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Venues (Conferences, Journals, ...)
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GrowBag graphs for keyword ? (Num. hits/coverage)
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The graphs summarize 10 occurrences of 10 keywords
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Results
Found 1 publication records. Showing 1 according to the selection in the facets
Hits ?▲ |
Authors |
Title |
Venue |
Year |
Link |
Author keywords |
48 | Michael Buckley, Ram Chillarege |
Discovering relationships between service and customer satisfaction. |
ICSM |
1995 |
DBLP DOI BibTeX RDF |
computer facilities, service delivery management, service data, effective management, software quality improvement efforts, reduced costs, IBM operating system, service measures, defective fixes, problem number, defect number, days-to-solution, software maintenance, software development, software quality, correlation, operating systems (computers), return on investment, empirical analysis, customer satisfaction, software management, investment |
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