Hits ?▲ |
Authors |
Title |
Venue |
Year |
Link |
Author keywords |
15 | Michael Christofi, Alkis Thrassou, Hela Chebbi, Zafar U. Ahmed, Balakrishna Grandhi, Lea Iaia |
CRM campaigns with choice for enhanced business process performance: The collectivist customers' collaborative role for positive word-of-mouth. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Bus. Process. Manag. J. ![In: Bus. Process. Manag. J. 26(5), pp. 1225-1239, 2020. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Sheshadri Chatterjee, Soumya Kanti Ghosh 0001, Ranjan Chaudhuri |
Knowledge management in improving business process: an interpretative framework for successful implementation of AI-CRM-KM system in organizations. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Bus. Process. Manag. J. ![In: Bus. Process. Manag. J. 26(6), pp. 1261-1281, 2020. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Dandan Zhang, Jindong Liu, Lin Zhang 0021, Guang-Zhong Yang |
Hamlyn CRM: a compact master manipulator for surgical robot remote control. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Comput. Assist. Radiol. Surg. ![In: Int. J. Comput. Assist. Radiol. Surg. 15(3), pp. 503-514, 2020. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Anna Bellotto |
Medieval manuscript descriptions and the Semantic Web: analysing the impact of CIDOC CRM on Italian codicological-paleographical data. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Digit. Humanit. Q. ![In: Digit. Humanit. Q. 14(1), 2020. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP BibTeX RDF |
|
15 | Klaus-Dieter Gronwald |
Integrated Business Information Systems - A Holistic View of the Linked Business Process Chain ERP-SCM-CRM-BI-Big Data, Second Edition ![Search on Bibsonomy](Pics/bibsonomy.png) |
|
2020 |
DOI RDF |
|
15 | Rostislav Tumanov, Gabriel Viehhauser, Alina Feldmann, Barbara Koller |
Spielräume modellieren. Eine digitale Edition von Giovanni Domenico Tiepolos Bildzyklus Divertimento per li Regazzi auf der Grundlage von CIDOC CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DHd ![In: 7. Tagung des Verbands Digital Humanities im deutschsprachigen Raum, DHd 2020, Paderborn, Germany, March 2 - 6, 2020, 2020, 978-3-945437-07-0. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Simon Meier, Berit Gebel-Sauer, Petra Schubert |
Knowledge Graph for the Visualisation of CRM Objects in a Social Network of Business Objects (SoNBO): Development of the SoNBO Visualiser. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CENTERIS/ProjMAN/HCist ![In: CENTERIS 2020 - International Conference on ENTERprise Information Systems / ProjMAN 2020 - International Conference on Project MANagement / HCist 2020 - International Conference on Health and Social Care Information Systems and Technologies 2020, Vilamoura, Portugal, pp. 448-456, 2020, Elsevier. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Siarhei Yasiukovich, Moutaz Haddara |
Social CRM in SMEs: A Systematic Literature Review. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CENTERIS/ProjMAN/HCist ![In: CENTERIS 2020 - International Conference on ENTERprise Information Systems / ProjMAN 2020 - International Conference on Project MANagement / HCist 2020 - International Conference on Health and Social Care Information Systems and Technologies 2020, Vilamoura, Portugal, pp. 535-544, 2020, Elsevier. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Inês Koch, Cristina Ribeiro 0001, Carla Teixeira Lopes |
ArchOnto, a CIDOC-CRM-Based Linked Data Model for the Portuguese Archives. ![Search on Bibsonomy](Pics/bibsonomy.png) |
TPDL ![In: Digital Libraries for Open Knowledge - 24th International Conference on Theory and Practice of Digital Libraries, TPDL 2020, Lyon, France, August 25-27, 2020, Proceedings, pp. 133-146, 2020, Springer, 978-3-030-54955-8. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Manolis Gergatsoulis, Georgios Papaioannou, Eleftherios Kalogeros, Robert Carter |
Representing Archeological Excavations Using the CIDOC CRM Based Conceptual Models. ![Search on Bibsonomy](Pics/bibsonomy.png) |
MTSR ![In: Metadata and Semantic Research - 14th International Conference, MTSR 2020, Madrid, Spain, December 2-4, 2020, Revised Selected Papers, pp. 355-366, 2020, Springer, 978-3-030-71902-9. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Ewelina Szczekocka |
Customer-Focused Churn Prevention with Social CRM at Orange Polska SA (Research in Progress). ![Search on Bibsonomy](Pics/bibsonomy.png) |
BIS (Workshops) ![In: Business Information Systems Workshops - BIS 2020 International Workshops, Colorado Springs, CO, USA, June 8-10, 2020, Revised Selected Papers, pp. 229-236, 2020, Springer, 978-3-030-61145-3. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Jorge L. F. Silva Junior, Julio A. N. Viana, Olaf Reinhold, Antônio F. L. Jacob, Rainer Alt, Fábio M. F. Lobato |
Social CRM Tools: A Systematic Mapping Study. ![Search on Bibsonomy](Pics/bibsonomy.png) |
BIS (Workshops) ![In: Business Information Systems Workshops - BIS 2020 International Workshops, Colorado Springs, CO, USA, June 8-10, 2020, Revised Selected Papers, pp. 250-261, 2020, Springer, 978-3-030-61145-3. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Fábio M. F. Lobato, Jorge L. F. Silva Junior, Antônio F. L. Jacob Junior, Diego Lisboa Cardoso |
Social CRM: A Literature Review Based on Keywords Network Analysis. ![Search on Bibsonomy](Pics/bibsonomy.png) |
BIS (Workshops) ![In: Business Information Systems Workshops - BIS 2020 International Workshops, Colorado Springs, CO, USA, June 8-10, 2020, Revised Selected Papers, pp. 237-249, 2020, Springer, 978-3-030-61145-3. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Julio A. N. Viana, Maarten van der Zandt, Olaf Reinhold, Rainer Alt |
Outsourcing of Social CRM Services in German SMEs. ![Search on Bibsonomy](Pics/bibsonomy.png) |
BIS (Workshops) ![In: Business Information Systems Workshops - BIS 2020 International Workshops, Colorado Springs, CO, USA, June 8-10, 2020, Revised Selected Papers, pp. 215-228, 2020, Springer, 978-3-030-61145-3. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Roxana Marcu, Dan Popescu 0002, Iulian Danila |
Optimize Recommendation Engine for Marketing System in Healthcare CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ECAI ![In: 12th International Conference on Electronics, Computers and Artificial Intelligence, ECAI 2020, Bucharest, Romania, June 25-27, 2020, pp. 1-6, 2020, IEEE, 978-1-7281-6843-2. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Oyepeju Oyekola, Lai Xu 0001 |
Selecting SaaS CRM Solution for SMEs. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICIST ![In: ICIST '20: 10th International Conference on Information Systems and Technologies, Lecce, Italy, 4-5June, 2020, pp. 28:1-28:9, 2020, ACM, 978-1-4503-7655-6. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Sheshadri Chatterjee, Kuttimani Tamilmani, Nripendra P. Rana, Yogesh K. Dwivedi |
Employees' Acceptance of AI Integrated CRM System: Development of a Conceptual Model. ![Search on Bibsonomy](Pics/bibsonomy.png) |
TDIT (2) ![In: Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2020, Tiruchirappalli, India, December 18-19, 2020, Proceedings, Part II, pp. 679-687, 2020, Springer, 978-3-030-64860-2. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Jhonatan Boarim, Ana Regina Cavalcanti da Rocha |
Quality Characteristics of CRM Systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SBQS ![In: 19th Brazilian Symposium on Software Quality, SBQS 2020, São Luís, Brazil, December, 2020, pp. 19, 2020, ACM, 978-1-4503-8923-5. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Aleksandra Furman, Dominika Maison |
Influence of different cause-related marketing (CRM) strategies on consumer decision making. ![Search on Bibsonomy](Pics/bibsonomy.png) |
KES ![In: Knowledge-Based and Intelligent Information & Engineering Systems: Proceedings of the 24th International Conference KES-2020, Virtual Event, 16-18 September 2020., pp. 2979-2988, 2020, Elsevier. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Halyna Ryzhkova, Yuliia Bartashevska |
Analysis of the Effectiveness of Implementing a CRM System in an Enterprise. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICTERI ![In: Proceedings of the 16th International Conference on ICT in Education, Research and Industrial Applications. Integration, Harmonization and Knowledge Transfer. Volume I: Main Conference, Kharkiv, Ukraine, October 06-10, 2020., pp. 350-356, 2020, CEUR-WS.org. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP BibTeX RDF |
|
15 | Chien-Sing Lee, Lee-Yin Yew, Pai-Lek Chew, Yew-Keong Chee, Yit-Thang Hiew, Jing-Pynn Wong |
Information Science-Knowledge Management-HCI-Project Management-CRM Models-Software Processes: - Implications To E-Commerce Open Design And Co-Design. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICCSA (6) ![In: Computational Science and Its Applications - ICCSA 2020 - 20th International Conference, Cagliari, Italy, July 1-4, 2020, Proceedings, Part VI, pp. 797-811, 2020, Springer, 978-3-030-58816-8. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Dora Melo, Irene Pimenta Rodrigues, Inês Koch |
Knowledge Discovery from ISAD, Digital Archive Data, into ArchOnto, a CIDOC-CRM based Linked Model. ![Search on Bibsonomy](Pics/bibsonomy.png) |
KEOD ![In: Proceedings of the 12th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2020, Volume 2: KEOD, Budapest, Hungary, November 2-4, 2020., pp. 197-204, 2020, SCITEPRESS, 978-989-758-474-9. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Doru Rotovei, Viorel Negru |
Multi-Agent Recommendation and Aspect Level Sentiment Analysis in B2B CRM Systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SYNASC ![In: 22nd International Symposium on Symbolic and Numeric Algorithms for Scientific Computing, SYNASC 2020, Timisoara, Romania, September 1-4, 2020, pp. 238-245, 2020, IEEE, 978-1-7281-7628-4. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Bashar Al Asaad, Doru Rotovei |
Business Decisions Support using Sentiment Analysis in CRM Systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SYNASC ![In: 22nd International Symposium on Symbolic and Numeric Algorithms for Scientific Computing, SYNASC 2020, Timisoara, Romania, September 1-4, 2020, pp. 315-318, 2020, IEEE, 978-1-7281-7628-4. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Doru Rotovei, Daniela Zaharie, Viorel Negru, Daniel Pop |
A decision support system for B2B CRM Systems using belief rules. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICCP ![In: 16th IEEE International Conference on Intelligent Computer Communication and Processing, ICCP 2020, Cluj-Napoca, Romania, September 3-5, 2020, pp. 131-138, 2020, IEEE, 978-1-7281-9080-8. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Emilio M. Sanfilippo, Béatrice Markhoff, Perrine Pittet |
Ontological Analysis and Modularization of CIDOC-CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
FOIS ![In: Formal Ontology in Information Systems - Proceedings of the 11th International Conference, FOIS 2020, Cancelled / Bozen-Bolzano, Italy, September 14-17, 2020., pp. 107-121, 2020, IOS Press, 978-1-64368-128-3. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP DOI BibTeX RDF |
|
15 | Marie Puren, Pierre Vernus |
Better preserving the European Silk Heritage with the SILKNOW ontology. A CRM extension for modelizing the production process of silk artefacts. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DH ![In: 15th Annual International Conference of the Alliance of Digital Humanities Organizations, DH 2020, Ottawa, Canada, July 20-25, 2020, Conference Abstracts, 2020. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP BibTeX RDF |
|
15 | Marie Puren, Pierre Vernus |
Revenge of the Silk. Elaborating and using a CIDOC CRM extension: a case study on silk-related artefacts. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DH ![In: 15th Annual International Conference of the Alliance of Digital Humanities Organizations, DH 2020, Ottawa, Canada, July 20-25, 2020, Conference Abstracts, 2020. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP BibTeX RDF |
|
15 | François Vignale, Alessio Antonini, Guillaume Gravier |
The Reading Experiences Ontology (REO): Reusing and Extending CIDOC CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DH ![In: 15th Annual International Conference of the Alliance of Digital Humanities Organizations, DH 2020, Ottawa, Canada, July 20-25, 2020, Conference Abstracts, 2020. The full citation details ...](Pics/full.jpeg) |
2020 |
DBLP BibTeX RDF |
|
15 | Stavros Valsamidis, Athanasios Antonios Mandilas, Eirini I Mosxou, Lambros Tsourgiannis |
CRM Systems in the Area of Eastern Macedonia and Thrace. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Inf. Syst. Soc. Chang. ![In: Int. J. Inf. Syst. Soc. Chang. 10(1), pp. 54-68, 2019. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Nancy Awadallah Awad, Sherif Gamal Saad |
The Role of Information Technology and Customer Relationship Management Practices in Egyptian Hotels - A Descriptive Study in Sharm El Sheikh Hotels: IT and CRM Practices in Egyptian Hotels. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Online Mark. ![In: Int. J. Online Mark. 9(4), pp. 47-63, 2019. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | V. Raj Kumar, L. Suganthi |
Relative efficiency of social CRM software: a hybrid fuzzy AHP/DEA approach. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Bus. Inf. Syst. ![In: Int. J. Bus. Inf. Syst. 31(1), pp. 27-44, 2019. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Uriel Cambrón Hernández, Mariela Chávez Marcial |
Apptojo: Behavioral Relationship between Consumers and Food Merchants through a CRM Mobile Application. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Res. Comput. Sci. ![In: Res. Comput. Sci. 148(6), pp. 25-37, 2019. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP BibTeX RDF |
|
15 | Frederico Cruz-Jesus, Andreia Pinheiro, Tiago Oliveira 0001 |
Understanding CRM adoption stages: empirical analysis building on the TOE framework. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Comput. Ind. ![In: Comput. Ind. 109, pp. 1-13, 2019. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Tung-Hsiang Chou |
Exploring Relationship Quality of User's Cloud Service: The Case Study of SaaS CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
J. Organ. End User Comput. ![In: J. Organ. End User Comput. 31(3), pp. 17-36, 2019. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Rohit Gavval, Vadlamani Ravi, Kalavala Revanth Harshal, Akhilesh Gangwar, Kumar Ravi 0001 |
CUDA-Self-Organizing feature map based visual sentiment analysis of bank customer complaints for Analytical CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CoRR ![In: CoRR abs/1905.09598, 2019. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP BibTeX RDF |
|
15 | Wei-Hsi Hung, I-Cheng Chang, Yan Chen 0016, Ying-Li Ho |
Aligning 4C Strategy with Social Network Applications for CRM Performance. ![Search on Bibsonomy](Pics/bibsonomy.png) |
J. Glob. Inf. Manag. ![In: J. Glob. Inf. Manag. 27(1), pp. 93-110, 2019. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Shiv Ratan Agrawal, Divya Mittal |
Measuring CRM Effectiveness in Indian Stock Broking Services. ![Search on Bibsonomy](Pics/bibsonomy.png) |
J. Glob. Inf. Manag. ![In: J. Glob. Inf. Manag. 27(1), pp. 144-164, 2019. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Rajiv Dey, Sachin K. Jain, Prabin Kumar Padhy |
Robust flexible adaptation gain based CRM for guaranteed transient performance. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Trans. Inst. Meas. Control ![In: Trans. Inst. Meas. Control 41(5), pp. 1233-1242, 2019. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Inês Koch, Nuno Freitas, Cristina Ribeiro 0001, Carla Teixeira Lopes, João Rocha da Silva |
Knowledge Graph Implementation of Archival Descriptions Through CIDOC-CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
TPDL ![In: Digital Libraries for Open Knowledge - 23rd International Conference on Theory and Practice of Digital Libraries, TPDL 2019, Oslo, Norway, September 9-12, 2019, Proceedings, pp. 99-106, 2019, Springer, 978-3-030-30759-2. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Mustafa Kavci, Ahmet Tekin, Cengiz Tarhan |
Total Harmonic Distortion and Power Factor Improvement Technique for CRM Flyback PFC Converters. ![Search on Bibsonomy](Pics/bibsonomy.png) |
MWSCAS ![In: 62nd IEEE International Midwest Symposium on Circuits and Systems, MWSCAS 2019, Dallas, TX, USA, August 4-7, 2019, pp. 399-402, 2019, IEEE, 978-1-7281-2788-0. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Julio Augusto Nogueira Viana, Maarten van der Zandt, Olaf Reinhold, Rainer Alt |
Social CRM Services in Digital Marketing Agencies: A Preliminary Study on Service Offerings in Germany. ![Search on Bibsonomy](Pics/bibsonomy.png) |
BIS (Workshops) ![In: Business Information Systems Workshops - BIS 2019 International Workshops, Seville, Spain, June 26-28, 2019, Revised Papers, pp. 383-395, 2019, Springer, 978-3-030-36690-2. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Christian-Emil Ore |
Cultural Heritage objects, linking their context by ontologies and the FAIR3 data principles. What have the DH to offer, based on the CIDOC-CRM and TEI? ![Search on Bibsonomy](Pics/bibsonomy.png) |
ODOCH@CAiSE ![In: Proceedings of the First International Workshop on Open Data and Ontologies for Cultural Heritage co-located with the 31st International Conference on Advanced Information Systems Engineering, ODOCH@CAiSE 2019, Rome, Italy, June 3, 2019., pp. 1-2, 2019, CEUR-WS.org. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP BibTeX RDF |
|
15 | Niki Kyriakou, Euripidis N. Loukis |
Ict Resources & Capabilities, Economic Crisis and CRM Adoption. ![Search on Bibsonomy](Pics/bibsonomy.png) |
MCIS ![In: 13th Mediterranean Conference on Information Systems, MCIS 2019, Naples, Italy, 27-28 September 2019, joint conference with the 16th conference of the Italian Chapter of AIS, ItAIS 2019., pp. 20, 2019, AISeL. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP BibTeX RDF |
|
15 | Jhonatan Boarim, Ana Regina Cavalcanti da Rocha |
Quality of CRM Systems: a systematic mapping study. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SBQS ![In: Proceedings of the XVIII Brazilian Symposium on Software Quality, SBQS 2019, Fortaleza, Brazil, October 28 - November 1, 2019., pp. 119-128, 2019, ACM, 978-1-4503-7282-4. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Olaf Reinhold, Rainer Alt |
The Role of Social CRM in Social Information Systems: Findings from Four Case Studies. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HICSS ![In: 52nd Hawaii International Conference on System Sciences, HICSS 2019, Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019, pp. 1-10, 2019, ScholarSpace. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP BibTeX RDF |
|
15 | Doru Rotovei, Viorel Negru |
Data Driven Sales Prediction Using Communication Sentiment Analysis in B2B CRM Systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SYNASC ![In: 21st International Symposium on Symbolic and Numeric Algorithms for Scientific Computing, SYNASC 2019, Timisoara, Romania, September 4-7, 2019, pp. 174-181, 2019, IEEE, 978-1-7281-5724-5. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Sebastian Thomas Schork, Feroz Zahid, Dipesh Pradhan, Sébastien Kicin, Antonia Schwichtenberg |
Building an Open-Source Cross-Cloud DevOps Stack for a CRM Enterprise Application: A Case Study. ![Search on Bibsonomy](Pics/bibsonomy.png) |
OSS ![In: Open Source Systems - 15th IFIP WG 2.13 International Conference, OSS 2019, Montreal, QC, Canada, May 26-27, 2019, Proceedings, pp. 3-11, 2019, Springer, 978-3-030-20882-0. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Zainab Shehzadi, Farooque Azam, Muhammad Waseem Anwar, Iqra Qasim |
A Novel Framework for Change Requirement Management (CRM) In Agile Software Development (ASD). ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICICM ![In: Proceedings of the 9th International Conference on Information Communication and Management, ICICM 2019, Prague, Czech Republic, August 23-26, 2019, pp. 22-26, 2019, ACM, 978-1-4503-7188-9. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Thiago P. Pimentel, Ronaldo R. Goldschmidt |
Sequential Sentiment Pattern Mining to Predict Churn in CRM Systems: A Case Study with Telecom Data. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SBSI ![In: Proceedings of the XV Brazilian Symposium on Information Systems, SBSI 2019, Aracaju, Brazil, May 20-24, 2019, pp. 11:1-11:8, 2019, ACM, 978-1-4503-7237-4. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Maria Klara Jedrzejewska, Adrian Zjawinski, Vincent Karovic 0002, Iryna Ivanochko |
Cloud CRM System for Mobile Virtual Network Operators. ![Search on Bibsonomy](Pics/bibsonomy.png) |
INCoS ![In: Advances in Intelligent Networking and Collaborative Systems - The 11th International Conference on Intelligent Networking and Collaborative Systems, INCoS 2019, Oita, Japan, September 5-7, 2019., pp. 405-414, 2019, Springer, 978-3-030-29034-4. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Wolfgang Neussner, Natalia Kryvinska, Erich Markl |
Bonus Programs for CRM in Retail Business. ![Search on Bibsonomy](Pics/bibsonomy.png) |
INCoS ![In: Advances in Intelligent Networking and Collaborative Systems - The 11th International Conference on Intelligent Networking and Collaborative Systems, INCoS 2019, Oita, Japan, September 5-7, 2019., pp. 483-491, 2019, Springer, 978-3-030-29034-4. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Simone E. Griesser, Neha Gupta 0009 |
Triangulated Sentiment Analysis of Tweets for Social CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SDS ![In: 6th Swiss Conference on Data Science, SDS 2019, Bern, Switzerland, June 14, 2019, pp. 75-79, 2019, IEEE, 978-1-7281-3105-4. The full citation details ...](Pics/full.jpeg) |
2019 |
DBLP DOI BibTeX RDF |
|
15 | Jihad Ahmed Al-Ansari |
From sentiment analysis to choreography of emotions: social media analysis for improved customer relationship management (CRM) in the Omani telecom sector. ![Search on Bibsonomy](Pics/bibsonomy.png) |
|
2019 |
RDF |
|
15 | Christopher Zaby, Klaus D. Wilde |
Intelligent Business Processes in CRM - Exemplified by Complaint Management. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Bus. Inf. Syst. Eng. ![In: Bus. Inf. Syst. Eng. 60(4), pp. 289-304, 2018. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
|
15 | Mohamed Al-Zadjali, Kamla Ali Al-Busaidi |
Empowering CRM Through Business Intelligence Applications: A Study in the Telecommunications Sector. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Knowl. Manag. ![In: Int. J. Knowl. Manag. 14(4), pp. 68-87, 2018. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
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15 | Abdul Hakeem Memon, Mazhar Hussain Baloach, Anwar Ali Sahito, Amir Mahmood Soomro, Zubair Ahmed Memon |
Achieving High Input PF for CRM Buck-Buck/Boost PFC Converter. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IEEE Access ![In: IEEE Access 6, pp. 79082-79093, 2018. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
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15 | You-Shyang Chen, Chienwen Wu, Heng-Hsing Chu, Chien-Ku Lin, Huan-Ming Chuang |
Analysis of performance measures in cloud-based ubiquitous SaaS CRM project systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
J. Supercomput. ![In: J. Supercomput. 74(3), pp. 1132-1156, 2018. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
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15 | Vinaysingh Chawan |
Enhancing revenue management systems performance with CRM systems data. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Bus. Inf. Syst. ![In: Int. J. Bus. Inf. Syst. 27(4), pp. 493-511, 2018. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
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15 | Gustavo Nogueira de Sousa, Luan Vinícius Huppes, Antônio Fernando Lavareda Jacob Jr., Fábio Manoel França Lobato |
Adoção de Social CRM em Micro e Pequenas Empresas: Uma Análise do Mercado Santareno. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CoRR ![In: CoRR abs/1811.11821, 2018. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP BibTeX RDF |
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15 | Kun Hu, Zhe Li, Ying Liu, Luyin Cheng, Qi Yang, Yan Li |
A Framework in CRM Customer Lifecycle: Identify Downward Trend and Potential Issues Detection. ![Search on Bibsonomy](Pics/bibsonomy.png) |
CoRR ![In: CoRR abs/1802.08974, 2018. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP BibTeX RDF |
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15 | Pascaline Laure Tchienehom |
Projet ModRef : migration de données vers des triplestores CIDOC-CRM et factorisation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Document Numérique ![In: Document Numérique 21(1-2), pp. 37-61, 2018. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
|
15 | Junchao Mu, Lianxi Liu |
A 12 mV Input, 90.8% Peak Efficiency CRM Boost Converter With a Sub-Threshold Startup Voltage for TEG Energy Harvesting. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IEEE Trans. Circuits Syst. I Regul. Pap. ![In: IEEE Trans. Circuits Syst. I Regul. Pap. 65-I(8), pp. 2631-2640, 2018. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
|
15 | Martin Scholz, Sarah Wagner |
Digitale Sammlungserschließung mit WissKI und CIDOC CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DHd ![In: 5. Tagung des Verbands Digital Humanities im deutschsprachigen Raum, DHd 2018, Köln, Germany, February 26 - March 2, 2018, 2018, 978-3-946275-02-2. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
|
15 | Taiwo Oseni, Mehmood Chadhar, Sasha Ivkovic, Sally Firmin |
Organisational Learning with SaaS CRM - A case study of Higher Education. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ACIS ![In: Australasian Conference on Information Systems, ACIS 2018, Sydney, NSW, Australia, 3-5 December 2018., pp. 88, 2018. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP BibTeX RDF |
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15 | Jiangping Wan, Leqi Xie |
A Bibliometric Review of Research Trends in Social CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WHICEB ![In: The 17th Wuhan International Conference on E-Business, WHICEB 2018, Wuhan, China, May 25-27, 2018, pp. 63, 2018, Association for Information Systems. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP BibTeX RDF |
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15 | Robert Jay Shively, Joel Lachter, Robert W. Koteskey, Summer L. Brandt |
Crew Resource Management for Automated Teammates (CRM-A). ![Search on Bibsonomy](Pics/bibsonomy.png) |
HCI (6) ![In: Engineering Psychology and Cognitive Ergonomics - 15th International Conference, EPCE 2018, Held as Part of HCI International 2018, Las Vegas, NV, USA, July 15-20, 2018, Proceedings, pp. 215-229, 2018, Springer, 978-3-319-91121-2. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
|
15 | Rolf B. Bänziger, Artie Basukoski, Thierry J. Chaussalet |
Discovering Business Processes in CRM Systems by Leveraging Unstructured Text Data. ![Search on Bibsonomy](Pics/bibsonomy.png) |
HPCC/SmartCity/DSS ![In: 20th IEEE International Conference on High Performance Computing and Communications; 16th IEEE International Conference on Smart City; 4th IEEE International Conference on Data Science and Systems, HPCC/SmartCity/DSS 2018, Exeter, United Kingdom, June 28-30, 2018, pp. 1571-1577, 2018, IEEE, 978-1-5386-6614-2. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
|
15 | Toshant Sharma, Navjyoti Singh |
Cultural Mapping of Villages in India Using CIDOC-CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
SW4CH@ESWC ![In: Proceedings of the Third International Workshop on Semantic Web for Cultural Heritage co-located with the 15th Extended Semantic Web Conference, SW4CH@ESWC 2018, Heraklion, Crete, Greece, June 3, 2018., 2018, CEUR-WS.org. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP BibTeX RDF |
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15 | Mohamoud Ali, Yugyung Lee |
CRM Sales Prediction Using Continuous Time-Evolving Classification. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AAAI ![In: Proceedings of the Thirty-Second AAAI Conference on Artificial Intelligence, (AAAI-18), the 30th innovative Applications of Artificial Intelligence (IAAI-18), and the 8th AAAI Symposium on Educational Advances in Artificial Intelligence (EAAI-18), New Orleans, Louisiana, USA, February 2-7, 2018, pp. 7727-7734, 2018, AAAI Press. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
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15 | Neroida Selimi, Marika Apostolova Trpkovska, Lejla Abazi-Bexheti, Majlinda Fetaji |
Utilization of Customer Relationship Management (CRM) theory, prototype and tools for improved strategic marketing in HE. ![Search on Bibsonomy](Pics/bibsonomy.png) |
MECO ![In: 7th Mediterranean Conference on Embedded Computing, MECO 2018, Budva, Montenegro, June 10-14, 2018, pp. 1-4, 2018, IEEE, 978-1-5386-5683-9. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
|
15 | Fabian Kaimer, Philipp Brune |
Return of the JS: Towards a Node.js-Based Software Architecture for Combined CMS/CRM Applications. ![Search on Bibsonomy](Pics/bibsonomy.png) |
EUSPN/ICTH ![In: The 9th International Conference on Emerging Ubiquitous Systems and Pervasive Networks (EUSPN 2018) / The 8th International Conference on Current and Future Trends of Information and Communication Technologies in Healthcare (ICTH-2018) / Affiliated Workshops, November 5-8, 2018, Leuven, Belgium., pp. 454-459, 2018, Elsevier. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
|
15 | Franco Niccolucci, Achille Felicetti |
A CIDOC CRM-based Model for the Documentation of Heritage Sciences. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DigitalHERITAGE/VSMM ![In: 3rd Digital Heritage International Congress, held jointly with 24th International Conference on Virtual Systems & Multimedia, DigitalHERITAGE/VSMM 2018, San Francisco, CA, USA, October 26-30, 2018, pp. 1-6, 2018, IEEE, 978-1-7281-0292-4. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
|
15 | Ines Bannour, Claudia Marinica, Luc Bouiller, Ruven Pillay, Claude Darrieumerlou, Olivier Malavergne, Dimitris Kotzinos, Cheikh Niang |
CRMCR - a CIDOC-CRM extension for supporting semantic interoperability in the conservation and restoration domain. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DigitalHERITAGE/VSMM ![In: 3rd Digital Heritage International Congress, held jointly with 24th International Conference on Virtual Systems & Multimedia, DigitalHERITAGE/VSMM 2018, San Francisco, CA, USA, October 26-30, 2018, pp. 1-8, 2018, IEEE, 978-1-7281-0292-4. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
|
15 | Julio A. N. Viana, Richard Stüber, Olaf Reinhold, Rainer Alt |
Social CRM from the Customer Perspective: A Preliminary Analysis of Differences between Brazilian and German Users. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WI ![In: 2018 IEEE/WIC/ACM International Conference on Web Intelligence, WI 2018, Santiago, Chile, December 3-6, 2018, pp. 740-745, 2018, IEEE Computer Society, 978-1-5386-7325-6. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
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15 | Beatriz Nery Rodrigues Chagas, Julio Augusto Nogueira Viana, Olaf Reinhold, Fábio Manoel França Lobato, Antônio Fernando Lavareda Jacob Jr., Rainer Alt |
Current Applications of Machine Learning Techniques in CRM: A Literature Review and Practical Implications. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WI ![In: 2018 IEEE/WIC/ACM International Conference on Web Intelligence, WI 2018, Santiago, Chile, December 3-6, 2018, pp. 452-458, 2018, IEEE Computer Society, 978-1-5386-7325-6. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
|
15 | Gabriela M. Barata, Julio A. N. Viana, Olaf Reinhold, Fábio Manoel França Lobato, Rainer Alt |
Social CRM in Digital Marketing Agencies: An Extensive Classification of Services. ![Search on Bibsonomy](Pics/bibsonomy.png) |
WI ![In: 2018 IEEE/WIC/ACM International Conference on Web Intelligence, WI 2018, Santiago, Chile, December 3-6, 2018, pp. 750-753, 2018, IEEE Computer Society, 978-1-5386-7325-6. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP DOI BibTeX RDF |
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15 | Florian Kräutli, Matteo Valleriani, Esther Chen, Christoph Sander, Dirk Wintergrün, Sabine Bertram, Gesa Funke, Chantal Wahbi, Manon Gumpert, Victoria Beyer, Nana Citron, Guillaume Ducoffe |
Digital Modelling of Knowledge Innovations In Sacrobosco's Sphere: A Practical Application Of CIDOC-CRM And Linked Open Data With CorpusTracer. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DH ![In: 13th Annual International Conference of the Alliance of Digital Humanities Organizations, DH 2018, Mexico City, Mexico, June 26-29, 2018, Conference Abstracts, pp. 222-224, 2018, Red de Humanidades Digitales A. C., 978-0-911221-62-6. The full citation details ...](Pics/full.jpeg) |
2018 |
DBLP BibTeX RDF |
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15 | Abdulrahman H. Altalhi, Abdullah Al-Malaise Al-Ghamdi, Zahid Ullah 0004, Farrukh Saleem |
Developing a framework and algorithm for scalability to evaluate the performance and throughput of CRM systems. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Intell. Autom. Soft Comput. ![In: Intell. Autom. Soft Comput. 23(1), pp. 149-152, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
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15 | Hichem Benaissa Anouar Badsi, Abdessamed Réda Ghomari, Leila Zemmouchi-Ghomari |
A CRM Process Model for Agent-Based Simulation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Serv. Sci. Manag. Eng. Technol. ![In: Int. J. Serv. Sci. Manag. Eng. Technol. 8(4), pp. 56-82, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
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15 | Eetu Mäkelä, Juha Törnroos, Thea Lindquist, Eero Hyvönen |
WW1LOD: an application of CIDOC-CRM to World War 1 linked data. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Digit. Libr. ![In: Int. J. Digit. Libr. 18(4), pp. 333-343, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Franco Niccolucci, Sorin Hermon |
Expressing reliability with CIDOC CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Digit. Libr. ![In: Int. J. Digit. Libr. 18(4), pp. 281-287, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Achille Felicetti, Francesca Murano |
Scripta manent: a CIDOC CRM semiotic reading of ancient texts. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Digit. Libr. ![In: Int. J. Digit. Libr. 18(4), pp. 263-270, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Athanasios Velios, Aurélie Martin |
Off-the-shelf CRM with Drupal: a case study of documenting decorated papers. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Digit. Libr. ![In: Int. J. Digit. Libr. 18(4), pp. 321-331, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Gerald Hiebel, Martin Doerr, Øyvind Eide |
CRMgeo: A spatiotemporal extension of CIDOC-CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Digit. Libr. ![In: Int. J. Digit. Libr. 18(4), pp. 271-279, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Franco Niccolucci |
Documenting archaeological science with CIDOC CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Digit. Libr. ![In: Int. J. Digit. Libr. 18(3), pp. 223-231, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Franco Niccolucci |
Extending, mapping, and focusing the CIDOC CRM - Introduction to the special issue. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Digit. Libr. ![In: Int. J. Digit. Libr. 18(4), pp. 251-252, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Faten N. Jaber, Lyndon Simkin |
Understanding customer relationship management (CRM) adoption in an Arab Middle Eastern context. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Behav. Inf. Technol. ![In: Behav. Inf. Technol. 36(10), pp. 1020-1036, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
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15 | Óscar González-Benito, Wander Trindade Venturini, Javier González-Benito |
CRM Technology: Implementation Project and Consulting Services as Determinants of Success. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Inf. Technol. Decis. Mak. ![In: Int. J. Inf. Technol. Decis. Mak. 16(2), pp. 421-442, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
|
15 | Kumar Ravi 0001, Vadlamani Ravi, P. Sree Rama Krishna Prasad |
Fuzzy formal concept analysis based opinion mining for CRM in financial services. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Appl. Soft Comput. ![In: Appl. Soft Comput. 60, pp. 786-807, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
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15 | Meina Song, Xuejun Zhao, Haihong E, Zhonghong Ou |
Statistics-based CRM approach via time series segmenting RFM on large scale data. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Knowl. Based Syst. ![In: Knowl. Based Syst. 132, pp. 21-29, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
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15 | Valentina Bartalesi, Carlo Meghini, Daniele Metilli |
A conceptualisation of narratives and its expression in the CRM. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Int. J. Metadata Semant. Ontologies ![In: Int. J. Metadata Semant. Ontologies 12(1), pp. 35-46, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
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15 | Ali Ahani, Nor Zairah Ab. Rahim, Mehrbakhsh Nilashi |
Forecasting social CRM adoption in SMEs: A combined SEM-neural network method. ![Search on Bibsonomy](Pics/bibsonomy.png) |
Comput. Hum. Behav. ![In: Comput. Hum. Behav. 75, pp. 560-578, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
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15 | Alireza Souri, Parvaneh Asghari, Reza Rezaei |
Software as a service based CRM providers in the cloud computing: Challenges and technical issues. ![Search on Bibsonomy](Pics/bibsonomy.png) |
J. Serv. Sci. Res. ![In: J. Serv. Sci. Res. 9(2), pp. 219-237, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
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15 | Klaus-Dieter Gronwald |
Integrated Business Information Systems - A Holistic View of the Linked Business Process Chain ERP-SCM-CRM-BI-Big Data ![Search on Bibsonomy](Pics/bibsonomy.png) |
|
2017 |
DOI RDF |
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15 | Peggy Große, Sarah Wagner |
Langzeitinterpretierbarkeit auf Basis des CIDOC-CRM in inter- und transdisziplinären Forschungsprojekten am Germanischen Nationalmuseum (GNM), Nürnberg. ![Search on Bibsonomy](Pics/bibsonomy.png) |
DHd ![In: 4. Tagung des Verbands Digital Humanities im deutschsprachigen Raum, DHd 2017, Bern, Switzerland, February 13 - 18, 2017, 2017. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
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15 | Koratagere R. Vishwanath, Balaji Sankaranarayanan |
Customer Value Creation in CRM Initiatives: The Impacts of Organizational Learning and IT Capabilities. ![Search on Bibsonomy](Pics/bibsonomy.png) |
AMCIS ![In: 23rd Americas Conference on Information Systems, AMCIS 2017, Boston, MA, USA, August 10-12, 2017, 2017, Association for Information Systems. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP BibTeX RDF |
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15 | Sara Maio Fernandes, Carlos Coutinho |
Key performance indicators for improving a CRM implementation. ![Search on Bibsonomy](Pics/bibsonomy.png) |
ICE/ITMC ![In: International Conference on Engineering, Technology and Innovation, ICE/ITMC 2017, Madeira Island, Portugal, June 27-29, 2017, pp. 1401-1406, 2017, IEEE, 978-1-5386-0774-9. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
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15 | Tugba Özacar, Övünç Öztürk, Lobaba Salloutah, Fulya Yüksel, Baraa Abdülbaki, Elif Bilici |
A Semantic Web Case Study: Representing the Ephesus Museum Collection Using Erlangen CRM Ontology. ![Search on Bibsonomy](Pics/bibsonomy.png) |
MTSR ![In: Metadata and Semantic Research - 11th International Conference, MTSR 2017 Tallinn, Estonia, November 28 - December 1, 2017, Proceedings, pp. 202-210, 2017, Springer, 978-3-319-70862-1. The full citation details ...](Pics/full.jpeg) |
2017 |
DBLP DOI BibTeX RDF |
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15 | Jianxin Gao, Xusheng Wu, Wei Gao, Xiaona Wang |
Power factor calculation method for the rectifier which AC side connected CRM LCL resonant converter. ![Search on Bibsonomy](Pics/bibsonomy.png) |
IECON ![In: IECON 2017 - 43rd Annual Conference of the IEEE Industrial Electronics Society, Beijing, China, October 29 - November 1, 2017, pp. 2807-2812, 2017, IEEE, 978-1-5386-1127-2. The full citation details ...](Pics/full.jpeg) |
2017 |
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