Search results for "customer-facing"

Hits ?▲	Authors	Title	Venue	Year	Link	Author keywords
103	Alison Cruess	Customer-facing communication.	SIGUCCS	2005	DBLP DOI BibTeX RDF	customer-facing, communication, image, customer service, improvement, public relations
58	Lakshmi Goel 0001, Elham Mousavidin	vCRM: virtual customer relationship management.	Data Base	2007	DBLP DOI BibTeX RDF	co-production, customer-facing strategy, virtual world, avatar, customer relationship management, social presence, virtual collaboration, 3D virtual environment, co-creation, self-expression
43	Li Ma 0002, Xingzhi Sun, Feng Cao, Chen Wang 0020, Xiaoyuan Wang, Nick Kanellos, Dan Wolfson, Yue Pan	Semantic Enhancement for Enterprise Data Management.	ISWC	2009	DBLP DOI BibTeX RDF	Mapping, Reasoning, Semantic Query, Master Data Management
25	Adrian Büren, Ragnar Schierholz, Lutz M. Kolbe, Walter Brenner	Customer Knowledge Management - Improving Performance of Customer Relationship Management with Knowledge Management.	HICSS	2004	DBLP DOI BibTeX RDF
23	Lakmal Silva, Michael Unterkalmsteiner, Krzysztof Wnuk	Towards identifying and minimizing customer-facing documentation debt.	CoRR	2024	DBLP DOI BibTeX RDF
23	Lakmal Silva, Michael Unterkalmsteiner, Krzysztof Wnuk	Towards identifying and minimizing customer-facing documentation debt.	TechDebt@ICSE	2023	DBLP DOI BibTeX RDF
23	Joni Salminen, Soon-Gyo Jung, Ahmed Mohamed Sayed Kamel, João M. Santos 0001, Bernard J. Jansen	Using artificially generated pictures in customer-facing systems: an evaluation study with data-driven personas.	Behav. Inf. Technol.	2022	DBLP DOI BibTeX RDF
23	Iaroslava Dutchak	Transparency of Customer-Facing Order Processes: Can We Ever Have Too Much of a Good Thing?	AMCIS	2018	DBLP BibTeX RDF
23	Aaron Baird, Michael F. Furukawa, T. S. Raghu 0001	Understanding Contingencies Associated with the Early Adoption of Customer-Facing Web Portals.	J. Manag. Inf. Syst.	2012	DBLP DOI BibTeX RDF
23	Ian Thurlow, John Davies, Jia-Yan Gu, Tom Bösser, Elke-Maria Melchior, Paul Warren	Increasing Productivity in the Customer-Facing Environment.	Context and Semantics for Knowledge Management	2011	DBLP DOI BibTeX RDF
23	Kawther Saeedi, Liping Zhao 0001, Pedro R. Falcone Sampaio	Extending BPMN for Supporting Customer-Facing Service Quality Requirements.	ICWS	2010	DBLP DOI BibTeX RDF	reduction rules, workflow, business process, services composition, business process model, quality requirements
23	Luvai Motivalla, Ashwin Mehta	CRM: Off-shore Outsourcing of Customer Facing Functions - How Effective Is This Strategy?	AMCIS	2004	DBLP BibTeX RDF
23	Ingo Busse, Stefan Covaci	Customer Facing Components for Network Management Systems.	Integrated Network Management	1997	DBLP BibTeX RDF
23	Tony Houghton, Michael Gardner, P. Gould	ESCFE: Expert System for Customer Facing Environments.	IEEE J. Sel. Areas Commun.	1991	DBLP DOI BibTeX RDF
22	William Richmond	Automation in Financial Services.	Handbook of Automation	2009	DBLP DOI BibTeX RDF
20	P. K. Kannan 0001, João F. Proença	Design of Service Systems under Variability: Research Issues.	HICSS	2008	DBLP DOI BibTeX RDF
18	Jay van Zyl	Product Line Architecture and the Separation of Concerns.	SPLC	2002	DBLP DOI BibTeX RDF	separation continuum, software assembly, architecture, patterns, separation of concerns, product line
16	W. Scott Spangler, Jeffrey T. Kreulen	Knowledge base maintenance using knowledge gap analysis.	KDD	2001	DBLP DOI BibTeX RDF	Clustering, Knowledge Management, Text Mining, Gap Analysis
11	Markus Lassnig, Mark Markus	e-Business W@tch in the Tourism Sector.	ENTER	2007	DBLP DOI BibTeX RDF	Market research in e-tourism, e-business survey, e-business maturity indicators
11	Olivera Marjanovic	The Next Stage of Operational Business Intelligence: Creating New Challenges for Business Process Management.	HICSS	2007	DBLP DOI BibTeX RDF
11	Iris Ginzburg, Allen Higgins, Yossi Lichtenstein	Looking for the Locus of Innovation in New Service Development.	HICSS	2007	DBLP DOI BibTeX RDF
11	Ira Cohen, Steve Zhang, Moisés Goldszmidt, Julie Symons, Terence Kelly, Armando Fox	Capturing, indexing, clustering, and retrieving system history.	SOSP	2005	DBLP DOI BibTeX RDF	performance objectives, clustering, information retrieval, bayesian networks, signatures