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Publication years (Num. hits)
2003 (1)
Publication types (Num. hits)
inproceedings(1)
Venues (Conferences, Journals, ...)
SIGUCCS(1)
Authors
Deb Hegdahl(1) Jeff Gimbel(1) John A. Underwood(1)
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Found 1 publication records. Showing 1 according to the selection in the facets
Hits ?▲ Authors Title Venue Year Link Author keywords
36John A. Underwood, Deb Hegdahl, Jeff Gimbel A proper set of tools are needed to corral support. Search on Bibsonomy SIGUCCS The full citation details ... 2003 DBLP  DOI  BibTeX  RDF ACD, Funk Software, North Dakota State University, North Dakota University System, SiteScope, WebEx, automatic call distribution, call management, problem tracking system, remote assistance, communication, training, documentation, proxy, network monitoring, help desk, system monitoring, remedy
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