Search results for "SIGUCCS"

Hits ?▲	Authors	Title	Venue	Year	Link	Author keywords
1	Teresa W. Lockard, Jennifer S. Whiting	Dressing up, dressing down: where is your career headed?	SIGUCCS	2006	DBLP DOI BibTeX RDF	business attire, business dress, professional development, career
1	Jason Snyder, Meredith Field	We got the message: creating an instant messenger service point.	SIGUCCS	2006	DBLP DOI BibTeX RDF	communication, help desk, staffing, consulting, instant messenger
1	Carol Jarom, Anita Schwartz	"WinSun": deploying the Windows desktop on a Sun Ray.	SIGUCCS	2006	DBLP DOI BibTeX RDF	skinny clients, sun rays, terminal services, windows desktop, thin clients
1	Naomi Fujimura, Masahiro Doi	Collecting students' degree of comprehension with mobile phones.	SIGUCCS	2006	DBLP DOI BibTeX RDF	mobile phone, students, faculty development, classroom
1	Greg Hanek, Anita Schwartz, Kathy Fletcher	IT in the ETD puzzle: making the pieces fit.	SIGUCCS	2006	DBLP DOI BibTeX RDF	electronic dissertation, thesis, training, support, change management, PDF, dissertation
1	Michelle Eccles	Moving beyond the boundaries: student, staff and faculty technology education.	SIGUCCS	2006	DBLP DOI BibTeX RDF	learning, education, training, workshops, tutorials
1	Betsy Black, E. Axel Larsson	Beyond simple e-mail: upgrading an entire campus to enterprise e-mail and calendaring with groupwise.	SIGUCCS	2006	DBLP DOI BibTeX RDF	groupwise, migration, email, calendaring, Novell, IMAP
1	Patricia Wyatt, Kim Todd, Tabatha Verbick	Oh, my aching laptop: expanding the boundaries of campus computing ergonomics.	SIGUCCS	2006	DBLP DOI BibTeX RDF	CTD, classroom computing, classroom design, computer ergonomics, computer lab design, computer setup, cumulative trauma disorder, ergonomics education, repetitive strain injuries, workplace injuries, workstation design, ergonomics, workplace, notebook computers, RSI
1	Serge Linckels, Carole Dording, Christoph Meinel	Better results in mathematics lessons with a virtual personal teacher.	SIGUCCS	2006	DBLP DOI BibTeX RDF	autonomous and exploratory learning, multimedia knowledge base, school results
1	Rita Pavolka	Enhancing training & documentation by eliminating artificial boundaries.	SIGUCCS	2006	DBLP DOI BibTeX RDF	Sakai, collaboration and learning environment, education, training, open source, documentation, support, workshop, course management system
1	Steven J. Timmins	Communicating using the desktop background.	SIGUCCS	2006	DBLP DOI BibTeX RDF	active desktop, screen saver, communication, flash, news
1	Joshua Hartranft, Veronica Longenecker	SafetyNET -- designing and implementing a technology support program for students.	SIGUCCS	2006	DBLP DOI BibTeX RDF	Cisco clean access, security, help desk, spyware, viruses, support tools, call tracking, student support
1	Keith B. Erekson, Stephen G. Lewis	Because we have better things to do: automating common support tasks.	SIGUCCS	2006	DBLP DOI BibTeX RDF	windows server 2003, imaging, automation, utilities, scripts, web-based, active directory, ghost, windows XP
1	Cherry Keahey Owen, Doug Hale, Ilhyun Lee, Haesun K. Lee	The UTPB computer science research lab: running on student power.	SIGUCCS	2006	DBLP DOI BibTeX RDF	academic system setup and maintenance, lab management
1	Tim Leamy, Rob Smith, Allan Chen	BITS based imaging process.	SIGUCCS	2006	DBLP DOI BibTeX RDF	imaging, windows, software management, ghost
1	Carrie Schulz	Bringing down the boundaries: creating an environment that brings out the much needed internal motivation of support personnel.	SIGUCCS	2006	DBLP DOI BibTeX RDF	personnel management, personnel motivation, staff motivation and team building, support personnel, professional development
1	Sian Shumway, Jon A. Crumpler, Christopher A. Washington, Vivian Chang	Hiring, training and tetaining: managing student employee turnover.	SIGUCCS	2006	DBLP DOI BibTeX RDF	evaluations, training, retention, student staff, hiring
1	Michael Curtin, Nathan Carpenter, Chris Ritzo	Adding fun and games to training programs.	SIGUCCS	2006	DBLP DOI BibTeX RDF	game theory, training, student consultants, team-building, learning methods
1	Melissa E. Rycroft	No one needs it, (until they need it) implementing a new desktop backup solution.	SIGUCCS	2006	DBLP DOI BibTeX RDF	commvault galaxy, desktop backup, automation, data security
1	Jeni McIntosh-Elkins, Karen McRitchie	Exploring the training wilderness.	SIGUCCS	2006	DBLP DOI BibTeX RDF	active training, training design, student staff
1	Michael D. Ciocco, Neil Toporski, Kenur Talsania	Retake control of your classroom technology.	SIGUCCS	2006	DBLP DOI BibTeX RDF	education, technology, classroom
1	Hidekatsu Koike, Kiyoshi Akama, Hiko Morita, Katsunori Miura	Using an automatic marking system for programming courses.	SIGUCCS	2006	DBLP DOI BibTeX RDF	large-scale class, educational technology, e-learning system, grading, automatic marking
1	Trevor M. Murphy, Sharron Macklin	Specialized computer labs: care and feeding.	SIGUCCS	2006	DBLP DOI BibTeX RDF	music technology, GIS, geographic information systems, computer labs
1	Stacey Morales, Toni Sparks	Creating synergy to make I.T. happen.	SIGUCCS	2006	DBLP DOI BibTeX RDF	organization, teamwork, best practices, synergy
1	Naomi Fujimura, Zen-ichi Hirayama, Tatsuya Oka, Masato Komori	Implementation and experience with the terminal registration system with web interface.	SIGUCCS	2006	DBLP DOI BibTeX RDF	static IP address, terminal registration, networking, personal computing, web-based, system configuration, DHCP
1	Ron Nichols, Larry Larraga	Using video podcasts to enhance consulting.	SIGUCCS	2006	DBLP DOI BibTeX RDF	video, podcasts, consulting
1	Michelle Bautista, Bryan Lee	A recharge model for end user computing support: yes! people pay us to fix their computers.	SIGUCCS	2006	DBLP DOI BibTeX RDF	recharge model, faculty, desktop, staff, computer support, funding, subscription
1	Jon Rickman, Merlin Miller, Tabatha Verbick, Kim Todd	Notebook universities do not have to be expensive.	SIGUCCS	2006	DBLP DOI BibTeX RDF	computer mandate, cost of ownership, electronic campus, laptop university, notebook university, tablet computers, technology fees, wireless university, mobile computing, notebook computers
1	Tammy Browning, Kristina A. Cunningham	Expanding technology access.	SIGUCCS	2006	DBLP DOI BibTeX RDF	laptops, renting
1	Leslie Hitch, Beth-Anne Sullivan	Higher ed 101 - teaching techies higher ed culture.	SIGUCCS	2006	DBLP DOI BibTeX RDF	IT training, higher education history, shared governance, tenure, students, professional development, organizational structure
1	Allan Chen	Network based storage: getting students to actually use it.	SIGUCCS	2006	DBLP DOI BibTeX RDF	implementation, transparency, network storage, seamlessness
1	Laurie Fox, Shawn M. Plummer	Opening the lines of communications with open source software.	SIGUCCS	2006	DBLP DOI BibTeX RDF	RT, SUNY Geneseo, ticket management, communication, open source, help desk, best practical
1	Karen McDowell	Now that we are all so well-educated about spyware, can we put the bad guys out of business?	SIGUCCS	2006	DBLP DOI BibTeX RDF	antispyware, greyware, malware, spyware, bots, adware
1	Mark R. Ritschard	Thin clients: the key to our success.	SIGUCCS	2006	DBLP DOI BibTeX RDF	operating systems, thin clients, session mobility
1	Raymond Gable	VOIP in a university call center.	SIGUCCS	2006	DBLP DOI BibTeX RDF	ACD, IP contact center, agent dashboard, frontrange solutions, help center, service, VOIP, help desk, call center
1	Elizabeth Rugg, Wendy Pearle	ePortfolio: expanding the educational vision (our educational saga).	SIGUCCS	2006	DBLP DOI BibTeX RDF	portfolio, multimedia, web, ePortfolio
1	Louis Kelly, Sandra Johnson	Providing support to the expanding university.	SIGUCCS	2006	DBLP DOI BibTeX RDF	faculty training, missions, planning, support, digital divide, goals
1	Gerald Bailey, Jamie Piperberg, Bud Hiller	Bridging the student support gap.	SIGUCCS	2006	DBLP DOI BibTeX RDF	laptop program, support model, tech desk, techdesk, software, imaging, hardware, student support
1	Lynnell Lacy, Laurie A. Sutch	Working collaboratively in the big ten and beyond.	SIGUCCS	2006	DBLP DOI BibTeX RDF	human networking, collaborating, training, partnering
1	Helen Malin	Evaluating student employee performance.	SIGUCCS	2006	DBLP DOI BibTeX RDF	computer consultants, full-disclosure, performance record, real-time, standards, training, transformation, statistics, digital, customer service, professional development, mentoring, evaluation system, cumulative
1	Cynthia A. Murnan	Expanding communication mechanisms: they're not just e-mailing anymore.	SIGUCCS	2006	DBLP DOI BibTeX RDF	facebook©, gmail™, livejournal™, myspace®, skype™, internet, communication, social networking, web, wiki, PDAs, blog, spam, text-messaging, instant messaging (IM)
1	Christopher E. Howe	Rollins college laptop repair services.	SIGUCCS	2006	DBLP DOI BibTeX RDF	laptop programs, procedure development, user support
1	Lorna Olsen	Being there: a "teach them to fish..." approach to training and support using WebExTM, videoconferencing, and the telephone.	SIGUCCS	2006	DBLP DOI BibTeX RDF	blended solutions, just-in-time training, online meeting applications, remote support, remote support tools, remote training, web conferencing, training, videoconferencing, user support
1	Mark R. Ritschard	Cultivating an awesome IT staff.	SIGUCCS	2006	DBLP DOI BibTeX RDF	performance reviews, retention, hiring, employees
1	Keelan Cleary, Melissa E. Rycroft	Putting out the fire before it starts: proactive technology support.	SIGUCCS	2006	DBLP DOI BibTeX RDF	client communication, remote detection, backup, prevention
1	Geoffrey Sperl	Taming the help desk.	SIGUCCS	2006	DBLP DOI BibTeX RDF	training, management, planning, help desk, leadership, professional development
1	Paul Brown, Kenneth Janz	Facilitating innovative faculty projects: an information technology perspective.	SIGUCCS	2006	DBLP DOI BibTeX RDF	visualization, robotics, management, programming, research, support, web design, faculty, grants
1	Todd Fogle, Keelan Cleary	The easy way to move windows profiles and data.	SIGUCCS	2006	DBLP DOI BibTeX RDF	computer replacement, desktop deployment, data migration
1	Kevin J. Bailey	Just fix it: IT support for students.	SIGUCCS	2006	DBLP DOI BibTeX RDF	student computing, windows, kiosk, active directory, student workers
1	Martin Wolske, Beth Larkee, Kathy Lyons, Kelly Bridgewater	Lessons learned from the library: building partnerships between campus and departmental IT support.	SIGUCCS	2006	DBLP DOI BibTeX RDF	collaboration, partnership
1	Michael Blanco, Kay White	Reactive to proactive support: a corn dance.	SIGUCCS	2006	DBLP DOI BibTeX RDF	cross-training, support desk, work-study, security, performance, project management, malware, virus, staffing
1	Cherry Keahey Owen, Dustin Piper	Using remote installation services for windows to streamline installations in the UTPB computer science research lab.	SIGUCCS	2006	DBLP DOI BibTeX RDF	remote installation, windows, RIS
1	Sarah S. Mansell	Digi get it: student technology training.	SIGUCCS	2006	DBLP DOI BibTeX RDF	data back up, legal downloading, student technology programs, technology videos, virus awareness, computing security, technology training
1	Alan Bilansky	What trainers can learn from consulting.	SIGUCCS	2006	DBLP DOI BibTeX RDF	training, instructional design, consulting, staff development, faculty support
1	Alex Nagorski, Gordana Brouilette, Carol Rhodes (eds.)	Proceedings of the 34th Annual ACM SIGUCCS Conference on User Services 2006, Edmonton, Alberta, Canada, November 5-8, 2006	SIGUCCS	2006	DBLP DOI BibTeX RDF
1	Teresa K. Pearson	Tapping an unlimited resource: the young, talented and creative minds of student workers.	SIGUCCS	2006	DBLP DOI BibTeX RDF	campus housing, campus residents, network consultants, application development, network connectivity, student employees
1	Kenneth Janz, Emily Gruenert	Creating a positive first impression of information technology support at the start of school.	SIGUCCS	2006	DBLP DOI BibTeX RDF	communications assessment, start of school, technology planning, collaboration, communications, documentation, marketing, technology training, communication strategies, support services, technology needs assessment
1	Pat Washburn	Extreme makeover: lab edition.	SIGUCCS	2006	DBLP DOI BibTeX RDF	lab design, lab layout, design, projection, layout, lab
1	Karen McRitchie	Student leadership teams: does the benefit outweigh their egos?	SIGUCCS	2006	DBLP DOI BibTeX RDF	student leadership, student staff management
1	Nicole M. Sattler	Computer lab reservations: improving how to manage multiple reservation life cycles.	SIGUCCS	2006	DBLP DOI BibTeX RDF	computer facilities, managing lab rentals, computer labs, reservations
1	Greg Deveau	Training the campus: a look at Acadia University computer support training.	SIGUCCS	2006	DBLP DOI BibTeX RDF	productivity software, training, certification, technology training
1	Kristina A. Cunningham, Tammy Browning	Outside the boundaries of printing: not just your 8.5 x 11 standard sheet anymore.	SIGUCCS	2006	DBLP DOI BibTeX RDF	PHAROS, faculty: printing, print quotas, students: printing, printing, management systems
1	Sean P. Phalen	Residential installations for network access on Rollins College campus.	SIGUCCS	2006	DBLP DOI BibTeX RDF	Rollins College, networking, installations, ResNet
1	Jennifer S. Whiting	Moving IT beyond IT.	SIGUCCS	2006	DBLP DOI BibTeX RDF	career advancement, management, technology
1	Alison Cruess	Architecting change from the inside out.	SIGUCCS	2006	DBLP DOI BibTeX RDF	employee morale, communication, priorities, customer service, leadership, continuous improvement, hiring, climate
1	Scott Delaney, Stacey Morales	Leveraging our campus IT in the wake of the storm.	SIGUCCS	2006	DBLP DOI BibTeX RDF	procedural flexibility, crisis management, disaster recovery
1	John V. Samuel, Kevin J. Wilhite	Increasing resources in times of budgetary constraints.	SIGUCCS	2006	DBLP DOI BibTeX RDF	pooling resources, distribution, software, mathematical computing, statistical computing
1	William P. Murphy III	EMS: a homegrown identity management system.	SIGUCCS	2006	DBLP DOI BibTeX RDF	HR, peoplesoft, username, web, email, identity, website, web-based, PHP, inventory, MySQL, human resources, ID, employee
1	Mo Nishiyama, Leslie J. McNeil, Holly E. Wyatt	The matrix and beyond: expanding proactive resources for customers.	SIGUCCS	2006	DBLP DOI BibTeX RDF	role-based matrix, workflow improvement, communication, knowledge management, portals, customer service, electronic documentation
1	Joseph Hughes	Compared to operation overlord, deploying and supporting laptops should be easy.	SIGUCCS	2006	DBLP DOI BibTeX RDF	purchasing laptops, supporting laptops, laptops
1	Cherry Keahey Owen	QUICK scheduler a time-saving tool for scheduling class sections.	SIGUCCS	2005	DBLP DOI BibTeX RDF	class scheduling, registration tool, student software development, software maintenance
1	Stephen G. Lewis, Sara K. Rodgers	Universal imaging: revolutionizing desktop support.	SIGUCCS	2005	DBLP DOI BibTeX RDF	imaging, deployment, spyware, viruses, drivers, ghost, desktop support
1	Rita Pavolka, Veronica Mount, Amy Neymeyr, Carol Rhodes	From waterfall to rapid prototyping: supporting enterprise-wide adoption of the oncourse collaboration and learning (CL) environment at Indiana University.	SIGUCCS	2005	DBLP DOI BibTeX RDF	collaboration and learning environments (CLE), course management system (CMS), flash videos, waterfall development, training, documentation, rapid prototyping, migration, adoption, change management, change, agile approaches
1	Takashi Yamanoue, Michio Nakanishi, Atsushi Nakamura, Izumi Fuse, Ikuya Murata, Shozo Fukada, Takahiro Tagawa, Tatsumi Takeo, Shigeto Okabe, Tsuneo Yamada	Digital video clips covering computer ethics in higher education.	SIGUCCS	2005	DBLP DOI BibTeX RDF	education material, legal, computer ethics, computer literacy
1	Alan Hebert, Allan Chen	A new collaborative software package: TeamSpace at Stanford University.	SIGUCCS	2005	DBLP DOI BibTeX RDF	Stanford University, Stanford University Libraries, TeamSpace, TeamSpot, collaboration, computing, team
1	Kathryn Fletcher	Storm stories: surviving an upgrade to WebCT Vista.	SIGUCCS	2005	DBLP DOI BibTeX RDF	SCT banner integration, WebCT Vista, WebCT migration, project planning, software upgrade
1	David P. Lytle, Veronica Resendez, Robert August	Security in the residential network.	SIGUCCS	2005	DBLP DOI BibTeX RDF	residence hall, security, network, policy, vulnerability, virus, enforcement, resNet
1	M. Scott Walters	NUBB: a network usage-based billing system.	SIGUCCS	2005	DBLP DOI BibTeX RDF	billing model, usage-based billing, bandwidth, data service
1	Cynthia A. Murnan, Kelly Wainwright, Chris Jones (eds.)	Proceedings of the 33rd Annual ACM SIGUCCS Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005	SIGUCCS	2005	DBLP DOI BibTeX RDF
1	Dave Nevin, Mary A. Brock, Christian J. Sinnett	New customers, new challenges, new structure: realigning support to survive massive growth.	SIGUCCS	2005	DBLP DOI BibTeX RDF	decentralization/centralization, help desk, desktop support
1	David J. Blezard	Looking outwards: extending services to departmental labs.	SIGUCCS	2005	DBLP DOI BibTeX RDF	department computer labs, management, maintenance, support, cost model, setup
1	Donna M. Patterson, Lanie Steinwart	Classroom technology: assisting faculty in finding weapons of mass instruction.	SIGUCCS	2005	DBLP DOI BibTeX RDF	classroom technology
1	Scott E. Hanselman, David Przybyla	Printing in today's academic labs: not exactly what Gutenberg had in mind.	SIGUCCS	2005	DBLP DOI BibTeX RDF	print accounting, print manager plus, print quotas, print server, printing costs, Macintosh OS X
1	Karen McRitchie	Navigating the great learning barrier reef: active training ideas to make learning fun!	SIGUCCS	2005	DBLP DOI BibTeX RDF	active training, training design, student staff
1	Doug L. Simpson	Content for one: developing a personal content management system.	SIGUCCS	2005	DBLP DOI BibTeX RDF	documentation, scripting, calendars, content management systems, CMS
1	Rick Neal	No parking!: (and other library technology quandaries).	SIGUCCS	2005	DBLP DOI BibTeX RDF	usage statistics, notification, parking
1	Ben Salzberg, Trevor M. Murphy	LaTeX: when word fails you.	SIGUCCS	2005	DBLP DOI BibTeX RDF	word processing, LaTeX, typesetting, TeX
1	Janice G. El-Bayoumi	Leveraging student owned laptops on campus: I can't connect to the network. can you help me?	SIGUCCS	2005	DBLP DOI BibTeX RDF	security, support, help desk, customer service, laptops
1	Christine Arteaga, Terri Lucas	So many labs: so little time.	SIGUCCS	2005	DBLP DOI BibTeX RDF	multimedia, computer, support, user, students, faculty, labs, student employees
1	Owen G. McGrath	Gauging adoptability: a case study of e-portfolio template development.	SIGUCCS	2005	DBLP DOI BibTeX RDF	web-based surveys, usability evaluation, technology acceptance model
1	Jerry Ringel, Andrea L. Mox, Jason Musselman	Desktop management: reeling in the great white whale.	SIGUCCS	2005	DBLP DOI BibTeX RDF	LANDesk, SUS, centralized management, windows, active directory, desktop support, desktop computing
1	Thomas Bohlke, Amy Magno	"All in one" is the way to go...building a XP professional hardware independent image.	SIGUCCS	2005	DBLP DOI BibTeX RDF	sysprep, imaging, ghost
1	Carol Jarom, Beth Miller	Students: heal thyself.	SIGUCCS	2005	DBLP DOI BibTeX RDF	student targeted documentation, web based training
1	Mike Yohe, Rick AmRhein	I.T.'s not your parents' library: no box required.	SIGUCCS	2005	DBLP DOI BibTeX RDF	FISH!, culture change, collaboration, information technology, library, customer service, customer satisfaction, personal learning environment, synergy, scholarship
1	Cara Lane, Karalee Woody, Greg Yamashiro	Mapping the changing technological landscape: The university of Washington's 2005 faculty and student surveys on educational technology.	SIGUCCS	2005	DBLP DOI BibTeX RDF	faculty perceptions, institutional assessment, student perceptions, access, wireless, surveys, classrooms, technology use
1	Karalee Woody, Brandon Koeller, Damien Koemans	Advanced technologies studios.	SIGUCCS	2005	DBLP DOI BibTeX RDF	collaboration, innovation
1	Kim Todd, Tabatha Verbick	Baiting the hook: catching and keeping quality student employees through professional development and non-numeric incentives.	SIGUCCS	2005	DBLP DOI BibTeX RDF	employee recruitment, employee retention, employee training, professional development, empowerment, job satisfaction, student employees
1	Stephen Wassef, Rodrigo Reis, Dragan Lazin	ResNet management: Wayne State University's experience supporting cisco clean access agent.	SIGUCCS	2005	DBLP DOI BibTeX RDF	LDAP ID used for network authentication, MAS*H - a great TV series used to name our PC clinics (MASH), WSU accessID, cisco clean access agent (CCAA), digital millennium copyright act (DMCA), dynamic host configuration protocol (DHCP), lightweight directory access protocol (LDAP), motion picture association of America (MPAA), recording industry association of America (RIAA)
1	Vivian Pair, Debby Boyle	Internal and external communication and collaboration: building a strong help desk environment.	SIGUCCS	2005	DBLP DOI BibTeX RDF	operational level agreements, collaboration, help desk, partnership
1	Kim Todd, Lori Mardis, Patricia Wyatt	We've come a long way, baby!: but where women and technology are concerned, have we really?	SIGUCCS	2005	DBLP DOI BibTeX RDF	education reform, gender bias, gender stereotypes, gender studies, technology careers, computing history, women

Publications at "SIGUCCS"( http://dblp.L3S.de/Venues/SIGUCCS )