| Hits ?▲ |
Authors |
Title |
Venue |
Year |
Link |
Author keywords |
| 1 | Miranda Carney-Morris, Julio G. Appling, Alexa J. Spigelmyer (eds.) |
Proceedings of the 2018 ACM SIGUCCS Annual Conference, SIGUCCS 2018, Orlando, FL, USA, October 7-10, 2018  |
SIGUCCS  |
2018 |
DBLP BibTeX RDF |
|
| 1 | Jason Pelletier |
One Little Spark: Putting the Service back in to Service Desk. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Kathryn Fletcher |
ITS Advanced Support Team: Swiss Army Knife or Ticket Dumpster? |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Andrew Januszak, Cristina Koorie |
Designing and Deploying a Virtual IT Services Orientation for First-Year Undergraduate Students in Moodle. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Miranda Carney-Morris |
DIY Tech + Engaged Student Workers = Low Cost Proof of Concept. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Jake Smithwick, Justin Dodd |
Developing an Effective Scope of Work (SOW). |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Shawn Lee |
Net Promoter Score: Using NPS to Measure IT Customer Support Satisfaction. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Yoshiaki Kasahara, Takao Shimayoshi, Eisuke Ito, Naomi Fujimura |
The Past, Current, and Future of our Email Services in Kyushu University. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Hiroki Kashiwazaki |
Personal Information Leak in a University, and Its Cleanup. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Geraldine Fitzpatrick |
A Short History of Human Computer Interaction: A People-Centred Perspective. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Sarah Grzemski, Bernd Decker |
Challenges of the Change of Decentralized Support Structures in Combination with Digitization Processes in the Student Life Cycle. RWTHonline the New Campus Management System of RWTH Aachen University. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | R. Kevin Chapman, Eric Handler |
Trading Places: An Exchange Of (Human) Resources. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Tsuyoshi Akiyama, Hideo Masuda, Hiromi Yamaoka |
Experience of our Video Conference System mixing with WebEx and Polycom STB. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Rebekah Cowin |
Found in Translation: Lean Lessons from Manufacturing and Healthcare. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Lindsey Stewart |
Be a SAM Superhero: Save Money and Reduce Risk at Your School. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Jeffrey Selingo |
2028: The Decade Ahead for Higher Education. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Byron D. Reed |
Active Learning Success by Partnering Across the Institution. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Winnie Ling Luper, William Olson |
Investing in Your Training Portfolio: Diversifying Training Methods. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Stephen G. Lewis, Timothy Palumbo |
BitLocker Full-Disk Encryption: Four Years Later. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Beth Lynn Nolen |
The Great Migration: How IT Training Moved From Live Workshops to Asynchronous Online Courses. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Katelin A. Moul |
Make Professional Time for Yourself. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Masaru Okumura |
How to Ignite a Rocket Heading for the System Update?: Workshop for Training Human Resources Toward Updating the Campus Information System. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Ajayi Ekuase-Anwansedo, Susannah F. Craig, Jose Noguera |
How to Survive a Learning Management System (LMS) Implementation?: A Stakeholder Analysis Approach. |
SIGUCCS |
2018 |
DBLP DOI BibTeX RDF |
|
| 1 | Amanda Johnson, Brennan Atchison |
Understaffed?: A Case Study in Empowering a User Community to Get a Large Project Done. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Robert G. Fricke |
Connecting Students to Life Beyond the Campus Walls: How I Developed a Training Program to Prepare Students for Life in the. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Timothy Palumbo |
The Power of PowerShell: Examples of how PowerShell Scripts can Supplement a Patch Management System to Solve Unusual Problems. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | John Anderson 0008, Adrian Peterson, Robert Bishop |
Creating, Implementing, and Maintaining Successful Classroom Design. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Eric Handler |
Games: Facilitating Communications Training (and Fun). |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Salvatore Sorce, Vito Gentile, Cristina Enea, Antonio Gentile, Alessio Malizia, Fabrizio Milazzo |
A Touchless Gestural System for Extended Information Access Within a Campus. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Tomohito Wada, Izumi Fuse, Shigeto Okabe, Tatsumi Takeo, Hiroshi Ueda, Tetsutaro Uehara, Michio Nakanishi, Takahiro Tagawa, Ikuya Murata |
Producing Video Clips for Information Ethics and Security in Higher Education. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | William Stirling, Terrie Schrudder |
Leveraging the 24x7 Operations Center to Extend Help Desk Service Hours. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Kenneth Drake-Sargent, Michael Hyde, Dustin Jones, Brandon Bybee |
Taking the Guesswork Out of Lab Management. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Kazuhiro Mishima, Takeshi Sakurada, Yoshikazu Kawamura, Yoichi Hagiwara |
First Year's Efforts and Operational Results of BYOD Action in TUAT with New Style Virtual Computer Classroom. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Austun Ables |
Augmented and Virtual Reality: Discovering Their Uses in Natural Science Classrooms and Beyond. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Casey Davis |
What's Your Story? |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Marius Politze, Thomas Eifert |
From eLearning to eScience: Building a Service Oriented Architecture to Support Research. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Muhammed Naazer Ashraf |
Delivering Tomorrow's Workspace: Reimagining Application and Desktop Delivery Strategies. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Ella Tschopik |
Giving More Effective Feedback. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Angel C. Williams |
Calling Up IT Prospects. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Vicki L. Smith |
Beyond Geek Speak: Dedicated Communications Expert is Critical to a Successful Campus IT Shop. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Takashi Yamanoue |
Monitoring Servers, With a Little Help from my Bots. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Brian Yulke |
Conquering Student Printing. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Masayuki Mori, Hideo Masuda, Takayuki Nagai |
Management of Carrying PC Terminals and Initialization of User Directory by Shifts for Students. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Kendra Strode |
Fostering Independence: Project Work for Student Technicians. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Deyu Hu |
Building an In-house Leadership and Management Development Program. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Cate Lyon, Kristen Dietiker, Chris Wiesemann (eds.) |
Proceedings of the 2017 ACM Annual Conference on SIGUCCS, Seattle, WA, USA, October 1-4, 2017 |
SIGUCCS |
2017 |
DBLP BibTeX RDF |
|
| 1 | Jeremy Fischer, David Y. Hancock, John Michael Lowe, George W. Turner, Winona Snapp-Childs, Craig A. Stewart |
Jetstream: A Cloud System Enabling Learning in Higher Education Communities. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Yoshiaki Kasahara, Takao Shimayoshi, Masahiro Obana, Naomi Fujimura |
Our Experience with Introducing Microsoft Office 365 in Kyushu University. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Adam Buchwald, Kelly Wainwright |
A Leadership Framework. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Sean Griffin, Alex Davis |
Is Imaging Down?: Developing and Supporting a Large Scale Laptop Checkout Program. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Naomi Fujimura, Satoshi Hashikura |
New Educational ICT Environment with Cloud in Kyushu University. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Jeremiah Ray, Crague Cook |
Trying it Out with College Library: The Role of Beta-testing and the Pilot Process in Establishing Successful Services. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Beth Rugg, Brandon DeLeeuw |
Increasing Security by Focusing on Endpoints. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Juliana Perry, Melissa Cresswell |
Client Driven Change Management. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Muhammed Naazer Ashraf |
Scratching the Surface of Windows Server 2016 and System Center Configuration Manager Current Branch. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Eric Dover, Deborah Whitten |
The Help Center of the New American University, it's IT and Beyond. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Ajayi Ekuase-Anwansedo, Jose Noguera, Brandon Dumas |
Transitioning from Blackboard to Moodle amidst Natural Disaster: Faculty and Students Perceptions. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Elizabeth Rugg |
Intentional Transparency: How to Develop One Service Catalog for All IT Services. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Casey Babcock |
Developing a Help Desk Board Game. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Ray Laura Henry |
Maintaining Effective Collaboration: Supporting a Shared Library System Across 39 Academic Institutions. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Phedra Henninger |
Ready, Set, GOOGLE! |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Robert H. Guissanie Jr. |
You Know You Want to Read This: Communicating Effectively in Tech Support. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Kelly Wainwright, Steve McCurry |
The Student Levels Project. |
SIGUCCS |
2017 |
DBLP DOI BibTeX RDF |
|
| 1 | Satoshi Uda, Mikifumi Shikida |
Challenges of Deploying PKI based Client Digital Certification. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Chad E. Schonewill |
I'll Guard This Printer With My Life: Colorado College's Journey to Managed Print. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Melissa Bauer, Allan Chen |
The Transition to Cloud-Based Student Printing. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Kazuhiro Mishima, Takeshi Sakurada, Yoichi Hagiwara |
Brand New Designed Virtual Computer Classroom in BYOD era. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Trevor M. Murphy, Randy Matusky |
Choosing a Classroom Polling Vendor. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Takashi Yamanoue, Noboru Nakamichi, Kunihiko Kaneko |
Enhancing Campus Cyber Security through a Class with Combination of Computer Ethics Videos and Logical Thinking. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | William A. Bettermann, Timothy Palumbo |
Collaboration Made Easier - Working with Restricted Documents within Office 2013, OneDrive, and Office 365. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Yoshiaki Kasahara, Takuya Kawatani, Eisuke Ito, Koichi Shimozono |
An Analysis of Relationship between Storage Usage Distribution and Per-User Quota Value. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Sarah H. Noell |
At Your Service: The NC State Experience Managing the Google Service Team. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Shamar Akio Ward, Mechelle Gittens |
Monitoring and Analyzing Wi-Fi Availability and Performance on a University Campus Using Recycled Cell Phones to Aid Students in Selecting Study Areas. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Vicki L. Smith, Steven Marra |
AwardU: A Formal, Fair, Fun Program to Honor IT Staff. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Masaru Okumura, Sho Fujimura |
Constructing a Log Collecting System using Splunk and its Application for Service Support. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Lendyll Capitulo |
New York University's Steinhardt Technology Services: Using Intentional Data Tracking to Achieve Maximum Operational Impact. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Nikolas Varrone |
Toppling the Monolith: How SUNY Geneseo Ended the Use of Monolithic Images on Macs. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Kathryn Fletcher, Trevor M. Murphy |
Adventures in Mentoring: Lessons Learned from a Peer Mentor. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Miranda Carney-Morris, Trevor M. Murphy |
Teaching, Learning, and Classroom Design. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Elizabeth Cornell |
Internal Think Tanks for Innovation and Team-Building. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Travis Freudenberg |
We Can Rebuild It; We Have The Technology: Modifying The Mac Mini For Use As A Classroom Instructor Station. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Eric Coulter, Jeremy Fischer, Barbara Hallock, Richard Knepper, David Lifka, John-Paul Navarro, Marlon E. Pierce, Craig A. Stewart |
Cyberinfrastructure as a Platform to Facilitate Effective Collaboration between Institutions and Support Collaboratories. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Hideo Masuda, Masayuki Mori, Katsunori Kanzawa, Yasushi Tsubota, Yumi Hato, Yasuaki Kuroe |
Secure Data Management in an English Speaking Test Implemented in General-Purpose PC Classrooms. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Martin Malchow, Matthias Bauer 0002, Christoph Meinel |
Couch Learning Mode: Multiple-Video Lecture Playlist Selection out of a Lecture Video Archive for E-learning Students. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Kathryn Fletcher |
Developing Best Practices for Qualtrics Administration. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Kelly Wainwright, Caitlin Power |
Adventures in Starting a Service Desk. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Abhinav S. Thota, Ben Fulton, Le Mai Weakley, Robert Henschel, David Y. Hancock, Matthew Allen, Jenett Tillotson, Matthew R. Link, Craig A. Stewart |
A PetaFLOPS Supercomputer as a Campus Resource: Innovation, Impact, and Models for Locally-Owned High Performance Computing at Research Colleges and Universities. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Raymond Pfaff |
The Road to Building AV Support in Higher Ed. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Harish Maringanti, Matt Irsik |
Future of Computing Labs at Marriot Library. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Amy Cheatle |
Longitudinal Relationship Management for Instructional Technologists. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Mark A. Holm |
Creating a Motivated Student Worker. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Chris Wiesemann |
VDI: Third Times a Charm When Comes to Digital Signage. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Owen G. McGrath |
Making a Makerspace: Designing User Services to Serve Designing Users. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Melissa Doernte |
Taking the S.T.A.I.R.S: A Philosophy in Managing Student Workers. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Shawn M. Plummer, David Warden |
Puppet: Introduction, Implementation, & the Inevitable Refactoring. |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Laurie Fox, Chris King, Shundra White (eds.) |
Proceedings of the 2016 ACM SIGUCCS Annual Conference on User Services, Denver, CO, USA, November 6-9, 2016 |
SIGUCCS |
2016 |
DBLP DOI BibTeX RDF |
|
| 1 | Lendyll Capitulo |
New York University Steinhardt Information Technology Group's New Methodologies for Developing Student Worker Skillsets. |
SIGUCCS |
2015 |
DBLP DOI BibTeX RDF |
|
| 1 | Kenneth Janz, Robin Honken |
Leadership Journey: Organization to Communication. |
SIGUCCS |
2015 |
DBLP DOI BibTeX RDF |
|
| 1 | Travis Freudenberg |
Just Another Day at the Shop: From Small Business to College IT. |
SIGUCCS |
2015 |
DBLP DOI BibTeX RDF |
|
| 1 | R. Eddie Vinyaratn |
Five Things I Have Learned From My Travel Adventures That Have Made Me A Better Employee. |
SIGUCCS |
2015 |
DBLP DOI BibTeX RDF |
|
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