Search results for "e-CRM"

Hits ?▲	Authors	Title	Venue	Year	Link	Author keywords
11	Rogério Atem de Carvalho, Asterio Kiyoshi Tanaka	Special track on Enterprise Information Systems: editorial message.	SAC	2008	DBLP DOI BibTeX RDF
11	John McAuley, James D. Carswell	Knowledge Management for Disparate Etruscan Cultural Heritage.	ICDS	2008	DBLP DOI BibTeX RDF	Information and Knowledge Management, Ontology, Context, Narrative
11	Jayanta Basak, Sunil Goyal	Cross-Channel Customer Mapping.	ACIS-ICIS	2008	DBLP DOI BibTeX RDF	Data Mining, E-Commerce, Applications, Knowledge Discovery
11	Indrajit Bhattacharya, Shantanu Godbole, Sachindra Joshi	Structured entity identification and document categorization: two tasks with one joint model.	KDD	2008	DBLP DOI BibTeX RDF	entity identification, probabilistic generative model, document categorization
11	Bin Jiang 0009, Jian Pei, Xuemin Lin 0001, David W. Cheung, Jiawei Han 0001	Mining preferences from superior and inferior examples.	KDD	2008	DBLP DOI BibTeX RDF	inferior examples, superior examples, preferences, skyline
11	Terrence M. McLaren, James D. Myers, Jong Sung Lee, Nathan L. Tolbert, Shawn D. Hampton, Christopher M. Navarro	MAEviz: an earthquake risk assessment system.	GIS	2008	DBLP DOI BibTeX RDF	hazard management, simulation, modeling, GIS, risk assessment, earthquake
11	Nuno G. Lopes, Carlos J. Costa	ERP localization: exploratory study in translation: European and Brazilian Portuguese.	SIGDOC	2008	DBLP DOI BibTeX RDF	Brazilian, localization, interface, translation, ERP, English, Portuguese
11	Jilin Le, John C. S. Lui, Dah-Ming Chiu	DCAR: Distributed Coding-Aware Routing in Wireless Networks.	ICDCS	2008	DBLP DOI BibTeX RDF
11	Xiong Weiwen, Chen Liang, Zhang Zhiyong, Qiu Zhuqiang	RFM Value and Grey Relation Based Customer Segmentation Model in the Logistics Market Segmentation.	CSSE (5)	2008	DBLP DOI BibTeX RDF
11	Yun Chen, Chuan Fu, Hanhong Zhu	A Data Mining Approach to Customer Segment Based on Customer Value.	FSKD (4)	2008	DBLP DOI BibTeX RDF
11	Annett Hardt, Martin Schrepp	Making Business Software Usable for Handicapped Employees.	ICCHP	2008	DBLP DOI BibTeX RDF	Business Web Applications, Usability for disabled users, Accessibility, Efficiency
11	Vincent Lemaire 0001, Raphaël Féraud, Nicolas Voisine	Contact personalization using a score understanding method.	IJCNN	2008	DBLP DOI BibTeX RDF
11	Rupesh K. Gopal, Saroj K. Meher	Customer Churn Time Prediction in Mobile Telecommunication Industry Using Ordinal Regression.	PAKDD	2008	DBLP DOI BibTeX RDF
11	Shazia Wasim Sadiq, Xiaofang Zhou 0001, Ke Deng	Research and Practice in Data Quality.	APWeb	2008	DBLP DOI BibTeX RDF
11	Peng Huang, Jiajun Bu, Chun Chen 0001, Kangmiao Liu, Guang Qiu	Improve Web Image Retrieval by Refining Image Annotations.	AIRS	2008	DBLP DOI BibTeX RDF
11	Shantanu Godbole, Shourya Roy	Text to Intelligence: Building and Deploying a Text Mining Solution in the Services Industry for Customer Satisfaction Analysis.	IEEE SCC (2)	2008	DBLP DOI BibTeX RDF	Customer Satisfaction Analysis, Text Classification, Contact Center
11	Hong Joo Lee, Jong Woo Kim 0002, Sung Joo Park	Understanding collaborative filtering parameters for personalized recommendations in e-commerce.	Electron. Commer. Res.	2007	DBLP DOI BibTeX RDF	Personalization, e-Commerce, Collaborative filtering, Parameter selection
11	Wayne Jones, Al Gallo	A Process-Based Approach to Handling Risks.	IT Prof.	2007	DBLP DOI BibTeX RDF
11	Qiang Yang 0001, Jie Yin, Charles X. Ling, Rong Pan	Extracting Actionable Knowledge from Decision Trees.	IEEE Trans. Knowl. Data Eng.	2007	DBLP DOI BibTeX RDF	Phrases decision making, data mining, machine learning
11	Dennis Kundisch, Stefan Sackmann, Markus Ruch	Transferring Portfolio Selection Theory to Customer Portfolio Management - The Case of an e-Tailer.	FinanceCom	2007	DBLP DOI BibTeX RDF	Customer Portfolio Management, Portfolio Selection Theory, eCRM, integrated Risk-Return Management, E-Commerce, Risk Management
11	Sumeet Agarwal, Shantanu Godbole, Diwakar Punjani, Shourya Roy	How Much Noise Is Too Much: A Study in Automatic Text Classification.	ICDM	2007	DBLP DOI BibTeX RDF
11	Alison Babeu, David Bamman, Gregory R. Crane, Robert Kummer, Gabriel Weaver	Named Entity Identification and Cyberinfrastructure.	ECDL	2007	DBLP DOI BibTeX RDF
11	Amit Behal, Ying Chen 0001, Cheryl A. Kieliszewski, Ana Lelescu, Bin He 0001, Jie Cui 0002, Jeffrey T. Kreulen, James Rhodes, W. Scott Spangler	Business Insights Workbench - An Interactive Insights Discovery Solution.	HCI (9)	2007	DBLP DOI BibTeX RDF	Information Mining, Visualization, Human Interaction
11	Antonio Bella, César Ferri, José Hernández-Orallo, M. José Ramírez-Quintana	Joint Cutoff Probabilistic Estimation Using Simulation: A Mailing Campaign Application.	IDEAL	2007	DBLP DOI BibTeX RDF
11	Melissa Cefkin, Jakita Owensby Thomas, Jeanette Blomberg	The implications of enterprise-wide pipeline management tools for organizational relations and exchanges.	GROUP	2007	DBLP DOI BibTeX RDF	enterprise-wide technologies, organizational relations, sales operations, ethnography, business processes, work practices, information exchange
11	Yanbo J. Wang, Qin Xin 0001, Frans Coenen	A Novel Rule Ordering Approach in Classification Association Rule Mining.	MLDM	2007	DBLP DOI BibTeX RDF	Classification Association Rules, Classification Association Rule Mining, Rule Ordering, Data Mining
11	Jonathan Schug, Max Mintz, Christian J. Stoeckert Jr.	Data Integration and Pattern-Finding in Biological Sequence with TESS's Annotation Grammar and Extraction Language (AnGEL).	DILS	2007	DBLP DOI BibTeX RDF
11	Il Seok Ko, Sarvar R. Abdullaev	A Study on the Aspects of Successful Business Intelligence System Development.	International Conference on Computational Science (4)	2007	DBLP DOI BibTeX RDF	failure of BI, successful BI cases, business intelligence
11	Konstantinos N. Vavliakis, Andreas L. Symeonidis, Georgios T. Karagiannis, Pericles A. Mitkas	Eikonomia-An Integrated Semantically Aware Tool for Description and Retrieval of Byzantine Art Information.	ICTAI (2)	2007	DBLP DOI BibTeX RDF
11	Efstratios F. Georgopoulos, Sotiris M. Giannaropoulos	Solving Resource Management Optimization Problems in Contact Centers with Artificial Neural Networks.	ICTAI (2)	2007	DBLP DOI BibTeX RDF	debt collection, neural networks, resource management, recoveries, score, contact centers
11	Mary Tate, Beverley G. Hope	Delivering Online Service: The Role of ICT.	HICSS	2007	DBLP DOI BibTeX RDF
11	Jayshankar Sankarasetty, Kevin Mobley, Libby Foster, Tad Hammer, Terri Calderone	Software performance in the real world: personal lessons from the performance trauma team.	WOSP	2007	DBLP DOI BibTeX RDF	software performance management, project management, software performance engineering, performance testing, six sigma, ITIL
11	Michaela Denk	A Framework for Statistical Entity Identification in R.	GfKl	2007	DBLP DOI BibTeX RDF
11	Huoping Chen, Youssif B. Al-Nashif, Guangzhi Qu, Salim Hariri	Self-Configuration of Network Security.	EDOC	2007	DBLP DOI BibTeX RDF
11	Sujatha Kuppuraju, Kanchana Rao, Hitesh A. Bosamiya, Raghu Anantharangachar, Subhojit Mallik	Supporting Heterogeneous Applications with Service Oriented Architecture.	IEEE SCC	2007	DBLP DOI BibTeX RDF
11	Otto Anker Nielsen, Rasmus Dyhr Frederiksen	Optimisation of timetable-based, stochastic transit assignment models based on MSA.	Ann. Oper. Res.	2006	DBLP DOI BibTeX RDF	Transit assignment, Random coefficients, Error components, MSA, SUE, Overlapping routes, Schedules, Timetables, Route choice
11	Robert Kosara, Fabian Bendix, Helwig Hauser	Parallel Sets: Interactive Exploration and Visual Analysis of Categorical Data.	IEEE Trans. Vis. Comput. Graph.	2006	DBLP DOI BibTeX RDF	nominal data, interaction, Information visualization, categorical data, multivariate data
11	Yannis Sismanis, Berthold Reinwald, Hamid Pirahesh	Document-Centric OLAP in the Schema-Chaos World.	BIRTE	2006	DBLP DOI BibTeX RDF	Submission category Regular Paper
11	Guangli Nie, Lingling Zhang 0001, Xingsen Li, Yong Shi 0001	The Analysis on the Customers Churn of Charge Email Based on Data Mining Take One Internet Company for Example.	ICDM Workshops	2006	DBLP DOI BibTeX RDF
11	Jay B. Simha, S. S. Iyengar 0001	Fuzzy data mining for customer loyalty analysis.	ICIT	2006	DBLP DOI BibTeX RDF
11	Wenliang Huang, Jin Gou, Huifeng Wu	An ACO-based Approach to Improve C-means Clustering Algorithm.	CIMCA/IAWTIC	2006	DBLP DOI BibTeX RDF
11	Wolfgang Emmerich	Managing web service quality.	SEM	2006	DBLP DOI BibTeX RDF
11	Koudai Aman, Fukuya Ishino	Application of Text Mining into Auto Answering System and Improvement of Mining Performance.	I3E	2006	DBLP DOI BibTeX RDF
11	Meera Patel, Rüdiger Oehlmann	Discovering Chances for Organizational Training Strategies from Intra-group Relations.	KES (3)	2006	DBLP DOI BibTeX RDF
11	Jun Harada, Masao Fuketa, El-Sayed Atlam, Toru Sumitomo, Wataru Hiraishi, Jun-ichi Aoe	Estimation of FAQ Knowledge Bases by Introducing Measurements.	KES (2)	2006	DBLP DOI BibTeX RDF
11	Mieczyslaw A. Klopotek, Slawomir T. Wierzchon, Krzysztof Ciesielski, Michal Draminski, Dariusz Czerski	Map-Based Recommendation of Hyperlinked Document Collections.	EC-Web	2006	DBLP DOI BibTeX RDF
11	Linhai Qi, Suxia Ma, Keqin Liu	Research on Predictive Dialing System Based on Distributed Call Center.	SERA	2006	DBLP DOI BibTeX RDF
11	Thomas Baudel	From information visualization to direct manipulation: extending a generic visualization framework for the interactive editing of large datasets.	UIST	2006	DBLP DOI BibTeX RDF	database user interfaces, direct data editing, information visualization, direct manipulation
11	Roberto Navigli, Paola Velardi	Ontology Enrichment Through Automatic Semantic Annotation of On-Line Glossaries.	EKAW	2006	DBLP DOI BibTeX RDF
11	Christine Kiss, Andreas Scholz 0001, Martin Bichler	Evaluating Centrality Measures in Large Call Graphs.	CEC/EEE	2006	DBLP DOI BibTeX RDF
11	Sung Ho Ha, Sung Min Bae	Keeping Track of Customer Life Cycle to Build Customer Relationship.	ADMA	2006	DBLP DOI BibTeX RDF
11	Dimitrios A. Koutsomitropoulos, Dimitrios P. Meidanis, Anastasia N. Kandili, Theodore S. Papatheodorou	Establishing the Semantic Web Reasoning Infrastructure on Description Logic Inference Engines.	ICEIS (Selected Papers)	2006	DBLP DOI BibTeX RDF
11	Wil M. P. van der Aalst, Hajo A. Reijers, Minseok Song 0001	Discovering Social Networks from Event Logs.	Comput. Support. Cooperative Work.	2005	DBLP DOI BibTeX RDF	data mining, Petri nets, social network analysis, workflow management, business process management, process mining
11	Fabian Breg, Constantine D. Polychronopoulos	Computational network federations: a middleware architecture for network-based computing.	IEEE J. Sel. Areas Commun.	2005	DBLP DOI BibTeX RDF
11	Wei Yu, Dawn N. Jutla, Shyamala C. Sivakumar	A Churn-Strategy Alignment Model for Managers in Mobile Telecom.	CNSR	2005	DBLP DOI BibTeX RDF
11	Carlo Bellettini, Alessandro Marchetto 0001, Andrea Trentini	TestUml: user-metrics driven web applications testing.	SAC	2005	DBLP DOI BibTeX RDF	application design model, stop testing, UML, testing, reverse engineering, metrics, testing coverage, white-box testing
11	Giuliano Casale	Combining queueing networks and web usage mining techniques for web performance analysis.	SAC	2005	DBLP DOI BibTeX RDF	clustering, web usage mining, queueing networks, capacity planning, web performance
11	Eric John Pierson, Necito dela Cruz	Using Object Role Modeling for Effective In-House Decision Support Systems.	OTM Workshops	2005	DBLP DOI BibTeX RDF
11	Jai Ganesh, Sriram Anand	Web services, Enterprise Digital Dashboards and Shared Data Services: A Proposed Framework.	ECOWS	2005	DBLP DOI BibTeX RDF
11	Lian Yan, Michael Fassino, Patrick Baldasare	Enhancing the lift under budget constraints: an application in the mutual fund industry.	KDD	2005	DBLP DOI BibTeX RDF	lift curve, mutual fund redemption, pull rate, true positive rate, neural networks, ROC curve
11	Avi Wasser, Maya Lincoln, Reuven Karni	Accelerated Enterprise Process Modeling Through a Formalized Functional Typology.	Business Process Management	2005	DBLP DOI BibTeX RDF
11	Weicheng Kong, Shuifen Chen	The characteristics, problems and solutions of e-government in China.	ICEC	2005	DBLP DOI BibTeX RDF
11	Hai Wan, Lei Li 0022	E-business Software Architecture based on Temporal ECA Rules and Actions Conflicts Management.	ICEBE	2005	DBLP DOI BibTeX RDF	E-business software architecture, Temporal ECA, Meta-action, Conflicts management
11	Xiangdong Zhou, Lian Chen, Jianye Ye, Qi Zhang 0025, Baile Shi	Automatic Image Semantic Annotation Based on Image-Keyword Document Model.	CIVR	2005	DBLP DOI BibTeX RDF
11	Fabian Bendix, Robert Kosara, Helwig Hauser	Parallel Sets: Visual Analysis of Categorical Data.	INFOVIS	2005	DBLP DOI BibTeX RDF	meta information, interaction, categorical data
11	Kaviraju Ramanna Dyapur, Kiran Kumar Patnaik	Transaction Oriented Computing (Hive Computing) Using GRAM-Soft.	International Conference on Computational Science (3)	2005	DBLP DOI BibTeX RDF
11	Jung-Won Lee, Eunyoung Moon, Byoungju Choi	Data Cleansing for Service-Oriented Architecture.	EC-Web	2005	DBLP DOI BibTeX RDF
11	Hea-Sook Park, Eun-Kyung Jung, Doo-Kwon Baik	Client-Class based Admission Control Algorithm in Web Server Using Cluster Analysis.	SERA	2005	DBLP DOI BibTeX RDF
11	Slinger Jansen, Sjaak Brinkkemper, Gerco Ballintijn, Arco van Nieuwland	Integrated Development and Maintenance of Software Products to Support Efficient Updating of Customer Configurations: A Case Study in Mass Market ERP Software.	ICSM	2005	DBLP DOI BibTeX RDF	product software, software delivery, deployment, customer relationship management, software configuration management, product data management
11	Debjit Biswas, Babu Narayanan, Ramasubramanian Sundararajan	Metrics for Model Selection in Consumer Finance Problems.	Australian Conference on Artificial Intelligence	2005	DBLP DOI BibTeX RDF
11	Gustavo A. Santana Torrellas	A Framework for Multi-Agent System Engineering using Ontology Domain Modelling for Security Architecture Risk Assessment in E-Commerce Security Services.	NCA	2004	DBLP DOI BibTeX RDF
11	Carlo Bellettini, Alessandro Marchetto 0001, Andrea Trentini	WebUml: reverse engineering of web applications.	SAC	2004	DBLP DOI BibTeX RDF
11	Atsushi Kitazawa, Masayoshi Yoshimura	SemanticObjects and Biomedical Informatics.	BIBE	2004	DBLP DOI BibTeX RDF
11	Hea-Sook Park, Yan Ha, Soon-Mi Lee, Young-Whan Park, Doo-Kwon Baik	User-Class Based Service Acceptance Policy Using Cluster Analysis.	ICDCIT	2004	DBLP DOI BibTeX RDF
11	Zengyou He, Joshua Zhexue Huang, Xiaofei Xu, Shengchun Deng	Mining Class Outliers: Concepts, Algorithms and Applications.	WAIM	2004	DBLP DOI BibTeX RDF
11	Wil M. P. van der Aalst, Minseok Song 0001	Mining Social Networks: Uncovering Interaction Patterns in Business Processes.	Business Process Management	2004	DBLP DOI BibTeX RDF
11	Shilpa Sood, Rhonda Gilligan, Chris Chandler, Shelley Slack	Disneyworld.com redesign.	CHI Extended Abstracts	2004	DBLP DOI BibTeX RDF	content strategy, usability, e-commerce, interaction design, user-centered design, user interface design, user research, visual design, experience design, graphic design, product management
11	Tetsuro Kakeshita 0001, Kohei Arai, Mika Ohtsuki	A Personal Data Control Mechanism for Digital Society.	AINA (2)	2004	DBLP DOI BibTeX RDF
11	Kwang Woo Nam, Jai Ho Lee, Seong Ho Lee, Jun Wook Lee, Jong Hyun Park	Developing a Main Memory Moving Objects DBMS for High-Performance Location-Based Services.	APWeb	2004	DBLP DOI BibTeX RDF
11	Charles A. Shoniregun, Adebola Omoegun, Diepriye Brown-West, Oleksandr Logvynovskiy	Can eCRM and Trust Improve eC Customer Base?	CEC	2004	DBLP DOI BibTeX RDF
11	Lei Cao 0005, Minglu Li 0001, Henry Rong, Joshua Zhexue Huang	A Categorized-Registry Model for Grid Resource Publication and Discovery Using Software Agents.	PDCAT	2004	DBLP DOI BibTeX RDF	GRPD, Two-level Registry, Agent, Grid, P2P, VO, OGSA
11	Neelam Naikar, Alyson Saunders	Crossing the boundaries of safe operation: An approach for training technical skills in error management.	Cogn. Technol. Work.	2003	DBLP DOI BibTeX RDF	Error management, Training, Safety, Aviation, Cognitive work analysis
11	Rüdiger Buck-Emden, Jochen Böder	Integrierte Geschäftsanwendungen: Service-orientierte Architektur als zukunftsweisendes Modell.	Inform. Spektrum	2003	DBLP DOI BibTeX RDF
11	Qiang Yang 0001, Jie Yin, Charles X. Ling, Tielin Chen	Postprocessing Decision Trees to Extract Actionable Knowledge.	ICDM	2003	DBLP DOI BibTeX RDF
11	Junzo Kato, Morio Nagata, Shuichiro Yamamoto, Motoshi Saeki, Haruhiko Kaiya, Hisayuki Horai, Atsushi Ohnishi, Seiichi Komiya, Kenji Watahiki	PAORE: Package Oriented Requirements Elicitation.	APSEC	2003	DBLP DOI BibTeX RDF	Requirements Elicitation, Domain Knowledge, Software Packages
11	Sarah Spiekermann, Ian Dickinson, Oliver Günther 0001, Dave Reynolds	User Agents in E-commerce Environments: Industry vs. Consumer Perspectives on Data Exchange.	CAiSE	2003	DBLP DOI BibTeX RDF
11	Andrew J. Kornecki, Soheil Khajenoori, David P. Gluch, Nader Kameli	On a Partnership between Software Industry and Academia.	CSEE&T	2003	DBLP DOI BibTeX RDF
11	Audris Mockus	Analogy Based Prediction of Work Item Flow in Software Projects: a Case Study.	ISESE	2003	DBLP DOI BibTeX RDF	analogy based prediction, project schedule, software changes
11	Hans-Georg Kemper, Phil-Lip Lee	The Customer-Centric Data Warehouse - An Architectural Approach to Meet the Challenges of Customer Orientation.	HICSS	2003	DBLP DOI BibTeX RDF
11	Yang Xiang 0001, Wanlei Zhou 0001, Morshed U. Chowdhury	GHIRS: Integration of Hotel Management Systems by Web Services.	GCC (2)	2003	DBLP DOI BibTeX RDF
11	Josef Fink, Jürgen Koenemann, Stephan Noller, Ingo Schwab	Putting personalization into practice.	Commun. ACM	2002	DBLP DOI BibTeX RDF
11	Kiam Choo, Rajat Mukherjee, Rami Smair, Wei Zhang	The verity federated infrastructure.	CIKM	2002	DBLP DOI BibTeX RDF	multiple heterogeneous information sources, integration, framework, aggregation, infrastructure, federated
11	Simon Fong 0001, Serena Chan	Mining Online Users? Access Records for Web Business Intelligence.	ICDM	2002	DBLP DOI BibTeX RDF
11	Clay Spinuzzi	Documentation, participatory citizenship, and the web: the potential of open systems.	SIGDOC	2002	DBLP DOI BibTeX RDF	open systems, customer relationship management
11	Alea M. Fairchild	Knowledge Management Metrics via a Balanced Scorecard Methodology.	HICSS	2002	DBLP DOI BibTeX RDF	Knowledge Utilization, IS Investment, Management Issues
11	Oscar Marbán, Javier Segovia, Juan J. Cuadrado, César Montes	Mining the Client's Life Cycle Behaviour in the Web.	Rough Sets and Current Trends in Computing	2002	DBLP DOI BibTeX RDF
11	Chung-Yee Lee, Lei Lei	Multiple-Project Scheduling with Controllable Project Duration and Hard Resource Constraint: Some Solvable Cases.	Ann. Oper. Res.	2001	DBLP DOI BibTeX RDF	controllable duration, resource constraints, project scheduling
11	Thomas Puschmann, Rainer Alt	Enterprise Application Integration - The Case of the Robert Bosch Group.	HICSS	2001	DBLP DOI BibTeX RDF	The Robert Bosch Group, business bus, information systems, electronic commerce, standards, supply chain management, enterprise resource planning, enterprise application integration, reference architecture, integration architecture, application architecture, eBusiness
11	Willem-Jan van den Heuvel, Jos van Hillegersberg, Wilhelm Hasselbring, Kuldeep Kumar	Enterprise Application Integration - Minitrack Introduction.	HICSS	2001	DBLP DOI BibTeX RDF
11	Axel Spriestersbach, Hartmut Vogler, Falk Lehmann, Thomas Ziegert	Integrating context information into enterprise applications for the mobile workforce - a case study.	Workshop Mobile Commerce	2001	DBLP DOI BibTeX RDF	mobile computing, context awareness, location awareness, enterprise applications