The Effects of Linking on Genres of Web Documents.	HICSS	1999	DBLP DOI BibTeX RDF
43	M. Romero, Alejandro Moreo, Juan Luis Castro	A cloud of FAQ: A highly-precise FAQ retrieval system for the Web 2.0.	Knowl. Based Syst.	2013	DBLP DOI BibTeX RDF
40	V. Richard Benjamins, Jesús Contreras, Pompeu Casanovas, Mercedes Ayuso, Mónica Bécue, Lissette Lemus, Cristina Urios	Ontologies of Professional Legal Knowledge as the Basis for Intelligent IT Support for Judges.	Artif. Intell. Law	2004	DBLP DOI BibTeX RDF	Judges, Ontologies, Semantic Web, FAQ
39	Jiwoon Jeon, W. Bruce Croft, Joon Ho Lee	Finding semantically similar questions based on their answers.	SIGIR	2005	DBLP DOI BibTeX RDF	FAQ retrieval, information retrieval, language models
38	Keliang Jia, Xiuling Pang, Zhinuo Li	Question Answering System in Network Education Based on FAQ.	ICYCS	2008	DBLP DOI BibTeX RDF
38	David Camacho, María Dolores Rodríguez-Moreno, Alberto López, César Castro	Using Hierarchical Knowledge Structures to Implement Dynamic FAQ Systems.	PAKM	2004	DBLP DOI BibTeX RDF	Intelligent Web Systems, Knowledge Representation, Case-Based Reasoning
32	Bob Wall, Neal Richter, Rafal A. Angryk	Generating Concept Hierarchies from User Queries.	Data Mining: Foundations and Practice	2008	DBLP DOI BibTeX RDF
32	Niki Serakiotou, Aime Diaw, Thomas Bui, Richard Roberts 0002, Carolynne White	(Wiki + ResTechs) = (fresh documentation + organic knowledge management + training materials + good, cheap technical writers).	SIGUCCS	2008	DBLP DOI BibTeX RDF	knowledge management, Wiki technology
32	Nuria Casellas, Pompeu Casanovas, Joan-Josep Vallbé, Marta Poblet, Mercedes Blázquez, Jesús Contreras, José Manuel López Cobo, V. Richard Benjamins	Semantic enhancement for legal information retrieval: Iuriservice performance.	ICAIL	2007	DBLP DOI BibTeX RDF	search enhancement, topic ontologies, ontologies, semantics, semantic search, semantic distance, legal ontologies
32	Radu Soricut, Eric Brill	Automatic question answering using the web: Beyond the Factoid.	Inf. Retr.	2006	DBLP DOI BibTeX RDF
32	Akiko Orita	Designing mutual-aid model for RAQ (Rarely Asked Question) in e-Government: Practical use of anonymity.	ARES	2006	DBLP DOI BibTeX RDF
32	Wei Zhou, Takami Yasuda, Shigeki Yokoi	E-namoSupport: A Web-Based Helpdesk Support Environment for Senior Citizens.	WEBIST (Selected Papers)	2006	DBLP DOI BibTeX RDF	Information Cycle Model, Lifelong learning, Helpdesk, Frequently Asked Questions
32	Eriks Sneiders	Automated Question Answering Using Question Templates That Cover the Conceptual Model of the Database.	NLDB	2002	DBLP DOI BibTeX RDF
32	Hideo Shimazu, Dai Kusui	Real-Time Creation of Frequently Asked Questions.	ICCBR	2001	DBLP DOI BibTeX RDF
32	Werner Winiwarter, Osami Kagawa, Yahiko Kambayashi	Applying Language Engineering Techniques to the Question Support Facilities in VIENA Classroom.	DEXA	1996	DBLP DOI BibTeX RDF
24	Yvonne Bjerke, Olov Östberg	Tagging municipality FAQs: a quest for interoperability.	AI Soc.	2009	DBLP DOI BibTeX RDF	Robot, Interoperability, Services, Government, ROI, Electronic, Citizen, Municipality, FAQ
24	Derek L. Hansen	Knowledge sharing, maintenance, and use in online support communities.	CHI Extended Abstracts	2006	DBLP DOI BibTeX RDF	collaborative web authoring, email list, wiki, online communities, virtual communities, conversation, social support, knowledge repository, FAQ
24	Jen-Shin Hong, Herng-Yow Chen, Jieh Hsiang	A digital museum of Taiwanese butterflies.	ACM DL	2000	DBLP DOI BibTeX RDF	content-based retrieval, courseware, digital museum, butterflies, FAQ
23	Jiwoon Jeon, W. Bruce Croft, Joon Ho Lee	Finding similar questions in large question and answer archives.	CIKM	2005	DBLP DOI BibTeX RDF	FAQ retrieval, information retrieval, language models
23	Dick Ng'ambi	Dynamic "intelligent handler" of frequently asked questions.	IUI	2002	DBLP DOI BibTeX RDF	FAQ pareto analysis, consulting environment, dynamic FAQs, institutional memory, intelligent FAQs, frequently asked questions
22	Minglong Zhang, Yi Dou, Vuk Marojevic, Peter Han Joo Chong, Henry C. B. Chan	FAQ: A Fuzzy-Logic-Assisted Q-Learning Model for Resource Allocation in 6G V2X.	IEEE Internet Things J.	2024	DBLP DOI BibTeX RDF
22	Sahil Kale, Gautam Khaire, Jay Patankar	FAQ-Gen: An automated system to generate domain-specific FAQs to aid content comprehension.	CoRR	2024	DBLP DOI BibTeX RDF
22	Anum Afzal, Tao Xiang 0003, Florian Matthes	A Semi-Automatic Light-Weight Approach Towards Data Generation for a Domain-Specific FAQ Chatbot Using Human-in-the-Loop.	ICAART (3)	2024	DBLP DOI BibTeX RDF
22	Vijay Kumari, Miloni Mittal, Yashvardhan Sharma, Lavika Goel	FAQ-Based Question Answering Systems with Query-Question and Query-Answer Similarity.	ICAART (3)	2024	DBLP DOI BibTeX RDF
22	Songhee Han, Min Liu 0004, Zilong Pan, Ying Cai, Peixia Shao	Making FAQ Chatbots More Inclusive: An Examination of Non-Native English Users' Interactions with New Technology in Massive Open Online Courses.	Int. J. Artif. Intell. Educ.	2023	DBLP DOI BibTeX RDF
22	Muhammad Abdullah Hanif, Muhammad Shafique 0001	FAQ: Mitigating the Impact of Faults in the Weight Memory of DNN Accelerators through Fault-Aware Quantization.	CoRR	2023	DBLP DOI BibTeX RDF
22	Asha Vishwanathan, Rajeev Unnikrishnan Warrier, Gautham Vadakkekara Suresh, Chandra Shekhar Kandpal	Multi-Tenant Optimization For Few-Shot Task-Oriented FAQ Retrieval.	CoRR	2023	DBLP DOI BibTeX RDF
22	Paulo Finardi, Wanderley M. Melo, Edgard D. Medeiros Neto, Alex F. Mansano, Pablo B. Costa, Vinicius Fernandes Caridá	Portuguese FAQ for Financial Services.	CoRR	2023	DBLP DOI BibTeX RDF
22	Yiming Cui, Linjie Yang	FAQ: Feature Aggregated Queries for Transformer-based Video Object Detectors.	CoRR	2023	DBLP DOI BibTeX RDF
22	Zhiyu Chen 0001, Jason Ingyu Choi, Besnik Fetahu, Oleg Rokhlenko, Shervin Malmasi	Generate-then-Retrieve: Intent-Aware FAQ Retrieval in Product Search.	CoRR	2023	DBLP DOI BibTeX RDF
22	Yue Chen, Dingnan Jin, Chen Huang, Jia Liu, Wenqiang Lei	TRAVEL: Tag-Aware Conversational FAQ Retrieval via Reinforcement Learning.	EMNLP	2023	DBLP DOI BibTeX RDF
22	Muhammad Abdullah Hanif, Muhammad Shafique 0001	FAQ: Mitigating the Impact of Faults in the Weight Memory of DNN Accelerators through Fault-Aware Quantization.	IJCNN	2023	DBLP DOI BibTeX RDF
22	Luthfiya Essop, Alveen Singh, Jeanette W. Wing	Developing a comprehensive evaluation questionnaire for university FAQ administration chatbots.	ICTAS	2023	DBLP DOI BibTeX RDF
22	Zhiyu Chen 0001, Jason Ingyu Choi, Besnik Fetahu, Oleg Rokhlenko, Shervin Malmasi	Generate-then-Retrieve: Intent-Aware FAQ Retrieval in Product Search.	ACL (industry)	2023	DBLP DOI BibTeX RDF
22	Shiney Jeyaraj, Raghuveera T.	A deep learning based end-to-end system (F-Gen) for automated email FAQ generation.	Expert Syst. Appl.	2022	DBLP DOI BibTeX RDF
22	Michael Zyda	How Do I Get a Position in the Games Industry? The FAQ.	Computer	2022	DBLP DOI BibTeX RDF
22	Songhee Han, Min Kyung Lee	FAQ chatbot and inclusive learning in massive open online courses.	Comput. Educ.	2022	DBLP DOI BibTeX RDF
22	Tenghao Ji	FAQ question Answering method based on semantic similarity matching.	ISCSIC	2022	DBLP DOI BibTeX RDF
22	Haomin Zhao, Yu Liu, Along Hou, Jinguang Gu	Knowledge Graph based Question Pair Matching for Domain-Oriented FAQ System.	SMC	2022	DBLP DOI BibTeX RDF
22	Jeska Buhmann, Maxime De Bruyn, Ehsan Lotfi, Walter Daelemans	Domain- and Task-Adaptation for VaccinChatNL, a Dutch COVID-19 FAQ Answering Corpus and Classification Model.	COLING	2022	DBLP BibTeX RDF
22	Leilei Zhang, Junfei Liu	Curriculum Contrastive Learning for COVID-19 FAQ Retrieval.	BIBM	2022	DBLP DOI BibTeX RDF
22	Marc Rothmann, Mario Porrmann	FAQ: A Flexible Accelerator for Q-Learning with Configurable Environment.	ASAP	2022	DBLP DOI BibTeX RDF
22	Asha Vishwanathan, Rajeev Unnikrishnan Warrier, Gautham Vadakkekara Suresh, Chandra Shekhar Kandpal	Multi-Tenant Optimization For Few-Shot Task-Oriented FAQ Retrieval.	EMNLP (Industry Track)	2022	DBLP DOI BibTeX RDF
22	Yan Pan, Mingyang Ma, Bernhard Pflugfelder, Georg Groh	How to Build Robust FAQ Chatbot with Controllable Question Generator?	CoRR	2021	DBLP BibTeX RDF
22	Aymen Ben Elhaj Mabrouk, Moez Ben Haj Hmida, Chayma Fourati, Hatem Haddad, Abir Messaoudi	A Multilingual African Embedding for FAQ Chatbots.	CoRR	2021	DBLP BibTeX RDF
22	Sourav Dutta 0001, Haytham Assem, Edward Burgin	Sequence-to-Sequence Learning on Keywords for Efficient FAQ Retrieval.	CoRR	2021	DBLP BibTeX RDF
22	Maxime De Bruyn, Ehsan Lotfi, Jeska Buhmann, Walter Daelemans	MFAQ: a Multilingual FAQ Dataset.	CoRR	2021	DBLP BibTeX RDF
22	Maxime De Bruyn, Ehsan Lotfi, Jeska Buhmann, Walter Daelemans	ConveRT for FAQ Answering.	CoRR	2021	DBLP BibTeX RDF
22	Muhammad Shihab Rashid, Fuad T. Jamour, Vagelis Hristidis	QuAX: Mining the Web for High-utility FAQ.	CIKM	2021	DBLP DOI BibTeX RDF
22	Lu Liu, Qifei Wu, Guang Chen	Improving Dense FAQ Retrieval with Synthetic Training.	IC-NIDC	2021	DBLP DOI BibTeX RDF
22	Wan-Ting Tseng, Chin-Ying Wu, Yung-Chang Hsu, Berlin Chen	FAQ Retrieval using Question-Aware Graph Convolutional Network and Contextualized Language Model.	APSIPA ASC	2021	DBLP BibTeX RDF
22	Haytham Assem, Sourav Dutta 0001, Edward Burgin	DTAFA: Decoupled Training Architecture for Efficient FAQ Retrieval.	SIGDIAL	2021	DBLP DOI BibTeX RDF
22	Radhika Amashi, Vijayalakshmi M 0001, B. B. Kotturshettar, Krishnaraia Kodancha, Ashok S. Shettar	FAQ as a tool in Asynchronous Mode of Delivery in Blended Learning.	FIE	2021	DBLP DOI BibTeX RDF
22	Xinliang Frederick Zhang, Heming Sun, Xiang Yue, Simon M. Lin, Huan Sun 0001	COUGH: A Challenge Dataset and Models for COVID-19 FAQ Retrieval.	EMNLP (1)	2021	DBLP DOI BibTeX RDF
22	Wen-Ting Tseng, Yung-Chang Hsu, Berlin Chen	Effective FAQ Retrieval and Question Matching Tasks with Unsupervised Knowledge Injection.	TDS	2021	DBLP DOI BibTeX RDF
22	Andrea Jelinek	FAQ on the judgment of the Court of Justice of the European Union in Case C-311/18 - Data Protection Commissioner v Facebook Ireland Ltd and Maximillian Schrems.	Datenschutz und Datensicherheit	2020	DBLP DOI BibTeX RDF
22	Wen-Ting Tseng, Tien-Hong Lo, Yung-Chang Hsu, Berlin Chen	Effective FAQ Retrieval and Question Matching With Unsupervised Knowledge Injection.	CoRR	2020	DBLP BibTeX RDF
22	Xinliang Frederick Zhang, Heming Sun, Xiang Yue, Emmett Jesrani, Simon M. Lin, Huan Sun 0001	COUGH: A Challenge Dataset and Models for COVID-19 FAQ Retrieval.	CoRR	2020	DBLP BibTeX RDF
22	Wen-Ting Tseng, Yung-Chang Hsu, Berlin Chen	A Study on Contextualized Language Modeling for FAQ Retrieval.	ROCLING	2020	DBLP BibTeX RDF
22	Ruobing Xie, Yanan Lu, Fen Lin, Leyu Lin	FAQ-Based Question Answering via Knowledge Anchors.	NLPCC (1)	2020	DBLP DOI BibTeX RDF
22	Sonam Damani, Kedhar Nath Narahari, Ankush Chatterjee, Manish Gupta 0001, Puneet Agrawal	Optimized Transformer Models for FAQ Answering.	PAKDD (1)	2020	DBLP DOI BibTeX RDF
22	Ankush Chatterjee, Manish Gupta 0001, Puneet Agrawal	FAQAugmenter: Suggesting Questions for Enterprise FAQ Pages.	WSDM	2020	DBLP DOI BibTeX RDF
22	Antje Henriette Annette Janssen, Davinia Rodríguez Cardona, Michael H. Breitner	More than FAQ! Chatbot Taxonomy for Business-to-Business Customer Services.	CONVERSATIONS	2020	DBLP DOI BibTeX RDF
22	Yosi Mass, Boaz Carmeli, Haggai Roitman, David Konopnicki	Unsupervised FAQ Retrieval with Question Generation and BERT.	ACL	2020	DBLP DOI BibTeX RDF
22	Ruobing Xie, Yanan Lu, Fen Lin, Leyu Lin	FAQ-based Question Answering via Knowledge Anchors.	CoRR	2019	DBLP BibTeX RDF
22	Wataru Sakata, Tomohide Shibata, Ribeka Tanaka, Sadao Kurohashi	FAQ Retrieval using Query-Question Similarity and BERT-Based Query-Answer Relevance.	CoRR	2019	DBLP BibTeX RDF
22	Lin Zhu, Xinnan Dai, Qihao Huang, Hai Xiang, Jie Zheng	Topic Judgment Helps Question Similarity Prediction in Medical FAQ Dialogue Systems.	ICDM Workshops	2019	DBLP DOI BibTeX RDF
22	Keeheon Lee, Jeongwon Jo, Jinyoung Kim, Younah Kang	Can Chatbots Help Reduce the Workload of Administrative Officers? - Implementing and Deploying FAQ Chatbot Service in a University.	HCI (33)	2019	DBLP DOI BibTeX RDF
22	Arthur R. T. de Lacerda, Carla S. R. Aguiar	FLOSS FAQ chatbot project reuse: how to allow nonexperts to develop a chatbot.	OpenSym	2019	DBLP DOI BibTeX RDF
22	Yasunobu Sumikawa, Masaaki Fujiyoshi, Hisashi Hatakeyama, Masahiro Nagai	Supporting Creation of FAQ Dataset for E-Learning Chatbot.	KES-IDT (1)	2019	DBLP DOI BibTeX RDF
22	Jeferson da Silva Oliveira, Danúbia Bueno Espíndola, Regina Barwaldt, Luciano Maciel Ribeiro, Marcelo Pias	IBM Watson Application as FAQ Assistant about Moodle.	FIE	2019	DBLP DOI BibTeX RDF
22	Sparsh Gupta, Vitor R. Carvalho	FAQ Retrieval Using Attentive Matching.	SIGIR	2019	DBLP DOI BibTeX RDF
22	Wataru Sakata, Tomohide Shibata, Ribeka Tanaka, Sadao Kurohashi	FAQ Retrieval using Query-Question Similarity and BERT-Based Query-Answer Relevance.	SIGIR	2019	DBLP DOI BibTeX RDF
22	Thi-Ly Vu, Zin Tun Kyaw, Chng Eng Siong, Rafael E. Banchs	Online FAQ Chatbot for Customer Support.	IWSDS	2019	DBLP DOI BibTeX RDF
22	Mayur Patidar, Surabhi Kumari, Manasi Patwardhan 0001, Shirish Karande 0001, Puneet Agarwal, Lovekesh Vig, Gautam Shroff	From Monolingual to Multilingual FAQ Assistant using Multilingual Co-training.	DeepLo@EMNLP-IJCNLP	2019	DBLP DOI BibTeX RDF
22	Atsushi Otsuka, Kyosuke Nishida, Katsuji Bessho, Hisako Asano, Junji Tomita	Query Expansion with Neural Question-to-Answer Translation for FAQ-based Question Answering.	WWW (Companion Volume)	2018	DBLP DOI BibTeX RDF
22	Fernando A. Mikic-Fonte, Martín Llamas Nistal, Manuel Caeiro Rodríguez	Using a Chatterbot as a FAQ Assistant in a Course about Computers Architecture.	FIE	2018	DBLP DOI BibTeX RDF
22	Takuya Makino, Tomoya Noro, Hiyori Yoshikawa, Tomoya Iwakura, Satoshi Sekine, Kentaro Inui	A FAQ Search Training Method Based on Automatically Generated Questions.	AIRS	2018	DBLP DOI BibTeX RDF
22	Paul Ginsparg	Preprint Déjà Vu: an FAQ.	CoRR	2017	DBLP BibTeX RDF
22	Prerna Khurana, Puneet Agarwal, Gautam Shroff, Lovekesh Vig, Ashwin Srinivasan 0001	Hybrid BiLSTM-Siamese network for FAQ Assistance.	CIKM	2017	DBLP DOI BibTeX RDF
22	Britta Meixner, Matthew L. Lee, Scott A. Carter	Chat2Doc: From Chats to How-to Instructions, FAQ, and Reports.	MultiEdTech@MM	2017	DBLP DOI BibTeX RDF
22	Joseph Reagle	The obligation to know: From FAQ to Feminism 101.	New Media Soc.	2016	DBLP DOI BibTeX RDF
22	Takuya Makino, Tomoya Noro, Tomoya Iwakura	An FAQ Search Method Using a Document Classifier Trained with Automatically Generated Training Data.	PRICAI	2016	DBLP DOI BibTeX RDF
22	Mahmoud Abo Khamis, Hung Q. Ngo 0001, Atri Rudra	FAQ: Questions Asked Frequently.	PODS	2016	DBLP DOI BibTeX RDF
22	Erick R. Fonseca, Simone Magnolini, Anna Feltracco, Mohammed R. H. Qwaider, Bernardo Magnini	Tweaking Word Embeddings for FAQ Ranking.	CLiC-it/EVALITA	2016	DBLP BibTeX RDF
22	Zhiguo Wang, Abraham Ittycheriah	FAQ-based Question Answering via Word Alignment.	CoRR	2015	DBLP BibTeX RDF