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Publication years (Num. hits)
2004 (1)
Publication types (Num. hits)
inproceedings(1)
Venues (Conferences, Journals, ...)
SIGUCCS(1)
Authors
Anita Bhakta(1) Julia Kosatka(1)
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Hits ?▲ Authors Title Venue Year Link Author keywords
36Julia Kosatka, Anita Bhakta From yellow stickies to the world-wide web: the evolution of problem tracking at the University of Houston. Search on Bibsonomy SIGUCCS The full citation details ... 2004 DBLP  DOI  BibTeX  RDF RightNowTechnologies, burnout, console, fileMaker pro, collaboration, web, tracking, e-mail, helpdesk, notification system, remedy, self-service
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