Search results for "SIGUCCS"

Hits ?▲	Authors	Title	Venue	Year	Link	Author keywords
1	Serge Linckels, Yves Kreis, Robert A. P. Reuter, Carole Dording, Claude Weber, Christoph Meinel	Teaching with information and communication technologies: preliminary results of a large scale survey.	SIGUCCS	2009	DBLP DOI BibTeX RDF	e-learning, information technologies, assessment, survey, teaching, communication technologies
1	Hideo Masuda, Kazuyoshi Murata, Yu Shibuya	Low TCO and high-speed network infrastructure with virtual technology.	SIGUCCS	2009	DBLP DOI BibTeX RDF	10giga-ethernet, TCO, ring topology, network infrastructure
1	Jonathan Dixon, Ryan Christopher Tucker	We use technology, but do we use technology?: using existing technologies to communicate, collaborate, and provide support.	SIGUCCS	2009	DBLP DOI BibTeX RDF	web conferencing, collaboration, communication, support, customer service, chat, twitter, facebook
1	Kenneth Janz, Ken Graetz	Status of a digital life and learning program.	SIGUCCS	2009	DBLP DOI BibTeX RDF	anytime, anywhere learning, digital life and learning, laptop program, management of laptops, one-to-one computing, student computer ownership, training, faculty development
1	Shawn M. Plummer, Laurie J. Fox	A Wiki: one tool for communication, collaboration, and collection of documentation.	SIGUCCS	2009	DBLP DOI BibTeX RDF	DokuWiki, SUNY Geneseo, collaboration, Wiki, documentation, confluence
1	Naomi Fujimura, Hitoshi Inoue, Satoshi Hashikura	Experience with the educational ICT environment in Kyushu University.	SIGUCCS	2009	DBLP DOI BibTeX RDF	ICT environment, printers, education, Macintosh
1	Lisa Caughron	Student staff: a village philosophy.	SIGUCCS	2009	DBLP DOI BibTeX RDF	staff management, student development, training, student staff, student workers, student management, staff development
1	Karen Sirman	Building an IT community at Louisiana State University: collaboration and partnership strategies.	SIGUCCS	2009	DBLP DOI BibTeX RDF	IT forum, advisory group, department services, distributed it, munch and share, tech talk, tech workshop, technology support professionals, collaboration, communication, portal, help desk, IT professionals, partnerships, outreach, committees, partners
1	Geoffrey Sperl	Establishing and delivering training for the Zimbra collaboration suite.	SIGUCCS	2009	DBLP DOI BibTeX RDF	Zimbra, collaboration, training, e-mail, calendaring
1	Janice G. El-Bayoumi, Lorraine M. Nolan	Proudly ITS: documenting the history of ITS @ UNB.	SIGUCCS	2009	DBLP DOI BibTeX RDF	network, software, hardware, history
1	Nathan Carpenter, Ryan Tucker	You want us to support WHAT?!? negotiation, delivery and cultivation: the gateway to excellent service deployment.	SIGUCCS	2009	DBLP DOI BibTeX RDF	management, applications, project management, services, SLA, help desk, customer service, lifecycle, knowledgebase
1	Kathryn Fletcher	Adobe Presenter, Microsoft PowerPoint, and Blackboard Vista: tools that work together for creating and presenting online instructional content.	SIGUCCS	2009	DBLP DOI BibTeX RDF	online presentation, web based presentation tool, SCORM
1	Kyle Vonblohn, Cheryl Stahler	Virtualization of windows desktop applications.	SIGUCCS	2009	DBLP DOI BibTeX RDF	App-V, desktop software, virtual software applications
1	Janet L. Kourik, Jiangping Wang	Reduce pressure on students and it services via software-vendor programs and hosting.	SIGUCCS	2009	DBLP DOI BibTeX RDF	software support, software vendor hosting, software licensing, IT services
1	Beth M. Rugg	Getting iTunes U at Ithaca College up and running!	SIGUCCS	2009	DBLP DOI BibTeX RDF	distribution mechanisms, iTunes U, podcasting, enterprise systems
1	Yvonne Clark, Peggy Shuffstall	If we build it will you come?	SIGUCCS	2009	DBLP DOI BibTeX RDF	building relationships, user-support content, collaborate, communicate, community, train, documentation, support, customer service, helpdesk, user support, customer support
1	Michael Grobe	RDF, Jena, SparQL and the 'Semantic Web'.	SIGUCCS	2009	DBLP DOI BibTeX RDF	linked data web, semantic web, query languages, RDF, SparQL, resource description framework, uri
1	Niki Serakiotou, Aime Diaw, Thomas Bui, Richard Roberts 0002, Carolynne White	(Wiki + ResTechs) = (fresh documentation + organic knowledge management + training materials + good, cheap technical writers).	SIGUCCS	2008	DBLP DOI BibTeX RDF	knowledge management, Wiki technology
1	Mat Felthousen	The trail less traveled: making computing labs usable by removing barriers.	SIGUCCS	2008	DBLP DOI BibTeX RDF	public computing labs
1	Karen J. McRitchie	The road less traveled: collaborative performance reviews.	SIGUCCS	2008	DBLP DOI BibTeX RDF	job performance, performance evaluations, recognition, reviews, evaluation tools
1	Ben Salzberg	Managing Mac labs with radmind.	SIGUCCS	2008	DBLP DOI BibTeX RDF	application transcripts, radmind, operating systems, macintosh, lab management
1	Danny Wong	Kickin' it old school!: dealing with legacy applications.	SIGUCCS	2008	DBLP DOI BibTeX RDF	Virtualization, Linux, DOS, VMware, cross-platform, Legacy
1	Naomi Fujimura, Itsuo Omagari, Masatsugu Ueda, Keiichi Irie	Experience with software blanket contract in Kyushu University.	SIGUCCS	2008	DBLP DOI BibTeX RDF	anti-virus software, campus agreement, software license, CSR
1	Kathryn Fletcher	Blazing training trails with Wimba classroom to avoid travelling 'round the mountain.	SIGUCCS	2008	DBLP DOI BibTeX RDF	Wimba classroom, web conference, webinar, professional development, faculty development, online training
1	Shannon Agee Curcio	Moving mountains to get IM&T in the orientation mix.	SIGUCCS	2008	DBLP DOI BibTeX RDF	collaboration, communication, training, orientation
1	Kathy Pribbenow	Using a training survey to move mountains and blaze trails.	SIGUCCS	2008	DBLP DOI BibTeX RDF	Human Subjects Committee-Lawrence Campus (HSCL), KU, Services Assessment Council (ISAC), University of Kansas, instructional services, survey, libraries, workshop, faculty, staff, computer training, graduate students
1	Patricia Wyatt	The Proctoring Center: Software and Hardware Needs for the Disabled Student.	SIGUCCS	2008	DBLP DOI BibTeX RDF	proctoring centers, students with disabilities, testing centers, tutoring centers, administration
1	Christian J. Sinnett, Dave Nevin, Mary A. Brock, Lucas E. Turpin, Tammy Barr	Breaking through the beaver dam: guiding your customers and staff through a major restructure.	SIGUCCS	2008	DBLP DOI BibTeX RDF	decentralization/centralization, help desk, desktop support
1	Eric Hawley	Strategic unification in IT functional reorganization.	SIGUCCS	2008	DBLP DOI BibTeX RDF	budget consolidation, management, information technology, organization, unification, centralization, strategic planning, decentralization, reorganization
1	Rebecca Klein, Matthew Smith 0004	Pursuing the peak of excellence: Wiki as a knowledge base.	SIGUCCS	2008	DBLP DOI BibTeX RDF	collaboration, communication, training, Wiki, knowledge base, information, help desk, technical support
1	Kristen Dietiker	PGP whole disk encryption: blazing trails in IT security at UW Medicine.	SIGUCCS	2008	DBLP DOI BibTeX RDF	protected health information, whole disk encryption, encryption, compliance, Macintosh, software deployment, HIPAA, PGP, Windows XP
1	Charles J. Steel, Andrew M. Connell	Creating a home grown information kiosk and display system on the cheap.	SIGUCCS	2008	DBLP DOI BibTeX RDF	interactive displays, kiosks, information displays
1	Joana Trimble Gandara, Michelle Eastland	Collaborate, plan, deploy, and train: office 2007 in the classrooms and labs across campus.	SIGUCCS	2008	DBLP DOI BibTeX RDF	microsoft office 2007, software maintenance, training, computer education, computer training
1	Schelly B. Homan	Designing, deploying, demystifying electronic class/instructor evaluations.	SIGUCCS	2008	DBLP DOI BibTeX RDF	evaluation, analysis, feedback, survey, scanning, on-line, faculty, course
1	Jayne Ashworth	When blazing a trail leads over the mountainside cliff: lessons learned from our first rapid deployment.	SIGUCCS	2008	DBLP DOI BibTeX RDF	rapid deployment
1	Stephen Wassef	Moving mountains in Motown: trailblazing technology at the Wayne State University PC clinic.	SIGUCCS	2008	DBLP DOI BibTeX RDF	Cisco Clean Access Agent, Dynamic Host Configuration Protocol (dhcp), Lightweight Directory Access Protocol (ldap), network authentication
1	Gale D. Fritsche	Managing a growing high performance infrastructure on a fixed budget.	SIGUCCS	2008	DBLP DOI BibTeX RDF	budget management, high performance computing
1	Laurence Johnson	The horizon metatrends: after five years of the horizon project, the 30, 000 foot view.	SIGUCCS	2008	DBLP DOI BibTeX RDF	Horizon Project, collabaration webs, grassroots video, metatrends, mobile broadband, new media consortium, social operating systems, mashups, emerging technology, collective intelligence
1	Josh Kelahan, Chris Koerner	Modular imaging architecture: a modular approach for scalable PC deployment.	SIGUCCS	2008	DBLP DOI BibTeX RDF	Image management, Monolithic, Saint Louis University, Singlecast, Multicast, operating system, Modular, Linux, Imaging, configuration, deployment, updates, Windows, enterprise, installation, administration, Microsoft, drivers, Client, Master, Novell
1	Laura A. McCain, Karen L. Miller	Creating an IT orientation video for new students at Indiana University.	SIGUCCS	2008	DBLP DOI BibTeX RDF	IT orientation, video, user communications
1	Trevor M. Murphy	Success and failure of audience response systems in the classroom.	SIGUCCS	2008	DBLP DOI BibTeX RDF	TurningPoint, audience response system, clickers, personal response system, turning technologies, educational technology, classroom, PowerPoint, PRS
1	Chris M. O'Donnell	Using BitTorrent to distribute virtual machine images for classes.	SIGUCCS	2008	DBLP DOI BibTeX RDF	training, virtualization, deployment, bittorrent, administration, classroom
1	Alan Hebert, Lee Kozar	Implementing a large-volume, scaleable backup system in a scientific research environment.	SIGUCCS	2008	DBLP DOI BibTeX RDF
1	Debbie Jeffers	Is there a second life in your future?	SIGUCCS	2008	DBLP DOI BibTeX RDF	3-D virtual worlds, University of Delaware, emerging educational tool, island development, legal aspects of virtual environments, collaborative learning, Avatar, Second Life, Machinima, faculty support
1	Michael White 0002	eDesktop.	SIGUCCS	2008	DBLP DOI BibTeX RDF	SoftGrid, Softricity, eDesktop, remote desktop, terminal services, virtual computer lab, virtualized computer applications, distance learning
1	Charles G. Ahn	Dual boot MacBook deployment project.	SIGUCCS	2008	DBLP DOI BibTeX RDF	Intel-based Mac, VMware Fusion, boot camp, laptop lending, multi boot, multi-boot, wireless classroom, parallels, dual boot, dual-boot
1	Tammy Browning, Kristina A. Cunningham	Blazing the path to tardiness: an attendance point system.	SIGUCCS	2008	DBLP DOI BibTeX RDF	attendance, point system, management, student staff, tardiness
1	Cynthia A. Sanders	Coming down the e-mail mountain, blazing a trail to gmail.	SIGUCCS	2008	DBLP DOI BibTeX RDF	ClamAV, Gmail, IronMail, Microsoft® live, OCApps, OCMail, ObieMail, iPlanet/SunONE, collaboration, spam, instant messaging, e-mail, Google, LDAP, blackboard, POP, IMAP
1	Darren J. Kearney, Don C. Miller	VandalMail Live: bringing a campus into the Microsoft @EDU Program.	SIGUCCS	2008	DBLP DOI BibTeX RDF	migration, outsource, live, student, e-mail
1	Niki Serakiotou, Aime Diaw, Thomas Bui, Richard Roberts 0002, Carolynne White	From help desk and resnet to "Best Service Center in Town".	SIGUCCS	2008	DBLP DOI BibTeX RDF	residential college support, restechs, service operation, support, help desk, student workers
1	Izumi Fuse, Shigeto Okabe, Takashi Yamanoue, Atsushi Nakamura, Michio Nakanishi, Shozo Fukada, Takahiro Tagawa, Tatsumi Takeo, Ikuya Murata, Tetsutaro Uehara, Tsuneo Yamada	Improving computer ethics video clips for higher education.	SIGUCCS	2008	DBLP DOI BibTeX RDF	educational material, information security, computer ethics, video clips
1	Kristi Ziehl, Dave Pecora	Blazing a new IT project management career.	SIGUCCS	2008	DBLP DOI BibTeX RDF	learning, project management
1	James Denk, Laurie Fox	The evolution of learning spaces.	SIGUCCS	2008	DBLP DOI BibTeX RDF	SUNY Geneseo, virtualization, instruction, classroom, laptop, VMWare, dual-boot
1	Paul Hyde	Bonus material: student commentary on multimedia assignments.	SIGUCCS	2008	DBLP DOI BibTeX RDF	multimedia assignment assessment production
1	Stephen C. Simms, Craig A. Stewart, D. Scott McCaulay	Cyberinfrastructure resources for U.S. Scholarship: the TeraGrid.	SIGUCCS	2008	DBLP DOI BibTeX RDF	grid computing, cyberinfrastructure
1	Heidi C. Wasem	Rediscovering professional development: realizing your staff's unique potential.	SIGUCCS	2008	DBLP DOI BibTeX RDF	classroom training, institutional knowledge, professional networking, technical training, training, management, certification, learning styles, leadership, professional development, gap analysis, multiple intelligences
1	Terris B. Wolff, Parrish Nnambi, Elizabeth Wagnon (eds.)	Proceedings of the 36th Annual ACM SIGUCCS Conference on User Services 2008, Portland, OR, USA, October 19-22, 2008	SIGUCCS	2008	DBLP DOI BibTeX RDF
1	Bryan N. Alexander	Emergent technologies for teaching and learning: social media and ubiquitous computing.	SIGUCCS	2008	DBLP DOI BibTeX RDF	ubiquitous computing, mobility, learning, gaming, web 2.0, pedagogy, social media
1	Tabatha Verbick, Scott Shields, Kim Todd	Strategic guidance: blazing a path to student employee excellence in leadership.	SIGUCCS	2008	DBLP DOI BibTeX RDF	employee retention, employee training, interdepartmental collaboration, leadership skills, communication, management, professional development, supervision, empowerment, job satisfaction, student employees
1	Jennifer McIntosh-Elkins, Rebecca Klein	Creating pathways to develop student professionalism: a new direction.	SIGUCCS	2008	DBLP DOI BibTeX RDF	student employment, student training, management, help desk, recruiting, mentoring, coaching, career development
1	Nathan Carpenter	Homegrown web applications that organize, optimize and energize.	SIGUCCS	2008	DBLP DOI BibTeX RDF	scheduling, applications, portal, supervision, reporting, knowledgebase
1	Karl J. Kuehn	Considerations in a dual boot strategy: a paper and technical presentation for the ACM SIGUCCS 2008 fall conference.	SIGUCCS	2008	DBLP DOI BibTeX RDF	BootCamp, dual-boot
1	Jim Myers, Larry French	Voice for all: adopting content management in frontline technical support.	SIGUCCS	2008	DBLP DOI BibTeX RDF	social networking, content management, online collaboration, Drupal
1	Fran Versace, Cheryl Williams, Bette Martin, Berthenia Coltrane	Trail mix: the nuts (and bolts) of student employee management.	SIGUCCS	2008	DBLP DOI BibTeX RDF	scheduling, training, managing, development, hiring
1	Kathleen S. Gregory	Tune up! tips & tricks for your audience to get the most from your presentation.	SIGUCCS	2008	DBLP DOI BibTeX RDF	networking, training, management, presentations, leadership, professional development, institutional, classroom, PowerPoint
1	David A. Diedriech, Karen Martoglio	Office 2007 at DePauw: a campus-wide rollout strategy.	SIGUCCS	2008	DBLP DOI BibTeX RDF	ribbon, strategy, upgrade, office
1	Judi Anderson	The art of the connection.	SIGUCCS	2008	DBLP DOI BibTeX RDF	adobe, breeze, virtual meeting space, scheduling, communication, connect
1	Kenneth Janz, Kelly Wilkinson, Ed Kinley	Moving mountains: integrating innovative pedagogy and technology techniques into a semester-long new faculty orientation program.	SIGUCCS	2008	DBLP DOI BibTeX RDF	new faculty, new faculty orientation, training, faculty development, technology training, documentation development
1	Timothy J. Foley, Christine Roysdon	Library resources to enhance the undergraduate experience.	SIGUCCS	2008	DBLP DOI BibTeX RDF	merged organizations, special collections, portal, restructuring
1	Michael H. Cooper	Information security training: lessons learned along the trail.	SIGUCCS	2008	DBLP DOI BibTeX RDF	education, training, awareness, policies, information security, practices
1	Kelly D. Quinn-Hughes, Deborah J. Fisher, Cindy Dooling	Blaze a new trail to success with emotional intelligence.	SIGUCCS	2008	DBLP DOI BibTeX RDF	behavior management, self-esteem, emotion, cognition, social awareness, self-awareness, emotional intelligence, self-confidence
1	Lisa C. Barnett	ITS and faculty recruiting, a strategic view.	SIGUCCS	2008	DBLP DOI BibTeX RDF	aligning mission of ITS and school, faculty recruiting, intra-university collaboration, support services and structure for visiting faculty, strategic management
1	Olaf A. Schulte, Tobias Wunden, Armin Brunner	REPLAY: an integrated and open solution to produce, handle, and distributeaudio-visual (lecture) recordings.	SIGUCCS	2008	DBLP DOI BibTeX RDF	audiovisual learning objects, educast, podcast, lecture recording, webcast
1	Fred Morris, Barbara Bullock, William Byrne	The academic computers for TERPS (ACT) program at the University of Maryland College Park.	SIGUCCS	2008	DBLP DOI BibTeX RDF	university discount purchase plan
1	Cindy Guerrazzi, Carol Jarom	Renovation prepares staff for critical services disaster recovery plan.	SIGUCCS	2008	DBLP DOI BibTeX RDF	relocating critical services, disaster recovery
1	Tamera Aune, Nick Sonsteby, Jessie Twaddle, Steve Vogt	How to host a regional conference: GusDay.	SIGUCCS	2008	DBLP DOI BibTeX RDF	collaboration, learning, management, innovation, educational technology, helpdesk, conference
1	Mary Ryan, Kristi Evans	It seemed like a good idea at the time: what we have learned from implementing a student employee rewards system.	SIGUCCS	2008	DBLP DOI BibTeX RDF	employee satisfaction, points system, performance, evaluation, motivation, recognition, participation, quality control, rewards
1	Bill Hill	Defining learning management system skills for faculty: an instructional design workshop for faculty technology trainers.	SIGUCCS	2008	DBLP DOI BibTeX RDF	training, online learning, learning management systems, instructional design, faculty development, instructional technology
1	Michael White 0002	Permeating innovative technologies throughout the institution.	SIGUCCS	2008	DBLP DOI BibTeX RDF	models of technology use, diffusion of innovations, new technologies
1	John V. Roberts	Blazing a trail to find the right button, or, how to use a podium.	SIGUCCS	2008	DBLP DOI BibTeX RDF	electronic classroom, podium, presentation system, standardization, documentation, instructions
1	Kathy Pribbenow	Rethink, restructure, redesign: new approaches to workshop content.	SIGUCCS	2008	DBLP DOI BibTeX RDF	KU, University of Kansas, instructional services, information technology, survey, registration, libraries, workshop, faculty, staff, computer training, graduate students
1	Ann Amsler, Ron Nichols	Blazing a web CMS trail at the University of Delaware.	SIGUCCS	2008	DBLP DOI BibTeX RDF	commercial CMS, open-source CMS, organizational branding, web content management system, focus groups
1	Justin Harbor	The world at your doorstep: cultural lessons from Texas A&M University at Qatar.	SIGUCCS	2008	DBLP DOI BibTeX RDF	verbal skills, communication, culture, diversity, customer service
1	Christopher H. King	Same campus, different worlds.	SIGUCCS	2008	DBLP DOI BibTeX RDF	reorg, education, help desk, higher education, reorganization, CIO, chief information officer, service desk
1	Greg Deitz	Developing a Content Management System for SIGUCCS.	SIGUCCS	2008	DBLP DOI BibTeX RDF	Content Management System, Plone
1	Hideo Masuda, Kazuyoshi Murata, Seigo Yasutome, Yu Shibuya, Michio Nakanishi	An integrated moodle system using VM technology to achive higher availability and lower TCO.	SIGUCCS	2008	DBLP DOI BibTeX RDF	LAPP, lower TCO, high availability, Moodle
1	Jonathan M. Dixon, Ryan Thomas Sharpe	Doing more with mini.	SIGUCCS	2008	DBLP DOI BibTeX RDF	intel mac, parallels, virtualization
1	Stacey B. Morales	Do you want to leave a trail or make a path?	SIGUCCS	2008	DBLP DOI BibTeX RDF	management, service, support, customer service, ITIL
1	Owen G. McGrath	Insights and surprises from usage patterns: some benefits of data mining in academic online systems.	SIGUCCS	2008	DBLP DOI BibTeX RDF	log analytics, data mining, clustering, web usage mining, associations
1	Sherry J. Andrews, Kathleen Walsh	Experiences merging two university websites.	SIGUCCS	2007	DBLP DOI BibTeX RDF	web strategy, website, content management system
1	Matthew J. Conlon	Overhaul your helpdesk ticketing system.	SIGUCCS	2007	DBLP DOI BibTeX RDF	request, ticketing system, web-based software, work request, tracking, knowledge base, helpdesk, incident, customer support, problem, desktop support, ticket, issue, service desk
1	Trevor M. Murphy	A tale of 101 digital stories.	SIGUCCS	2007	DBLP DOI BibTeX RDF	training, video, audio, teaching, narrative, digital storytelling, film
1	David Przybyla, Mahmoud Pegah	Dealing with the veiled devil: eco-responsible computing strategy.	SIGUCCS	2007	DBLP DOI BibTeX RDF	eco-computing, virtualization, data center, utility computing, green computing, server consolidation, cooling, power distribution
1	María de Jesús, Juan C. Karman	A course's comparative analysis: traditional classroom and distance learning.	SIGUCCS	2007	DBLP DOI BibTeX RDF	approval, on line offering, retention
1	Prasun Gupta, Mahmoud Pegah	A new thought paradigm: delivering cost effective and ubiquitously accessible storage with enterprise backup system via a multi-tiered storage framework.	SIGUCCS	2007	DBLP DOI BibTeX RDF	hierarchical storage management, multi-tiered storage management, sam-fs
1	Daniel B. Delgado	Inspiring teamwork & communication with a content management system.	SIGUCCS	2007	DBLP DOI BibTeX RDF	CIRCA, Daniel Delgado, UF, University of Florida, deploying software systems, e107, technology consultants, communication, teamwork, content management system, CMS, requirements gathering, AT
1	Kari Barlow, Jenny Lane	Like technology from an advanced alien culture: Google apps for education at ASU.	SIGUCCS	2007	DBLP DOI BibTeX RDF	gmail for ASU, google apps for education, email
1	Sue A. Douglas	Using marketing to put the sparkle back into your training.	SIGUCCS	2007	DBLP DOI BibTeX RDF	headlines, communicating, communication, training, program, marketing, message, classes, advertisement, consumer, audience, ad
1	Claire C. Lassalle	When disaster struck: how pennington biomedical research center supported an entire academic health center.	SIGUCCS	2007	DBLP DOI BibTeX RDF	disaster and recovery, communications, management, economics, organization, crisis management
1	Naomi Fujimura, Katsuya Nagaishi	Implementation of software license management support system.	SIGUCCS	2007	DBLP DOI BibTeX RDF	management, software, university, license

Publications at "SIGUCCS"( http://dblp.L3S.de/Venues/SIGUCCS )