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Venues (Conferences, Journals, ...)
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GrowBag graphs for keyword ? (Num. hits/coverage)
Group by:
The graphs summarize 5839 occurrences of 2635 keywords
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Results
Found 12637 publication records. Showing 12637 according to the selection in the facets
Hits ?▲ |
Authors |
Title |
Venue |
Year |
Link |
Author keywords |
16 | Ja-Shen Chen, Hooi Ng |
An Exploratory Study Of The Effects Of Information And Communication Technology On Customer Relationship Management And Customer Lock-In. |
PACIS |
2004 |
DBLP BibTeX RDF |
|
16 | Stephanie Magin, René Algesheimer, Frank Huber, Andreas Herrmann |
The Impact of Brand Personality and Customer Satisfaction on Customer's Loyalty: Theoretical Approach and Findings of a Causal Analytical Study in the Sector of Internet Service Providers. |
Electron. Mark. |
2003 |
DBLP DOI BibTeX RDF |
|
16 | Henning Gebert, Malte Geib, Lutz M. Kolbe, Walter Brenner |
Knowledge-enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1]. |
J. Knowl. Manag. |
2003 |
DBLP DOI BibTeX RDF |
|
16 | Kristin R. Eschenfelder |
The customer is always right, but whose customer is more important?: Conflict and Web site classification schemes. |
Inf. Technol. People |
2003 |
DBLP DOI BibTeX RDF |
|
16 | Valeria Minghetti |
Building Customer Value in the Hospitality Industry: Towards the Definition of a Customer-Centric Information System. |
J. Inf. Technol. Tour. |
2003 |
DBLP DOI BibTeX RDF |
|
16 | J. P. Shim 0001, Yong B. Shin, Linda Nottingham |
Retailer Web Site Influence On Customer Shopping: Exploratory Study on Key Factors of Customer Satisfaction. |
J. Assoc. Inf. Syst. |
2002 |
DBLP DOI BibTeX RDF |
|
16 | Valeria Minghetti, Paolo Di Lucia Coletti |
Hotel IT Innovation: Creating Customer Value through a Customer Information System. |
ENTER |
2002 |
DBLP DOI BibTeX RDF |
|
16 | Christian Scheer, Peter Loos |
Concepts Of Customer Orientation - Internet Business Model For Customer-driven Output. |
ECIS |
2002 |
DBLP BibTeX RDF |
|
16 | Hee-Woong Kim, Gil-Hyung Lee, Shan Ling Pan |
Exploring the Critical Success Factors for Customer Relationship Management and Electronic Customer Relationship Management Systems. |
ICIS |
2002 |
DBLP BibTeX RDF |
|
16 | Martin Nelke |
Customer Relationship Management: A Combined Approach by Customer Segmentation and Database Marketing. |
Advances in Computational Intelligence and Learning |
2002 |
DBLP BibTeX RDF |
|
16 | Annakarin Nyberg, Ola Henfridsson |
Going for the Online Customer - An Interpretive Case Study of Internetworked Customer Reach in Online Entertainment. |
ECIS |
2001 |
DBLP BibTeX RDF |
|
16 | Annakarin Nyberg, Ola Henfridsson |
Learning About the Online Customer - An interpretive case study of building digital customer relations in online entertainment. |
I3E |
2001 |
DBLP DOI BibTeX RDF |
|
16 | Gerard King |
Causal Loop Diagramming of the Relationships among Customer Satisfaction, Customer Retention, and Profitability. |
ICSTM |
2000 |
DBLP BibTeX RDF |
|
16 | Bert Barabas, Mark Van Gulik |
Customer context server application enabling customer-focused e-commerce. |
OOPSLA Addendum |
2000 |
DBLP DOI BibTeX RDF |
|
16 | Satya P. Chattopadhyay |
Customer Oriented Enterprise Information Management: A Customer Relationship Life Cycle Approach. |
ICEIS |
1999 |
DBLP BibTeX RDF |
|
16 | Jim Blight |
Customer privacy versus customer service. |
Inf. Secur. Tech. Rep. |
1997 |
DBLP DOI BibTeX RDF |
|
16 | Yasushi Fujimoto |
Design of a Large-scale Customer Information Database: Reconstruction of Integrated Customer Information System at Kansai Electric Power Co., Inc. |
DASFAA |
1991 |
DBLP BibTeX RDF |
|
16 | Robert A. Karasek |
Making Customer-Oriented Variety Feasible for CIM: Customer-Oriented Product Design Software. |
HCI (1) |
1987 |
DBLP BibTeX RDF |
|
16 | Linda Downing, Ellen M. Jacobson, Doug Chambers |
The ABC's of customer support academic and business aspects of customer support: a perspective on marketing our services. |
SIGUCCS |
1985 |
DBLP DOI BibTeX RDF |
|
16 | Thomas Piton, Julien Blanchard 0001, Henri Briand, Fabrice Guillet |
Domain driven data mining to improve promotional campaign ROI and select marketing channels. |
CIKM |
2009 |
DBLP DOI BibTeX RDF |
actionable knowledge discovery, domain-driven data mining, customer relationship management |
16 | Francesco Sole, Daniela Carlucci, Giovanni Schiuma |
Assessing the Value Dimensions for Customers in Knowledge Intensive Business Services. |
WSKS (2) |
2009 |
DBLP DOI BibTeX RDF |
KIBS, service value, case example, model, customer |
16 | Andrew H. Lyons |
Developing a service catalog for higher education information technology services. |
SIGUCCS |
2009 |
DBLP DOI BibTeX RDF |
information technology web site, service catalog, service level agreement, organization, customer service |
16 | Jonathan Dixon, Ryan Christopher Tucker |
We use technology, but do we use technology?: using existing technologies to communicate, collaborate, and provide support. |
SIGUCCS |
2009 |
DBLP DOI BibTeX RDF |
web conferencing, collaboration, communication, support, customer service, chat, twitter, facebook |
16 | Alberto Jiménez Rozo |
Supply of accounting and financial information entities in charge of control surveillance: a proposal for the streamlining of procedures. |
ICEGOV |
2009 |
DBLP DOI BibTeX RDF |
customer-server, enterprise resources and software planning (ERP), government to business (G2B), internet data center (IDC), partnerships management and directors, remote surveillance/intervention, confidentiality, software as a service (SaaS), internal control |
16 | Chang Ouk Kim, Ick-Hyun Kwon, Jun-Geol Baek |
Asynchronous action-reward learning for nonstationary serial supply chain inventory control. |
Appl. Intell. |
2008 |
DBLP DOI BibTeX RDF |
Action reward learning, Asynchronous performance measure update, Situation reactive inventory control, Two-stage serial supply chain, Nonstationary customer demand, Machine learning |
16 | Justin Harbor |
The world at your doorstep: cultural lessons from Texas A&M University at Qatar. |
SIGUCCS |
2008 |
DBLP DOI BibTeX RDF |
verbal skills, communication, culture, diversity, customer service |
16 | Lihong Wei, Lingshan Kong |
Take the Challenge of IP Evolution and OAM Solution. |
APNOMS |
2008 |
DBLP DOI BibTeX RDF |
soft switch, customer experience support, network management, IP Network, Service support |
16 | Bram Klievink, Marijn Janssen |
Stage models for creating joined-up government: from local to nation-wide integration. |
DG.O |
2008 |
DBLP BibTeX RDF |
customer-oriented service provisioning, joined-up government, stage models, integration, coordination, orchestration |
16 | J. B. Rainsberger |
Ask for Examples. |
IEEE Softw. |
2007 |
DBLP DOI BibTeX RDF |
misunderstanding, collaboration, communication, test, specification, customer, user, example |
16 | Haruhito Matsunami |
Service Science: Applications of Observation to Real World Business. |
HCI (7) |
2007 |
DBLP DOI BibTeX RDF |
observation, customer satisfaction, service science, human behavior |
16 | Ron Hofer, Dirk Zimmermann, Melanie Jekal |
Alignment of Product Portfolio Definition and User Centered Design Activities. |
HCI (1) |
2007 |
DBLP DOI BibTeX RDF |
Business Requirements, Customer Requirements, Product Definition, Product Portfolio Management, User Centered Design, Marketing, Usability Engineering, User Requirements |
16 | Chang K. Cho, Cheol Lee, Myung Hwan Yun |
User Centered Design Approach Applying CPV in Mobile Service Design. |
HCI (11) |
2007 |
DBLP DOI BibTeX RDF |
new service design, customer perceived value (CPV), user centered design, mobile service |
16 | Takumi Kaneko, Yuichiro Nakamura, Michiko Anse, Tsutomu Tabe, Yumiko Taguchi |
A Method for Generating Plans for Retail Store Improvements Using Text Mining and Conjoint Analysis. |
HCI (9) |
2007 |
DBLP DOI BibTeX RDF |
Customer-satisfaction measurement, Definition Method, Store-improvement plan, Text Mining, Conjoint Analysis |
16 | Jiaming Zhan, Han Tong Loh, Ying Liu 0004, Aixin Sun |
Automatic Text Summarization in Engineering Information Management. |
ICADL |
2007 |
DBLP DOI BibTeX RDF |
Automatic Text Summarization, Engineering Information Manage-ment, Online Customer Reviews |
16 | Jan Ahrens, Michal Ann Strahilevitz |
Can Companies Initiate Positive Word of Mouth? A Field Experiment Examining the Effects of Incentive Magnitude and Equity, and eReferral Mechanisms. |
PERSUASIVE |
2007 |
DBLP DOI BibTeX RDF |
WOM, Electronic Referrals, eReferrals, Customer Acquisition, Consumer Marketing, Viral Marketing, B2C, Internet Marketing, Word of Mouth, Word-of-Mouth, Referrals, Online Marketing |
16 | Mark Brodie, Jennifer Lai, Jonathan Lenchner, William Luken, Kavitha Ranganathan, Jung-Mu Tang, Maja Vukovic |
Support Services: Persuading Employees and Customers to Do what Is in the Community's Best Interest. |
PERSUASIVE |
2007 |
DBLP DOI BibTeX RDF |
prisoner’s dilemma, collaboration, knowledge sharing, system administration, customer support |
16 | Matthew J. Conlon |
Overhaul your helpdesk ticketing system. |
SIGUCCS |
2007 |
DBLP DOI BibTeX RDF |
request, ticketing system, web-based software, work request, tracking, knowledge base, helpdesk, incident, customer support, problem, desktop support, ticket, issue, service desk |
16 | Albert DeSimone |
Communications planning: defining levels and phases of information distribution. |
SIGUCCS |
2007 |
DBLP DOI BibTeX RDF |
information distribution, communications, planning, marketing, customer value |
16 | Yanni Yuan, Bai Wang 0001, Lei Zhang 0049, Jianlin Wu |
SOA-Based Telecom Product Management System Framework. |
CONFENIS (2) |
2007 |
DBLP DOI BibTeX RDF |
Product data management systems, Business information integration, Business intelligence (BI), Service-oriented architecture (SOA), Metadata, Customer relationship management (CRM) |
16 | Panagiotis Sfetsos, Lefteris Angelis, Ioannis Stamelos |
Investigating the extreme programming system-An empirical study. |
Empir. Softw. Eng. |
2006 |
DBLP DOI BibTeX RDF |
Extreme programming system, Cause-effect model, Feedback model, Developer perception, Manager perception, Stepwise discriminant analysis, Planning game, Simple design, Common code ownership, On-site customer, Short release cycles, 40-hour-week, Empirical study, Refactoring, Test-driven development, Metaphor, Agile methods, Pair programming, Coding standards, Continuous integration |
16 | Edmund Freeman, Gabor Melli |
Championing of an LTV model at LTC. |
SIGKDD Explor. |
2006 |
DBLP DOI BibTeX RDF |
successful data mining, data mining, organizational change, customer lifetime value |
16 | Jung-Fung Chen |
Service Quality Design Via Fuzzy Approach. |
ICICIC (2) |
2006 |
DBLP DOI BibTeX RDF |
fuzzy optimization model, linear programming, customer satisfaction |
16 | Helen Malin |
Evaluating student employee performance. |
SIGUCCS |
2006 |
DBLP DOI BibTeX RDF |
computer consultants, full-disclosure, performance record, real-time, standards, training, transformation, statistics, digital, customer service, professional development, mentoring, evaluation system, cumulative |
16 | Alison Cruess |
Architecting change from the inside out. |
SIGUCCS |
2006 |
DBLP DOI BibTeX RDF |
employee morale, communication, priorities, customer service, leadership, continuous improvement, hiring, climate |
16 | Mahdi Seify |
New Method for Risk Management in CRM Security Management. |
ITNG |
2006 |
DBLP DOI BibTeX RDF |
Information Security Management System (ISMS), Data management, Risk Management, Customer Relationship Management (CRM) |
16 | Taro Kamioka, Kazuhiko Yahata |
Emergence of service-added model in B2C for small-sized companies. |
ICEC |
2006 |
DBLP DOI BibTeX RDF |
B2C management, customer relations, intermediary model, service-added model, small-sized companies, B2C |
16 | C. N. Verdouw, Adrie J. M. Beulens, D. Bouwmeester, J. H. Trienekens |
Modelling Demand-driven Chain Networks using Multiple CODPs. |
APMS |
2006 |
DBLP DOI BibTeX RDF |
Customer Order Decoupling Point (CODP), Demand-driven chain networks, Dairy Paper type Research paper, Case study |
16 | Ingrid Tofte, Karl Johan Sæth, Kristin Jansson |
A case study of Vinmonopolet.no: faceted search and navigation for e-commerce. |
NordiCHI |
2006 |
DBLP DOI BibTeX RDF |
conversion metrics, customer centred design process, faceted search and navigation, e-commerce, return on investment |
16 | David W. Marlow |
Blending system and human text in a technical communication genre. |
SIGDOC |
2006 |
DBLP DOI BibTeX RDF |
customer relationship management system, user experience, information design, technical communication, genre analysis |
16 | Amy Law, Raylene Charron |
Effects of agile practices on social factors. |
ACM SIGSOFT Softw. Eng. Notes |
2005 |
DBLP DOI BibTeX RDF |
customer collaboration, motivation, knowledge sharing, social factors, agile practices |
16 | Suzanne Garcia |
How Standards Enable Adoption of Project Management Practice. |
IEEE Softw. |
2005 |
DBLP DOI BibTeX RDF |
customer-supplier relationships, standards, project management, process improvement, communities of practice, technology adoption |
16 | Martina Ceschi, Alberto Sillitti, Giancarlo Succi, Stefano De Panfilis |
Project Management in Plan-Based and Agile Companies. |
IEEE Softw. |
2005 |
DBLP DOI BibTeX RDF |
project management, agile methods, customer management |
16 | Saulius Minkevicius, Genadijus Kulvietis |
Reliability in Computer Networks. |
System Modelling and Optimization |
2005 |
DBLP DOI BibTeX RDF |
mathematical models of technical systems, open queueing network, the probability limit theorem, virtual waiting time of a customer, queueing theory, heavy traffic, reliability theory |
16 | G. Narendra Kumar, P. Venkataram, V. S. N. Kumar |
Admission Control for the Customers over the Vendor's VPN. |
I3E |
2005 |
DBLP DOI BibTeX RDF |
prioritized requests, customer behavior transition diagram, genetic algorithm, Quality of service, e-commerce, call admission control, virtual private network |
16 | Karen Holtzblatt, Joerg Beringer, Lisa Baker |
Rapid user centered design techniques: challenges and solutions. |
CHI Extended Abstracts |
2005 |
DBLP DOI BibTeX RDF |
customer-centered design, user-centered design |
16 | Lifang Peng, Ying Chen |
Research on objective orientation of e-government system. |
ICEC |
2005 |
DBLP DOI BibTeX RDF |
system objective, E-government, customer relationship management (CRM) |
16 | Jay Vleeschhouwer, Warren East, Michael J. Fister, Aart J. de Geus, Walden C. Rhines, Jackson Hu, Rick Cassidy |
Differentiate and deliver: leveraging your partners. |
DAC |
2005 |
DBLP DOI BibTeX RDF |
EDS, semiconductor fabrication, supplier-customer relationships, intellectual property, processors |
16 | Jian Tang 0001, Ada Wai-Chee Fu, Jari Veijalainen |
Supporting Dispute Handling in E-Commerce Transactions, a Framework and Related Methodologies. |
Electron. Commer. Res. |
2004 |
DBLP DOI BibTeX RDF |
merchant, protocol, E-commerce, transaction, customer, atomicity, arbiter, dispute |
16 | Enzo Colombo, Chiara Francalanci |
Selecting CRM packages based on architectural, functional, and cost requirements: Empirical validation of a hierarchical ranking model. |
Requir. Eng. |
2004 |
DBLP DOI BibTeX RDF |
Analytical hierarchy process (AHP), Customer relationship management (CRM), Software selection, Software cost |
16 | Dieter Baum, Vladimir V. Kalashnikov |
Spatial No-Waiting Stations with Moving Customers. |
Queueing Syst. Theory Appl. |
2004 |
DBLP DOI BibTeX RDF |
spatial Markovian arrival processes (SMAPs), customer motion, SMAP/G/-, SMAP/G/c/0- and spatial Cox/G/-stations with group arrivals, mobile communication network analysis |
16 | Shahra Meshkaty, Jack W. Pope |
Managing faculty support: expectations and change in the classroom. |
SIGUCCS |
2004 |
DBLP DOI BibTeX RDF |
customer relations management, shared management, distance learning, systems management, distributed learning, webCT |
16 | Mona Marathe, Hemalatha Diwakar |
A Protocol for "Combination-Web-Shopping". |
CEC |
2004 |
DBLP DOI BibTeX RDF |
Multiple Businesses to Single Customer, Web-Shopping, Message-Based Centralized Workflow System, Atomicity in E-Commerce, E-Commerce |
16 | Carla Fredrick |
Extreme Programming: Growing a Team Horizontally. |
XP/Agile Universe |
2003 |
DBLP DOI BibTeX RDF |
hard fast rules, horizontal, Junit tests, shunted tests, persistence requirements, customer team, requirements, refactoring, extreme programming, XP, developers, vertical, stories, velocity, lurk |
16 | Olivier Corre, Idir Fodil, Vladimir Ksinant, Guy Pujolle |
An Architecture for Access Network Management with Policies (AN-PBM. |
MMNS |
2003 |
DBLP DOI BibTeX RDF |
QoS, Architecture, Policy, Network Management, Customer, Service Provider |
16 | Kristina A. Cunningham, Tammy Hohlt |
Transitioning to unstaffed computing sites. |
SIGUCCS |
2003 |
DBLP DOI BibTeX RDF |
budget issues, cost factors, customer service expectations, site usage reports, staffing levels, unstaffed sites |
16 | Karen McRitchie |
Technical outreach: if the mountain won't come to Mohammed... |
SIGUCCS |
2003 |
DBLP DOI BibTeX RDF |
training, documentation, customer service, outreach |
16 | Cynthia A. Murnan |
Deep in the heart of client services: it's not just about hardware and software. |
SIGUCCS |
2003 |
DBLP DOI BibTeX RDF |
Footprints®, Myers-Briggs Type Indicator®, client services, manager, customer service, budget, client, user services |
16 | Lea H. Snyder |
Expanding help desk services: the benefits of student S.O.S. |
SIGUCCS |
2003 |
DBLP DOI BibTeX RDF |
on-site assistance, performance, measurement, management, accountability, help desk, customer service, student staff, student consultants |
16 | J. Michael Yohe |
Repairing a bad reputation: it takes more than good works. |
SIGUCCS |
2002 |
DBLP DOI BibTeX RDF |
reputation, image, customer service, improvement, public relations |
16 | Teresa Fernandez, Sean Stockburger |
Full-time staff boldly go where no part-time student has gone before. |
SIGUCCS |
2002 |
DBLP DOI BibTeX RDF |
full-time staff, staffing models, help desk, customer service |
16 | Clay Spinuzzi |
Documentation, participatory citizenship, and the web: the potential of open systems. |
SIGDOC |
2002 |
DBLP DOI BibTeX RDF |
open systems, customer relationship management |
16 | Sung Ho Ha, Sang-Chan Park |
Matching Buyers and Suppliers: An Intelligent Dynamic-Exchange Model. |
IEEE Intell. Syst. |
2001 |
DBLP DOI BibTeX RDF |
dynamic exchange, supplier relationship management, data mining, electronic commerce, customer relationship management, business-to-business |
16 | Hiroshi Yajima, Tadashi Tanaka, Yoji Taniguchi |
An Agent-Based Network Consultation System Using Cooperation between a Sales Organization and Multi-Agents. |
HICSS |
2001 |
DBLP DOI BibTeX RDF |
customer information service, agent, Synchronous communication, consultation system |
16 | Bill Pitterman |
Telcordia Technologies: The Journey to High Maturity. |
IEEE Softw. |
2000 |
DBLP DOI BibTeX RDF |
culture, CMM, customer satisfaction |
16 | Josef Fink, Alfred Kobsa |
A Review and Analysis of Commercial User Modeling Servers for Personalization on the World Wide Web. |
User Model. User Adapt. Interact. |
2000 |
DBLP DOI BibTeX RDF |
one-to-one marketing, deployment requirements, commercial user modeling, company profiles, user modeling servers, personalization, electronic commerce, customer relationship management, product reviews |
16 | Garimella Uma, Tolety Siva Perraju |
Services on the Net: An Agent Based Approach. |
DEXA Workshops |
2000 |
DBLP DOI BibTeX RDF |
personalized customer service, communication languages, adaptive negotiation protocols, customized financial service, conference management workflow, market-oriented approach, social reasoning model, contract net approach, quality of service, Internet, Internet, negotiation, businesses, vocabulary, service providers, agent-based approach, task sharing |
16 | Virginia Dignum |
Towards a People-Oriented Knowledge Management Environment. |
DEXA Workshops |
2000 |
DBLP DOI BibTeX RDF |
people-oriented knowledge management environment, intelligent knowledge management environments, knowledge users, knowledge creators, knowledge sources, personalised dynamic interface, cross sell support pilot, Achmea Customer Care Centre, communication, virtual environment, intelligent agents, data warehouses, agent community, user needs, personal assistant, virtual collaboration |
16 | Adrian M. Colyer |
From research to reward: challenges in technology transfer. |
ICSE |
2000 |
DBLP DOI BibTeX RDF |
engagement model, research exploitation, risk management, technology transfer, customer management |
16 | Isabel Gallego, Jaime Delgado, José J. Acebrón |
Distributed Models for Brokerage on Electronic Commerce. |
Trends in Distributed Systems for Electronic Commerce |
1998 |
DBLP DOI BibTeX RDF |
Electronic Brokerage, Supplier and Distributed Models, Electronic Commerce, Customer |
16 | Wolfgang L. Zagler, Paul Panek, Christian Flachberger |
Technical assistance for severely motor- and multiple impaired children. |
CBMS |
1997 |
DBLP DOI BibTeX RDF |
multiple impaired children, motor disabled children, multiple disabled children, augmentative communication systems, customer-tailored user interfaces, self effectiveness, optimal support, training process, changing user needs, multi purpose technical aid, innovative technical assistance system, practical application, environmental control, handicapped aids |
16 | Chung-Horng Lung |
Empirical experiences in analyzing software architecture sensitivity. |
COMPSAC |
1997 |
DBLP DOI BibTeX RDF |
software architecture sensitivity analysis, key customer value changes, future requirements, software architecture re-engineering, software architecture comparison, empirical studies, sensitivity analysis, system evolution, architectural views, SEAL |
16 | Paul Grünbacher |
A software assessment process for small software enterprises. |
EUROMICRO |
1997 |
DBLP DOI BibTeX RDF |
software assessment process, small software enterprises, quality software products, customer expectations, market success, mature development process, ISO 15504 standard, Software Process Improvement Capability Determination, external consultants, structured interviews, software process improvement, BOOTSTRAP, Capability Maturity Model, SPICE, software houses, self-evaluation |
16 | Max Blair, Steven R. LeClair, Jeffrey V. Zweber, Adel Chemaly |
MultiDisciplinary Design for Uninhabited Air Vehicles. |
WETICE |
1997 |
DBLP DOI BibTeX RDF |
unmanned air vehicles, uninhabited air vehicles, process development, iterative specify-evaluate-revise approach, time-intensive approach, detailed design, geometric environment, performance analysis environment, materials processing evaluation environment, design-through-production efficiency, responsive product development cycles, interactive evaluation, combinatorial alternatives, performance envelopes, vehicle life, environmental constraints, components, product design, maintainability, conceptual design, product development, system reliability, lot size, process planning, multidisciplinary design, concurrent design, customer needs |
16 | R. E. M. Champion, Trevor T. Moores |
Exploiting an enterprise model during systems' requirements capture and analysis. |
ICRE |
1996 |
DBLP DOI BibTeX RDF |
system requirements capture, enterprise information, business process components, quantifiable goals, requirements statements, enterprise objectives, iterative construction, customer requirements, requirements engineering phase, formal specification, information systems, software development, consistency, business processes, systems analysis, business data processing, enterprise model, business objectives, software requirements specification, business environment |
16 | Mehmet Aksit |
Designing Software Architectures as Knowledge Specializations. |
COMPSAC |
1996 |
DBLP DOI BibTeX RDF |
knowledge specializations, customer problems, relevant objects, consistent system, composable building blocks, adaptable reusable software architectures, object-oriented programming, object-oriented programming, software reusability, object oriented methods, software architecture design |
16 | Satoshi Nishiyama, Chihiro Ono, Sadao Obana, Kenji Suzuki 0005 |
Distribution transparent MIB based on MSA (Management System Agent) model. |
ICPADS |
1996 |
DBLP DOI BibTeX RDF |
distribution transparent MIB, MSA, management system agent model, OSI management model, peer to peer communication process, managing application, managed AP, Management Information Base, schema transparency, management operation, customer network management system, X.25, distributed processing, open systems, management information systems, computer network management, location transparency |
16 | Glenn R. Lowry, G. William Morgan, Desmond G. Fitzgerald |
Organisational characteristics, cultural qualities and excellence in leading Australian-owned information technology firms. |
ISCNZ |
1996 |
DBLP DOI BibTeX RDF |
organisational characteristics, cultural qualities, Australian-owned information technology firms, field case studies, IT firms, growth projections, customer relations, organisational resources, cultural aspects, information systems, management, size, success factors, revenue, staff, DP industry, project teams, employee, business activities, organisational modelling, organisation culture |
16 | Michael Rohloff |
Reference model and object oriented approach for business process design and workflow management. |
ISCNZ |
1996 |
DBLP DOI BibTeX RDF |
organisational design, customer-supplier relationship, object oriented modeling technique, decision making, business process modeling, workflow management, reference model, information systems development, object oriented approach, corporate modelling, business process design, OMT |
16 | Elisabetta Di Nitto, Alfonso Fuggetta |
Product lines: what are the issues? |
ISPW |
1996 |
DBLP DOI BibTeX RDF |
software market, software development companies, software maintenance, software development, software components, software product lines, product design, DP industry, software product families, customer needs |
16 | P. C. Muller, R. de Poorter, J. De Jong, J. M. L. van Engelen |
Using the Internet as a communication infrastructure for lead user involvement in the new product development process. |
WETICE |
1996 |
DBLP DOI BibTeX RDF |
lead user involvement, new product development process, dynamic markets, product marketing, new market needs, user network, multimedia products, innovative users, Internet, Internet, case study, time-to-market, market research, communication infrastructure, customer needs |
16 | Harry M. Sneed |
Modelling the maintenance process at Zurich Life Insurance. |
ICSM |
1996 |
DBLP DOI BibTeX RDF |
insurance data processing, software maintenance process modelling, Zurich Life Insurance, ANSI/IEEE standard, P1219, Guide to Software Maintenance, costs, customer service, software standards |
16 | V. A. Ivnitskii |
Invariance of stationary probabilities of states for network of multiserver queues. |
Queueing Syst. Theory Appl. |
1995 |
DBLP DOI BibTeX RDF |
multiserver nodes, different sources of customers, preemptive priority of entering customer, functional form of distributions, Queueing network |
16 | Colin Potts |
Invented requirements and imagined customers: requirements engineering for off-the-shelf software. |
RE |
1995 |
DBLP DOI BibTeX RDF |
imagined customer, invented requirements, consulting communities, off-the-shelf application software, design scenarios, software engineering, requirements engineering, software developers, systems analysis, product development, DP industry, development systems |
16 | Paolo Briccarello, Guido Bruno, Eurico Ronco |
REBUS: an object-oriented simulator for business processes. |
Annual Simulation Symposium |
1995 |
DBLP DOI BibTeX RDF |
customer requests, object-oriented simulation environment, REBUS, Telcos organizations, modelling, object-oriented programming, digital simulation, competition, business data processing, systems re-engineering, telecommunication services, object-oriented simulator, business process re-engineering, telecom operators, business process simulation |
16 | Manish Malhotra, Malathi Veeraraghavan |
Performability-based quality of service metrics for communication services. |
ICCCN |
1995 |
DBLP DOI BibTeX RDF |
performability-based quality of service metrics, real-world service offerings, multiple vendor networks, service segment metrics, vendors negotiation, joint service offering, customer, telecommunication networks, service provider, telecommunication services, fault-tolerant computer systems, communication services, computer communication networks |
16 | Christopher Deephouse, Dennis R. Goldenson, Marc I. Kellner, Tridas Mukhopadhyay |
The effects of software processes on meeting targets and quality. |
HICSS (4) |
1995 |
DBLP DOI BibTeX RDF |
meeting targets, project size, project complexity, design inspections, senior practitioners, project outcomes, software engineering, project management, survey, software processes, productivity, reengineering, configuration management, configuration management, competition, software development management, systems re-engineering, project planning, requirements management, customer satisfaction, time to market, code inspections, product quality, defect tracking, cross-functional teams |
16 | Randolph G. Foldvik, David Meyer |
Moving towards ATM: LAN/WAN evolution and experimentation at the University of Oregon. |
LCN |
1995 |
DBLP DOI BibTeX RDF |
WAN evolution, LAN evolution, Oregon University, US WEST, technical ATM equipment trial, ATM services, ATM connectivity, high-end desktop workstations, high-end routers, customer-owned ATM switches, public ATM services, legacy LANs, ATM switched virtual circuits, ATM permanent virtual circuits, local networking capabilities, WAN experimentation, LAN experimentation, protocols, asynchronous transfer mode, ATM, local area networks, wide area networks, educational technology, telecommunication network routing, workstations, IP networking, LAN interconnection, educational computing, optical fibre LAN |
16 | Andreas Meier 0001, Rolf Dippold, Jacky Mercerat, Alex Muriset, Jean-Claude Untersinger, Robert Eckerlin, Flavio Ferrara |
Hierarchical to Relational Database Migration. |
IEEE Softw. |
1994 |
DBLP DOI BibTeX RDF |
database migration, hierarchical database, source-code conversion, Swiss Bank, IBM Data Propagator, MVS/ESA, batch data propagation, interactive data propagation, hierarchical IMS, relational DB2, reverse data propagation, forward data propagation, account database, customer database, account databases, computer centers, relational databases, relational database, database management systems, heterogeneous databases, IBM, data handling, bank data processing, data propagation, language interfaces, software solutions |
16 | Liming Liu, James G. C. Templeton |
Autocorrelations in infinite server batch arrival queues. |
Queueing Syst. Theory Appl. |
1993 |
DBLP DOI BibTeX RDF |
customer dependence, ample service, estimate, Autocorrelation, batch arrival |
14 | Zhenjie Zhang, Laks V. S. Lakshmanan, Anthony K. H. Tung |
On domination game analysis for microeconomic data mining. |
ACM Trans. Knowl. Discov. Data |
2009 |
DBLP DOI BibTeX RDF |
Domination game, data mining, game theory |
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