Search results for "complaint"

Hits ?▲	Authors	Title	Venue	Year	Link	Author keywords
128	Meilian Liu, Feng Zhang	An Empirical Study of Factors Related to Consumer Complaint Behavior.	I3E (1)	2007	DBLP DOI BibTeX RDF
98	Mustafa Jarrar, Ruben Verlinden, Robert Meersman	Ontology-Based Customer Complaint Management.	OTM Workshops	2003	DBLP DOI BibTeX RDF
82	Sridhar R. Papagari Sangareddy, Sanjeev Jha, Chen Ye, Kevin C. Desouza	Attaining superior complaint resolution.	Commun. ACM	2009	DBLP DOI BibTeX RDF
77	Norman Au, Dimitrios Buhalis, Rob Law 0001	Complaints on the Online Environment - The Case of Hong Kong Hotels.	ENTER	2009	DBLP DOI BibTeX RDF	e-complaints, complaints, management response, service recovery, hotels, Hong Kong
64	Hsin-Min Lu, Chwan-Chuen King, Tsung-Shu Joseph Wu, Fuh-Yuan Shih, Jin-Yi Hsiao, Daniel Dajun Zeng, Hsinchun Chen	Chinese Chief Complaint Classification for Syndromic Surveillance.	BioSurveillance	2007	DBLP DOI BibTeX RDF	multilingual chief complaint classification, Chinese chief complaints, mutual information, UMLS, syndromic surveillance, medical ontology
64	Yooncheong Cho, Il Im, Starr Roxanne Hiltz, Jerry Fjermestad	An Analysis of Online Customer Complaints: Implications for Web Complaint Management.	HICSS	2002	DBLP DOI BibTeX RDF	Online Customer Complaints, Complaint Management, Electronic Commerce Customer relationship Management
46	Hande Zirtiloglu, Pinar Yolum	Ranking semantic information for e-government: complaints management.	OBI	2008	DBLP DOI BibTeX RDF	ontology, e-government, answer set programming
44	Ulrike Bauernfeind, Astrid Dickinger	E-Mail Service Quality of Profit and Not for Profit Organisations in the Tourism Industry.	ENTER	2009	DBLP DOI BibTeX RDF	e-mail service quality, complaint handling, service recovery strategy
40	Jie Gao, Lixia Liu, Tao Zhang, Shenghao Jia, Chuntao Song, Lexi Xu, Yang Wu, Bei Li, Yunyun Wang, Xinjie Hou	Research on User Complaint Problem Location and Complaint Early Warning Stragegy Based on Big Data Analysis.	TrustCom	2022	DBLP DOI BibTeX RDF
40	Timothy R. Worley, Jennifer A. Samp	Complaint Avoidance and Complaint-Related Appraisals in Close Relationships.	Commun. Res.	2016	DBLP DOI BibTeX RDF
40	Yvonne Gaedke	Herausforderung Beschwerdemanagement 2.0: Akzeptanzanalyse eines Beschwerdeblogs bei Mitarbeitern einer Hochschule (Complaint management 2.0: Acceptance of university staff using a complaint blog) (PDF / PS)		2013	DOI RDF
40	Philip Brown, Sylvia Halász, Colin R. Goodall, Dennis G. Cochrane, Peter Milano, John R. Allegra	The ngram chief complaint classifier: A novel method of automatically creating chief complaint classifiers based on international classification of diseases groupings.	J. Biomed. Informatics	2010	DBLP DOI BibTeX RDF
36	Jan van Dijk, Sunil Choenni, Frans Leeuw	Analyzing a complaint database by means of a genetic-based data mining algorithm.	ICAIL	2009	DBLP DOI BibTeX RDF	genetic-based algorithm, data mining, trend analysis
36	Samuli Niiranen, Jari Yli-Hietanen, Larry A. Nathanson	Toward Reflective Management of Emergency Department Chief Complaint Information.	IEEE Trans. Inf. Technol. Biomed.	2008	DBLP DOI BibTeX RDF
31	Sophea Chea, Margaret Meiling Luo	Cognition, Emotion, Satisfaction, and Post-Adoption Behaviors of E-Service Customers.	HICSS	2007	DBLP DOI BibTeX RDF
31	Joshua T. Goodman, Robert Rounthwaite	Stopping outgoing spam.	EC	2004	DBLP DOI BibTeX RDF	junk email, spam
28	J. D. Falk, Murray S. Kucherawy	Battling Spam: The Evolution of Mail Feedback Loops.	IEEE Internet Comput.	2010	DBLP DOI BibTeX RDF	mail feedback loops, mail abuse reporting format, MARF, complaint feedback loops, abuse reporting format, ARF, email standards, MAAWG, spam, email, Phishing, IETF
28	Xinran Lehto, JungKun Park, Ounjoung Park, Mark R. Lehto	Text Analysis of Consumer Reviews: The Case of Virtual Travel Firms.	HCI (8)	2007	DBLP DOI BibTeX RDF	Virtual travel agent, e-satisfaction, online product review, complaint, compliment
20	Apoorva Singh, Rohan Bhatia, Sriparna Saha 0001	Complaint and Severity Identification From Online Financial Content.	IEEE Trans. Comput. Soc. Syst.	2024	DBLP DOI BibTeX RDF
20	Carla Vairetti, Ignacio Aránguiz, Sebastián Maldonado, Juan Pablo Karmy, Alonso Leal	Analytics-driven complaint prioritisation via deep learning and multicriteria decision-making.	Eur. J. Oper. Res.	2024	DBLP DOI BibTeX RDF
20	Yanni Hu, Ziyang Hu, Wenjing Liu, Antian Gao, Shanhui Wen, Shu Liu, Zitong Lin	Exploring the potential of ChatGPT as an adjunct for generating diagnosis based on chief complaint and cone beam CT radiologic findings.	BMC Medical Informatics Decis. Mak.	2024	DBLP DOI BibTeX RDF
20	Connor Bell, Saba Eskandarian	Anonymous Complaint Aggregation for Secure Messaging.	IACR Cryptol. ePrint Arch.	2024	DBLP BibTeX RDF
20	Jiehui Su, Guangwei Wang, Chengxi Zhang	Complaint constant force mechanism using variable stiffness leaf-spring-like beam: Design and experiment.	Math. Found. Comput.	2024	DBLP DOI BibTeX RDF
20	Apoorva Singh, Siddarth Chandrasekar, Tanmay Sen, Sriparna Saha 0001	Federated Multitask Learning for Complaint Identification Using Graph Attention Network.	IEEE Trans. Artif. Intell.	2024	DBLP DOI BibTeX RDF
20	Linlin Huang, Long Ma 0004	A protective buffer or a double-edged sword? Investigating the effect of "parasocial guanxi" on consumers' complaint intention in live streaming commerce.	Comput. Hum. Behav.	2024	DBLP DOI BibTeX RDF
20	Md Ulfat Tahsin, Md Saeem Hossain Shanto, Rashedur M. Rahman	Combining Natural Language Processing and Federated Learning for Consumer Complaint Analysis: A Case Study on Laptops.	SN Comput. Sci.	2023	DBLP DOI BibTeX RDF
20	Bin Li, Luning Liu, Weicheng Mao, Yongcuomu Qu, Yanhong Chen	Voice artificial intelligence service failure and customer complaint behavior: The mediation effect of customer emotion.	Electron. Commer. Res. Appl.	2023	DBLP DOI BibTeX RDF
20	Yuki Saito, Eiji Iimori, Shinnosuke Takamichi, Kentaro Tachibana, Hiroshi Saruwatari	CALLS: Japanese Empathetic Dialogue Speech Corpus of Complaint Handling and Attentive Listening in Customer Center.	CoRR	2023	DBLP DOI BibTeX RDF
20	Nicolae-Catalin Ristea, Radu Tudor Ionescu	Cascaded Cross-Modal Transformer for Request and Complaint Detection.	CoRR	2023	DBLP DOI BibTeX RDF
20	Marty J. Wolf, Joseph A. Konstan, Helena M. Mentis, Jane Prey, Harald Störrle	After the Complaint: What Should ACM Disclose?	Commun. ACM	2023	DBLP DOI BibTeX RDF
20	Jan-Philipp Benecke	Complaint Feedback Loop Address Header.	RFC	2023	DBLP DOI BibTeX RDF
20	Yuanhang Wang, Yonghua Zhou, Yiduo Mei	A joint attention enhancement network for text classification applied to citizen complaint reporting.	Appl. Intell.	2023	DBLP DOI BibTeX RDF
20	Shawanluck Kunathikornkit, Intaka Piriyakul, Rapepun Piriyakul	One-to-one marketing management via customer complaint.	Soc. Netw. Anal. Min.	2023	DBLP DOI BibTeX RDF
20	John Christidis, Helen C. Leligou, Pericles Papadopoulos	Blockchain-Enhanced Labor Protection: An Innovative Complaint Platform for Transparent Workplace Compliance and Fair Competition.	NiDS (2)	2023	DBLP DOI BibTeX RDF
20	Raghav Jain, Apoorv Verma, Apoorva Singh, Vivek Kumar Gangwar, Sriparna Saha 0001	Aspect-Based Complaint and Cause Detection: A Multimodal Generative Framework with External Knowledge Infusion.	ECML/PKDD (6)	2023	DBLP DOI BibTeX RDF
20	Apoorva Singh, Raghav Jain, Sriparna Saha 0001	Reimagining Complaint Analysis: Adopting Seq2Path for a Generative Text-to-Text Framework.	IJCNLP (1)	2023	DBLP DOI BibTeX RDF
20	Apoorva Singh, Apoorv Verma, Raghav Jain, Sriparna Saha 0001	Investigating the Impact of Multimodality and External Knowledge in Aspect-level Complaint and Sentiment Analysis.	CIKM	2023	DBLP DOI BibTeX RDF
20	Vu Duy Trung, Yan Chi Toh, Satyam Mishra, Le Anh Ngoc, Phung Thao Vi	MACCHIEF - Machine learning-based Algorithm Classification for Complaint Handling and Improved Efficiency in Firms.	RICE	2023	DBLP DOI BibTeX RDF
20	Wen Zheng, Bingbing Xu, Emiao Lu, Yang Li, Qi Cao, Xuan Zong, Huawei Shen	MIDLG: Mutual Information based Dual Level GNN for Transaction Fraud Complaint Verification.	KDD	2023	DBLP DOI BibTeX RDF
20	Nicolae-Catalin Ristea, Radu Tudor Ionescu	Cascaded Cross-Modal Transformer for Request and Complaint Detection.	ACM Multimedia	2023	DBLP DOI BibTeX RDF
20	Raghav Jain, Apoorva Singh, Vivek Kumar Gangwar, Sriparna Saha 0001	AbCoRD: Exploiting multimodal generative approach for Aspect-based Complaint and Rationale Detection.	ACM Multimedia	2023	DBLP DOI BibTeX RDF
20	Zixiang Di, Tian Xiao, Bei Li, Yunfeng Peng, Jianfei Li, Xinzhou Cheng, Lexi Xu, Xiaomeng Zhu, Hangbo Zheng	Research on Mobile Network User Complaint Warning Method Based on Multimodal Data.	ICT-DM	2023	DBLP DOI BibTeX RDF
20	Shuoshuo Sun, Zhihua Chai, Rui Wu 0010, Jiawei Jin, Yonggeng Wang, Wenhao Xu, Guilin Qi	Customer Complaint Guided Fault Localization Based on Domain Knowledge Graph.	DASFAA (4)	2023	DBLP DOI BibTeX RDF
20	Jun Wu, Yu He, He Wang, Qiyu Wang, Shaowei Fan	Active Complaint Control for Smooth and Quick Connector Assembly.	ROBIO	2023	DBLP DOI BibTeX RDF
20	Apoorva Singh, Prince Jha, Rohan Bhatia, Sriparna Saha 0001	What Is Your Cause for Concern? Towards Interpretable Complaint Cause Analysis.	ECIR (2)	2023	DBLP DOI BibTeX RDF
20	Apoorva Singh, Vivek Kumar Gangwar, Shubham Sharma, Sriparna Saha 0001	Knowing What and How: A Multi-modal Aspect-Based Framework for Complaint Detection.	ECIR (2)	2023	DBLP DOI BibTeX RDF
20	Apoorva Singh, Siddarth Chandrasekar, Sriparna Saha 0001, Tanmay Sen	Federated Meta-Learning for Emotion and Sentiment Aware Multi-modal Complaint Identification.	EMNLP	2023	DBLP DOI BibTeX RDF
20	Ruah Younes, Chang Wang, Ching-Hung Lee, Fan Li, Shang-Ru Yang	A New Customer Complaint Handling Process Redesign for Five-Axis Machinery Solution Sales and Delivery in Aviation Manufacturing Industry.	TE	2023	DBLP DOI BibTeX RDF
20	Sarmistha Das, Apoorva Singh, Raghav Jain, Sriparna Saha 0001, Alka Maurya	Let the Model Make Financial Senses: A Text2Text Generative Approach for Financial Complaint Identification.	PAKDD (3)	2023	DBLP DOI BibTeX RDF
20	Apoorva Singh, Raghav Jain, Prince Jha, Sriparna Saha 0001	Peeking inside the black box: A Commonsense-aware Generative Framework for Explainable Complaint Detection.	ACL (1)	2023	DBLP DOI BibTeX RDF
20	Lampros Flokas	Complaint Driven Training Data Debugging for Machine Learning Workflows		2023	DOI RDF
20	Siqi Chen, Yanling Zhang, Bin Song 0001, Xiaojiang Du, Mohsen Guizani	An Intelligent Government Complaint Prediction Approach.	Big Data Res.	2022	DBLP DOI BibTeX RDF
20	Apoorva Singh, Sriparna Saha 0001, Md. Hasanuzzaman, Kuntal Dey	Multitask Learning for Complaint Identification and Sentiment Analysis.	Cogn. Comput.	2022	DBLP DOI BibTeX RDF
20	Maruf Monem, Md. Golam Rabiul Alam, Mohammad Abdullah-Al-Wadud, Shamsul Huda, Mohammad Mehedi Hassan, Giancarlo Fortino	An Industry-4.0-Complaint Sustainable Bitcoin Model Through Optimized Transaction Selection and Sustainable Block Integration.	IEEE Trans. Ind. Informatics	2022	DBLP DOI BibTeX RDF
20	Xia Zhao, Peijian Song, Lanfei Shi, Ling Xue, Fan Feng	Customer Complaint Avoidance: A Randomized Field Experiment of Platform Governance Based on Value Co-Creation and Appropriation.	MIS Q.	2022	DBLP DOI BibTeX RDF
20	Nikola Lackovic, Claude Montacié, Gauthier Lalande, Marie-José Caraty	Prediction of User Request and Complaint in Spoken Customer-Agent Conversations.	CoRR	2022	DBLP DOI BibTeX RDF
20	Jackie Ayoub, Zifei Wang, Meitang Li, Huizhong Guo, Rini Sherony, Shan Bao, Feng Zhou 0003	Cause-and-Effect Analysis of ADAS: A Comparison Study between Literature Review and Complaint Data.	CoRR	2022	DBLP DOI BibTeX RDF
20	Yildiray Anagün, Nur Sultan Bolel, Sahin Isik, Serif Ercan Ozkan	Deep Learning-Based Customer Complaint Management.	J. Organ. Comput. Electron. Commer.	2022	DBLP DOI BibTeX RDF
20	Qingwu Fan, Huazheng Han, Shaoen Wu	Credibility analysis of water environment complaint report based on deep cross domain network.	Appl. Intell.	2022	DBLP DOI BibTeX RDF
20	Xiao Peng, Yihang Li, Yutian Si, Liyan Xu, Xinyi Liu, Dihua Li, Yu Liu 0003	A social sensing approach for everyday urban problem-handling with the 12345-complaint hotline data.	Comput. Environ. Urban Syst.	2022	DBLP DOI BibTeX RDF
20	Sheila Maulida Intani, Bahrul Ilmi Nasution, Muhamad Erza Aminanto, Yudhistira Nugraha, Nurhayati Muchtar, Juan Intan Kanggrawan	Automating Public Complaint Classification Through JakLapor Channel: A Case Study of Jakarta, Indonesia.	ISC2	2022	DBLP DOI BibTeX RDF
20	Liping Zhang, Kefeng Yu, Yingmao Hu, Ying Wu	Research on Complaint Operation Management System Based on digital Transformation.	ICISS	2022	DBLP DOI BibTeX RDF
20	Linsheng Liu, Daniel S. Roche, Austin Theriault, Arkady Yerukhimovich	Fighting Fake News in Encrypted Messaging with the Fuzzy Anonymous Complaint Tally System (FACTS).	NDSS	2022	DBLP BibTeX RDF
20	Jackie Ayoub, Zifei Wang, Meitang Li, Huizhong Guo, Rini Sherony, Shan Bao, Feng Zhou 0003	Cause-and-Effect Analysis of ADAS: A Comparison Study between Literature Review and Complaint Data.	UI	2022	DBLP DOI BibTeX RDF
20	Lampros Flokas, Weiyuan Wu, Yejia Liu, Jiannan Wang 0001, Nakul Verma, Eugene Wu 0002	Complaint-Driven Training Data Debugging at Interactive Speeds.	SIGMOD Conference	2022	DBLP DOI BibTeX RDF
20	Apoorva Singh, Soumyodeep Dey, Anamitra Singha, Sriparna Saha 0001	Sentiment and Emotion-Aware Multi-Modal Complaint Identification.	AAAI	2022	DBLP DOI BibTeX RDF
20	Christoph Hennebold, Xiaodong Mei 0004, Ortwin Mailahn, Marco F. Huber, Oliver Mannuß	Cooperation of Human and Active Learning based AI for Fast and Precise Complaint Management.	SMC	2022	DBLP DOI BibTeX RDF
20	Pranav Kishore, Stuthi Shetty, Bysani Sathwik, Nandhini Selvam, Vaibhav Jain, Pradeep G. Kini	Financial Feasibility of Opaque Envelopes in ECBC Complaint Energy Efficient Indian Commercial Buildings: An Approach for Maximising the Internal Rate of Return.	FEMIB	2022	DBLP DOI BibTeX RDF
20	Apoorva Singh, Arousha Nazir, Sriparna Saha 0001	Adversarial Multi-task Model for Emotion, Sentiment, and Sarcasm Aided Complaint Detection.	ECIR (1)	2022	DBLP DOI BibTeX RDF
20	Feng Chen, Yunjiao Zhang, Yanhua Xu 0005	Identification of Complaint Microblogs based on Multimodal and Bi-layer Fusion Framework.	MLNLP	2022	DBLP DOI BibTeX RDF
20	Anne Fota, Katja Wagner, Tobias Roeding, Hanna Schramm-Klein	"Help! I Have a Problem" - Differences between a Humanlike and Robot-like Chatbot Avatar in Complaint Management.	HICSS	2022	DBLP BibTeX RDF
20	Rym Kalai, Wafa Neji, Narjes Ben Rajeb	A Distributed Multi-key Generation Protocol with a New Complaint Management Strategy.	EMCIS	2022	DBLP DOI BibTeX RDF
20	Philip Hake, Jana-Rebecca Rehse, Peter Fettke	Toward Automated Support of Complaint Handling Processes: An Application in the Medical Technology Industry.	J. Data Semant.	2021	DBLP DOI BibTeX RDF
20	Yong Sun, Min Ji, Fengxiang Jin, Huimeng Wang	Public Responses to Air Pollution in Shandong Province Using the Online Complaint Data.	ISPRS Int. J. Geo Inf.	2021	DBLP DOI BibTeX RDF
20	Henrique Lopes Cardoso, Tomás Freitas Osório, Luís Vilar Barbosa, Gil Rocha, Luís Paulo Reis, João Pedro Machado, Ana Maria Oliveira	Robust Complaint Processing in Portuguese.	Inf.	2021	DBLP DOI BibTeX RDF
20	Nhung Thi-Hong Nguyen, Phuong Ha-Dieu Phan, Luan Thanh Nguyen, Kiet Van Nguyen, Ngan Luu-Thuy Nguyen	Vietnamese Open-domain Complaint Detection in E-Commerce Websites.	CoRR	2021	DBLP BibTeX RDF
20	Linsheng Liu, Daniel S. Roche, Austin Theriault, Arkady Yerukhimovich	Fighting Fake News in Encrypted Messaging with the Fuzzy Anonymous Complaint Tally System (FACTS).	CoRR	2021	DBLP BibTeX RDF
20	Tong Liu, Siyuan Wang, Jingchao Fu, Lei Chen, Zhongyu Wei, Yaqi Liu, Heng Ye, Liaosa Xu, Weiqiang Wan, Xuanjing Huang 0001	Fine-Grained Element Identification in Complaint Text of Internet Fraud.	CoRR	2021	DBLP BibTeX RDF
20	Linsheng Liu, Daniel S. Roche, Austin Theriault, Arkady Yerukhimovich	Fighting Fake News in Encrypted Messaging with the Fuzzy Anonymous Complaint Tally System (FACTS).	IACR Cryptol. ePrint Arch.	2021	DBLP BibTeX RDF
20	Brian G. Booth, Jan Sijbers, Noël L. W. Keijsers	Outlier Detection for Foot Complaint Diagnosis: Modeling Confounding Factors Using Metric Learning.	IEEE Intell. Syst.	2021	DBLP DOI BibTeX RDF
20	Tong Liu, Siyuan Wang, Jingchao Fu, Lei Chen, Zhongyu Wei, Yaqi Liu, Heng Ye, Liaosa Xu, Weiqiang Wang, Xuanjing Huang 0001	Fine-Grained Element Identification in Complaint Text of Internet Fraud.	CIKM	2021	DBLP DOI BibTeX RDF
20	Charlotte Peale, Saba Eskandarian, Dan Boneh	Secure Complaint-Enabled Source-Tracking for Encrypted Messaging.	CCS	2021	DBLP DOI BibTeX RDF
20	Nhung Thi-Hong Nguyen, Phuong Phan-Dieu Ha, Luan Thanh Nguyen, Kiet Van Nguyen, Ngan Luu-Thuy Nguyen	Vietnamese Complaint Detection on E-Commerce Websites.	SoMeT	2021	DBLP DOI BibTeX RDF
20	Kohei Yamaguchi, Tsunenori Mine	Estimation of Precedence Relations to Deal with Regional Complaint Reports.	ICA	2021	DBLP DOI BibTeX RDF
20	Apoorva Singh, Tanmay Sen, Sriparna Saha 0001, Mohammed Hasanuzzaman	Federated Multi-task Learning for Complaint Identification from Social Media Data.	HT	2021	DBLP DOI BibTeX RDF
20	Ahmet Tugrul Bayrak, Bekir Berker Türker, Eray Yildiz, Eyüp Erkan Özbek	Complaint Detection and Classification of Customer Reviews.	SIU	2021	DBLP DOI BibTeX RDF
20	Apoorva Singh, Sriparna Saha 0001	Are You Really Complaining? A Multi-task Framework for Complaint Identification, Emotion, and Sentiment Classification.	ICDAR (2)	2021	DBLP DOI BibTeX RDF
20	Shuangshuang Guo, Linlin Tang, Xiaoyan Guo, Zheng Huang	Power Customer Complaint Prediction Model Based on Time Series Analysis.	Rev. d'Intelligence Artif.	2020	DBLP DOI BibTeX RDF
20	V. D. Viellieber, Matthias Aßenmacher	Pre-trained language models as knowledge bases for Automotive Complaint Analysis.	CoRR	2020	DBLP BibTeX RDF
20	Budhaditya Saha, Sanal Lisboa, Shameek Ghosh	Understanding patient complaint characteristics using contextual clinical BERT embeddings.	CoRR	2020	DBLP BibTeX RDF
20	Mali Jin, Nikolaos Aletras	Complaint Identification in Social Media with Transformer Networks.	CoRR	2020	DBLP BibTeX RDF
20	Lin Zhu, Juan Zhao 0009, Yiting Wang, Juanlan Feng, Chao Deng, Zhenning Huang, Hui Li	Smart Prediction of the Complaint Hotspot Problem in Mobile Network.	CoRR	2020	DBLP BibTeX RDF
20	Weiyuan Wu, Lampros Flokas, Eugene Wu 0002, Jiannan Wang 0001	Complaint-driven Training Data Debugging for Query 2.0.	CoRR	2020	DBLP BibTeX RDF
20	Gyanesh Anand, Akash Kumar Gautam, Puneet Mathur, Debanjan Mahata, Rajiv Ratn Shah, Ramit Sawhney	An Iterative Approach for Identifying Complaint Based Tweets in Social Media Platforms.	CoRR	2020	DBLP BibTeX RDF
20	Zipei Li, Qianqian Huang, Chengqi Yi, Huiying Li, Mingjun Guo, Jiandong Wang	Blackmailer or Consumer? A Character-level CNN Approach for Identifying Malicious Complaint Behaviors.	ICNC	2020	DBLP DOI BibTeX RDF
20	Budhaditya Saha, Sanal Lisboa, Shameek Ghosh	Understanding patient complaint characteristics using contextual clinical BERT embeddings.	EMBC	2020	DBLP DOI BibTeX RDF
20	Weiyuan Wu, Lampros Flokas, Eugene Wu 0002, Jiannan Wang 0001	Complaint-driven Training Data Debugging for Query 2.0.	SIGMOD Conference	2020	DBLP DOI BibTeX RDF
20	Jarunee Duangsuwan, Pawint Saeku, Somsri Jarupadung	Enhancing aspects of Thai chief complaint classification Performance.	ICCAE	2020	DBLP DOI BibTeX RDF
20	Gyanesh Anand, Akash Kumar Gautam, Puneet Mathur, Debanjan Mahata, Rajiv Ratn Shah, Ramit Sawhney	An Iterative Approach for Identifying Complaint Based Tweets in Social Media Platforms (Student Abstract).	AAAI	2020	DBLP DOI BibTeX RDF
20	Novarun Deb, Mandira Roy, Nabendu Chaki, Agostino Cortesi	Generation of Safety and Liveness Complaint Automata from Goal Model Specifications.	EDCC	2020	DBLP DOI BibTeX RDF