Search results for "incident"

Hits ?▲	Authors	Title	Venue	Year	Link	Author keywords
138	Yong-Bin Kang, Arkady B. Zaslavsky, Shonali Krishnaswamy, Claudio Bartolini	A knowledge-rich similarity measure for improving IT incident resolution process.	SAC	2010	DBLP DOI BibTeX RDF	IT incident management, incident resolution process, knowledge-rich similarity measure, IT service management
97	D. K. Busse, B. Holland	Implementation of Critical Incident Reporting in a Neonatal Intensive Care Unit.	Cogn. Technol. Work.	2002	DBLP DOI BibTeX RDF	Critical incident reporting, Incident reporting form design, Neonatal intensive care, Patient safety
89	Richard L. Rollason-Reese	Incident handling: an orderly response to unexpected events.	SIGUCCS	2003	DBLP DOI BibTeX RDF	incident handling, response team, attack, recovery, emergency, incident response
88	Murlikrishna Viswanathan, Seung-Heon Lee, Young-Kyu Yang	Neuro-fuzzy Learning for Automated Incident Detection.	IEA/AIE	2006	DBLP DOI BibTeX RDF	Neuro-Fuzzy Learning, Automated Incident Detection, Intelligent Traveler Systems, Association Rule Mining
87	Meletis A. Belsis, Alkis Simitsis, Stefanos Gritzalis	Workflow Based Security Incident Management.	Panhellenic Conference on Informatics	2005	DBLP DOI BibTeX RDF
87	David C. Wilson, Joe Carthy, Karl Abbey, John Sheppard 0002, Ruichao Wang, John Dunnion, Anne Drummond	Textual CBR for Incident Report Retrieval.	ICCSA (1)	2003	DBLP DOI BibTeX RDF
80	Marko Jäntti	Lessons Learnt from the Improvement of Customer Support Processes: A Case Study on Incident Management.	PROFES	2009	DBLP DOI BibTeX RDF	incident, customer support, service desk
78	Shanai Ardi, Nahid Shahmehri	A Post-Mortem Incident Modeling Method.	ARES	2009	DBLP DOI BibTeX RDF
78	Rajeev Gupta, K. Hima Prasad, Mukesh K. Mohania	Information integration techniques to automate incident management.	NOMS	2008	DBLP DOI BibTeX RDF
72	Rui Chen 0002, Raj Sharman, H. Raghav Rao, Shambhu J. Upadhyaya	Design principles for critical incident response systems.	Inf. Syst. E Bus. Manag.	2007	DBLP DOI BibTeX RDF	Emergency response management, Single incident, Multiple incident, Design principle
63	Claudio Bartolini, Cesare Stefanelli, Mauro Tortonesi	SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process.	DSOM	2008	DBLP DOI BibTeX RDF	Business-driven IT management (BDIM), decision support, Information Technology Infrastructure Library (ITIL), IT service management, incident management
63	M. T. Crichton, Rhona Flin, P. McGeorge	Decision making by on-scene incident commanders in nuclear emergencies.	Cogn. Technol. Work.	2005	DBLP DOI BibTeX RDF	Incident command, Card-sorting tasks, Cognitive structures, Training, Decision making, Categorisation
55	Tongyu Zhu, Jifang Wang, Weifeng Lv	Outlier mining based Automatic Incident Detection on urban arterial road.	Mobility Conference	2009	DBLP DOI BibTeX RDF	Automatic Incident Detection, floating car data, urban arterial road, outlier mining
55	Himanshu Khurana, Jim Basney, Mehedi Bakht, D. Michael Freemon, Von Welch, Randy Butler	Palantir: a framework for collaborative incident response and investigation.	IDtrust	2009	DBLP DOI BibTeX RDF	multi-site collaboration, digital investigation, incident response
55	Sanjay Jain 0003, Charles R. McLean, Y. Tina Lee	Towards standards for integrated gaming and simulation for incident management.	SCSC	2007	DBLP BibTeX RDF	architecture, integration, standards, data exchange, incident management
55	Song Lin, Donald E. Brown	Criminal Incident Data Association Using the OLAP Technology.	ISI	2003	DBLP DOI BibTeX RDF	Criminal incident association, OLAP, outlier
54	Hiroharu Kawanaka, Yoshihiro Otani, Koji Yamamoto, Tsuyoshi Shinogi, Shinji Tsuruoka	Tendency discovery from incident report map generated by self organizing map and its development.	SMC	2007	DBLP DOI BibTeX RDF
54	Dipti Srinivasan, Vishal Sharma	A Reduced Multivariate Polynomial Based Neural Network Model Pattern Classifier for Freeway Incident Detection.	IJCNN	2007	DBLP DOI BibTeX RDF
54	Seung-Heon Lee, Jin-Woo Choi, Nam-Kwan Hong, Murlikrishna Viswanathan, Young-Kyu Yang	Development of Incident Detection Model Using Neuro-Fuzzy Algorithm.	ACIS-ICIS	2005	DBLP DOI BibTeX RDF
51	Basit Shafiq, Jaideep Vaidya, Vijay Atluri, Soon Ae Chun	UICDS compliant resource management system for emergency response.	DG.O	2010	DBLP BibTeX RDF	Unified Incident Command and Decision Support (UICDS), incident response ontology, workflow visualization, interoperability, resource discovery
50	Ao Feng, James Allan	Finding and linking incidents in news.	CIKM	2007	DBLP DOI BibTeX RDF	automatic news organization, incident threading, threading rules, simulated annealing, global optimization
50	Giovanni Vigna, Andrew Mitchel	Mnemosyne: Designing and Implementing Network Short-Term Memory.	ICECCS	2002	DBLP DOI BibTeX RDF	Incident Analysis, Intrusion Detection, Network Security, Network Forensics
49	Tomás Singliar, Milos Hauskrecht	Learning to Detect Adverse Traffic Events from Noisily Labeled Data.	PKDD	2007	DBLP DOI BibTeX RDF
47	Ao Feng, James Allan	Incident threading for news passages.	CIKM	2009	DBLP DOI BibTeX RDF	automatic news organization, incident threading, passage threading, information overload
47	Sunghan Lim, Hyunsuk Kim	Analysis of effect of highway ITS incident management system.	ICIS	2009	DBLP DOI BibTeX RDF	analysis of effect, incident management system, national highway ITS
47	Stefan Kovachev, Patrick Reichert, Hendrik Speck	Crimeblips: web based framework for crime incident analysis and visualization.	iiWAS	2008	DBLP DOI BibTeX RDF	Berlin, Polizei, University of Applied Sciences Kaiserlautern, crime statistics, crimeblips, incident patterns, kriminalstatistik, police department, data mining, clustering, visualization, visualizing, GIS, indexing, graphical user interface, map, mapping, analysis, filtering, hot spots, trends, law enforcement, web based services, linguistic processing
47	Marilyn Sue Bogner	The How and Why of Incident Investigation: Implications for Health Information Technology.	USAB	2007	DBLP DOI BibTeX RDF	Incident Investigation, Health Information Technology, Systems, Error, Behavior, User Support
47	Ola Svenson	Accident and Incident Analysis Based on the Accident Evolution and Barrier Function ( AEB) Model.	Cogn. Technol. Work.	2001	DBLP DOI BibTeX RDF	Incident analysis, Human factor, Accident analysis
47	David G. Hendry	Display-Based Problems in Spreadsheets: A Critical Incident and a Design Remedy.	VL	1995	DBLP DOI BibTeX RDF	display-based problems, design remedy, discretionary user, grid partitioning, arithmetic series, block function, progressional computation, tabular displays, cell referencing, usability, user interfaces, human factors, human factors, visual programming, visual programming, problem solving, functions, programming by demonstration, failure, spreadsheets, interaction style, expressive power, computer displays, spreadsheet programs, critical incident, series (mathematics), cognitive dimensions
46	Rajeev Gupta, K. Hima Prasad, Laura Z. Luan, Daniela Rosu 0001, Christopher Ward	Multi-dimensional Knowledge Integration for Efficient Incident Management in a Services Cloud.	IEEE SCC	2009	DBLP DOI BibTeX RDF
46	Xuhua Yang 0001, Qiu Guan, Wanliang Wang, Shengyong Chen	A Visual Automatic Incident Detection Method on Freeway Based on RBF and SOFM Neural Networks.	ISNN (3)	2005	DBLP DOI BibTeX RDF
46	Jihène Krichène, Mohamed Hamdi, Noureddine Boudriga	Collective computer incident response using cognitive maps.	SMC (1)	2004	DBLP DOI BibTeX RDF
46	Michael S. Yeung	Incident Wave Source for Finite-Difference Time-Domain Computation of Electromagnetic Scattering for Objects Embedded in Layered Dispersive Media.	J. Sci. Comput.	1999	DBLP DOI BibTeX RDF	finite-difference time-domain computation, dispersive media, Electromagnetic scattering
42	Finn Olav Sveen, Eliot H. Rich, Matthew Jager	Overcoming organizational challenges to secure knowledge management.	Inf. Syst. Frontiers	2007	DBLP DOI BibTeX RDF	Security, Simulation, Knowledge management, Organizations, System dynamics, Incident management
42	Ilkka Salo, Ola Svenson	Mental causal models of incidents communicated in licensee event reports in a process industry.	Cogn. Technol. Work.	2003	DBLP DOI BibTeX RDF	Nuclear power, Process industry, Risk analysis, Incident, Accident
38	Akshatha Pandith, Mark R. Lehto, Vincent G. Duffy	The Impact of Change in Software on Satisfaction: Evaluation Using Critical Incident Technique (CIT).	HCI (11)	2009	DBLP DOI BibTeX RDF	Critical Incident Technique, Change in software, Impact of change, Automation surprise, Information overload
38	João Caldeira, Fernando Brito e Abreu	Influential Factors on Incident Management: Lessons Learned from a Large Sample of Products in Operation.	PROFES	2008	DBLP DOI BibTeX RDF	Release and Deployment Management, Software development, Software Quality, Empirical Software Engineering, ITIL, Services Science, Incident Management, Problem Management
38	Claudio Bartolini	IT Incident Management as a Collaborative Process: A Visualization Tool Inspired to Social Networks.	CollaborateCom	2008	DBLP DOI BibTeX RDF	visualization, social networks, IT infrastructure library, IT service management, incident management
38	Chia-Wen Lin, Zhi-Hong Ling, Yeng-Cheng Chang, Chung J. Kuo	Compressed-domain Fall Incident Detection for Intelligent Homecare.	J. VLSI Signal Process.	2007	DBLP DOI BibTeX RDF	fall incident detection, compressed-domain signal processing, video surveillance, homecare
38	Laurent Pasquier, Patrick Brézillon, Jean-Charles Pomerol	Context and Decision Graphs for Incident Management on a Subway Line.	CONTEXT	1999	DBLP DOI BibTeX RDF	Context, Decision tree, Incident Management, Decision graph
38	Joana Monteiro, Shuai Yuan 0006, Abhiram Upadhya, Pavankumar Mulgund, Megha Malaviya, Raj Sharman	Mass Shooting Incident Response Optimization System: Development of Situational Aware Incident Response System - Development of Situational Aware Incident Response System.	DESRIST	2014	DBLP DOI BibTeX RDF
38	Roland Wagner	IT-Incident Management durch externe Dienstleistung - Die Lösung aller IT-Incident Management Probleme?	IMF	2003	DBLP BibTeX RDF
37	Tetsuo Sawaragi, Kouichi Ito, Yukio Horiguchi, Hiroaki Nakanishi	Identifying Latent Similarities among Near-Miss Incident Records Using a Text-Mining Method and a Scenario-Based Approach.	HCI (9)	2009	DBLP DOI BibTeX RDF	knowledge management for safety, learning by failure, semiosis, Text-mining, knowledge creation
37	Tianning Zang, Xiao-chun Yun, Yongzheng Zhang 0002	A Survey of Alert Fusion Techniques for Security Incident.	WAIM	2008	DBLP DOI BibTeX RDF
37	Maria B. Line, Eirik Albrechtsen, Martin Gilje Jaatun, Inger Anne Tøndel, Stig Ole Johnsen, Odd Helge Longva, Irene Wærø	A Structured Approach to Incident Response Management in the Oil and Gas Industry.	CRITIS	2008	DBLP DOI BibTeX RDF
37	Patricia O'Hagan, Edward Hanna, Roy Sterritt, Paul McKay	Engineering Vertical Orchestration: From Biometric Trace Events to Incident Reporting.	ECBS	2007	DBLP DOI BibTeX RDF
37	Mehruz Kamal, Alanah J. Davis, Josephine Nabukenya, Terrance V. Schoonover, Leah Rose Pietron, Gert-Jan de Vreede	Collaboration Engineering For Incident Response Planning: Process Development and Validation.	HICSS	2007	DBLP DOI BibTeX RDF
37	Daniela Rosca, Jiacun Wang	Inter-organizational Workflow Modeling and Analysis of Incident Command Systems.	ICNSC	2007	DBLP DOI BibTeX RDF
37	Sanjay Jain 0003, Charles R. McLean	A concept prototype for integrated gaming and simulation for incident management.	WSC	2006	DBLP DOI BibTeX RDF
37	Mark Hoogendoorn, Catholijn M. Jonker, Jan Treur, Marian Verhaegh	Agent-Based Analysis and Support for Incident Management.	CIA	2006	DBLP DOI BibTeX RDF
37	Nathan Schurr, Janusz Marecki, Milind Tambe, Paul Scerri	Demonstration of DEFACTO: training tool for incident commanders.	AAMAS	2005	DBLP DOI BibTeX RDF
37	Joe Carthy, David C. Wilson, Ruichao Wang, John Dunnion, Anne Drummond	Using T-Ret System to Improve Incident Report Retrieval.	CICLing	2004	DBLP DOI BibTeX RDF
37	Vincent Masselus, Pieter Peers, Philip Dutré, Yves D. Willems	Relighting with 4D incident light fields.	ACM Trans. Graph.	2003	DBLP DOI BibTeX RDF	image-based techniques, reflectance field, light field, relighting
37	Elli Angelopoulou, Sang Wook Lee, Ruzena Bajcsy	Spectral Gradient: A Material Descriptor Invariant to Geometry and Incident Illumination.	ICCV	1999	DBLP DOI BibTeX RDF
37	Johanne Cohen, Pierre Fraigniaud, Cyril Gavoille	Recognizing Bipartite Incident-Graphs of Circulant Digraphs.	WG	1999	DBLP DOI BibTeX RDF	broadcasting, gossiping, graph isomorphism, circulant graphs, chordal rings
34	Sidney W. A. Dekker	Just culture: who gets to draw the line?	Cogn. Technol. Work.	2009	DBLP DOI BibTeX RDF	Incident reporting, Just culture, Criminalization, Culpability, Accountability, Human error
34	Zohreh Nazeri, Daniel Barbará, Kenneth A. De Jong, George L. Donohue, Lance Sherry	Contrast-Set Mining of Aircraft Accidents and Incidents.	ICDM	2008	DBLP DOI BibTeX RDF	contrast-set mining, aircraft accident analysis, aircraft incident analysis, data mining, knowledge discovery, aviation safety
34	Jeffrey Lane, Annette Cutino, Marilyn McMillan	Adventures in XSC: our six-week countdown to extended service coverage.	SIGUCCS	2002	DBLP DOI BibTeX RDF	extended service, staff training, standard operating procedures, helpdesk, incident management, new services
33	Saizo Aoyagi, Hidenori Fujino, Hirotake Ishii, Hiroshi Shimoda, Hiroshi Sakuda, Hidekazu Yoshikawa, Toshio Sugiman	A Discussion System for Knowledge Sharing and Collaborative Analysis of Incidents in Nuclear Power Plants.	HCI (12)	2009	DBLP DOI BibTeX RDF	incidents analysis, online discussion and promotion of discussion, knowledge sharing
33	Chris Connelly, Brian Cox, Tim Forell, Rui Liu, Dejan S. Milojicic, Alan Nemeth, Peter Piet, Suhas Shivanna, Weihong Wang	Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents.	ICWS	2009	DBLP DOI BibTeX RDF
33	Patricia Marcu, Larisa Shwartz, Genady Grabarnik, David Loewenstern	Managing Faults in the Service Delivery Process of Service Provider Coalitions.	IEEE SCC	2009	DBLP DOI BibTeX RDF
33	Martin Fuchs 0001, Ramesh Raskar, Hans-Peter Seidel, Hendrik P. A. Lensch	Towards passive 6D reflectance field displays.	ACM Trans. Graph.	2008	DBLP DOI BibTeX RDF	image-based relighting with natural light, passive reflectance field display
33	Fu Lee Wang, Christopher C. Yang, Xiaodong Shi	Multi-document Summarization for Terrorism Information Extraction.	ISI	2006	DBLP DOI BibTeX RDF
33	José Ferreira de Castro, Luís Moniz Pereira	Abductive Validation of a Power-Grid Expert System Diagnoser.	IEA/AIE	2004	DBLP DOI BibTeX RDF	Expert Systems
30	Christian Bartsch 0002, Marco von Mevius, Andreas Oberweis	Simulation Environment for IT Service Support Processes: Supporting Service Providers in Estimating Service Levels for Incident Management.	eKNOW	2010	DBLP DOI BibTeX RDF	simulation, optimization, analysis, SLA, automation, service process, incident management
30	Lee T. Ayres, C. Matthew Curtin, Thomas A. Ng	Standardizing Breach Incident Reporting: Introduction of a Key for Hierarchical Classification.	SADFE	2010	DBLP DOI BibTeX RDF	data breach, security incident analysis, breach analysis, breach classification
30	Zhaoquan Cai 0001, Han Huang 0002, Wenzhong Wu, Xianheng Ma, Xiuhong Hu	Detecting Gathering Incident of Video Surveillance Based on Plane Geometry.	MVHI	2010	DBLP DOI BibTeX RDF	human behavior understanding, gathering incident, Computer vision, video surveillance, automatic detection
30	Yuexian Zou, Guangyi Shi, Hang Shi, Yiyan Wang	Image Sequences Based Traffic Incident Detection for Signaled Intersections Using HMM.	HIS (1)	2009	DBLP DOI BibTeX RDF	Incident Detection, HMM, ITS, Intersection
30	Yasuko Kanno, Masato Terada, Hidehiro Yajima, Toshinari Kamamura, Norihisa Doi	A comparative study on structure of the motivation for information security by security incident experiences.	ICIS	2009	DBLP DOI BibTeX RDF	disincentive, information security psychology, security incident, motivation, drive, SEM, exploratory factor analysis
30	Duco N. Ferro, Catholijn M. Jonker	Filtering Algorithm for Agent-Based Incident Communication Support in Mobile Human Surveillance.	MATES	2008	DBLP DOI BibTeX RDF	Mobile human surveillance, agent-based decision support, collaborative filtering, incident management, communication support
30	S. Manivannan, S. A. Guthrie	A Knowledge-Based Fatal Incident Decision Model.	IEEE Trans. Knowl. Data Eng.	1994	DBLP DOI BibTeX RDF	emergency services, knowledge-based fatal incident decision model, remains identification, mass disaster, FINDM, forensic scientists, skeletal ID process, network flow algorithm, observation advisor, assignment advisor, antemortem data, postmortem analysis, forensic anthropology, trait evaluations, regression equations, contradiction factor, pattern recognition, knowledge representation, knowledge representation, decision support systems, expert systems, knowledge acquisition, knowledge acquisition, decision support, knowledge base, conflict resolution, domain knowledge, IBM PC, disasters, anthropology
29	Anna Kostina, Natalia G. Miloslavskaya, Alexander I. Tolstoy	Information security incident management process.	SIN	2009	DBLP DOI BibTeX RDF	information security incidents, security, management
29	Claudia V. S. Guerrero, Maria de Fátima Queiroz Vieira, Jean-Marc Mercantini, Charles Santoni	A Process for Human Centered Modelling of Incident Scenarios.	USAB	2008	DBLP DOI BibTeX RDF	control system human factors, user interface human factors, user centered design, error analysis, Cognitive science
29	Yifan Chen, Xubo Yang, Shuangjiu Xiao, Xiaodong Ding	Relighting with real incident light source.	ISMAR	2008	DBLP DOI BibTeX RDF
29	Simon Tjoa, Stefan Jakoubi, Gernot Goluch, Gerald Quirchmayr	Extension of a Methodology for Risk-Aware Business Process Modeling and Simulation Enabling Process-Oriented Incident Handling Support.	AINA	2008	DBLP DOI BibTeX RDF
29	Joel Wilson, Vikas Bhargava, Andrew Redfern, Paul K. Wright	A Wireless Sensor Network and Incident Command Interface for Urban Firefighting.	MobiQuitous	2007	DBLP DOI BibTeX RDF
29	Seung-Heon Lee, Murlikrishna Viswanathan, Young-Kyu Yang	Link Speed Estimation and Incident Detection Using Clustering and Neuro-fuzzy Methods.	International Conference on Computational Science (3)	2006	DBLP DOI BibTeX RDF
29	Shusaku Tsumoto, Kimiko Matsuoka, Shigeki Yokoyama	Risk Mining: Mining Nurses' Incident Factors and Application of Mining Results to Prevention of Incidents.	RSCTC	2006	DBLP DOI BibTeX RDF
29	Dipti Srinivasan, Saptak Sanyal, Woei Wan Tan	Hybrid Neuro-Fuzzy Technique for Automated Traffic Incident Detection.	IJCNN	2006	DBLP DOI BibTeX RDF
29	B. Haddadin, Min Ma, T. S. Roseanu, Roni Khazaka	Efficient Macromodel for Interconnects Excited by Incident Fields.	CCECE	2006	DBLP DOI BibTeX RDF
29	Hojung Kim, S. Akhtar Ali Shah, Heyonho Jang, Byung-Ha Ahn	Microscopic Simulation in Decision Support System for the Incident Induced Traffic Management.	KES (1)	2005	DBLP DOI BibTeX RDF
29	Chia-Wen Lin, Zhi-Hong Ling, Yuan-Cheng Chang, Chung J. Kuo	Compressed-domain fall incident detection for intelligent home surveillance.	ISCAS (4)	2005	DBLP DOI BibTeX RDF
29	Don Radlauer	Incident and Casualty Databases as a Tool for Understanding Low-Intensity Conflicts.	ISI	2005	DBLP DOI BibTeX RDF
29	Kenji Itoh, Henning Boje Andersen, Masaki Seki	Track maintenance train operators' attitudes to job, organisation and management, and their correlation with accident/incident rate.	Cogn. Technol. Work.	2004	DBLP DOI BibTeX RDF	Attitude factors, Railway safety, FMAQ, TMAQ, Motivation, Morale
29	Xiaodong Jiang, Jason I. Hong, Leila Takayama, James A. Landay	Ubiquitous computing for firefighters: field studies and prototypes of large displays for incident command.	CHI	2004	DBLP DOI BibTeX RDF	ubiquitous computing, field study, emergency response, low-fidelity prototypes, firefighter
29	Joseph Williamson, Kevin J. Dooley, Steven R. Corman	Using Text Mining to Create Actionable Knowledge: Application to Network Failure Incident Reports.	PAKM	2004	DBLP DOI BibTeX RDF
29	Chris W. Johnson 0001	Software Support for Incident Reporting Systems in Safety-Critical Applications.	SAFECOMP	2000	DBLP DOI BibTeX RDF
26	Jun Cai, Mohamed S. Shehata, Wael M. Badawy	A Robust Video-Based Algorithm for Detecting Snow Movement in Traffic Scenes.	J. Signal Process. Syst.	2009	DBLP DOI BibTeX RDF	Snow movement detection, Automatic incident detection (AID), Intelligent transportation systems (ITS), False alarms
26	David Akers, Matthew Simpson, Robin Jeffries, Terry Winograd	Undo and erase events as indicators of usability problems.	CHI	2009	DBLP DOI BibTeX RDF	erase, google sketchup, user-reported critcial incident technique, usability testing, undo, critical incidents
26	Martin Gilje Jaatun, Eirik Albrechtsen, Maria B. Line, Stig Ole Johnsen, Irene Wærø, Odd Helge Longva, Inger Anne Tøndel	A Study of Information Security Practice in a Critical Infrastructure Application.	ATC	2008	DBLP DOI BibTeX RDF	Incident Response Management, Security Practice, Information Security, Process Control
26	Philippe A. Palanque, Sandra Basnyat, David Navarre	Improving Interactive Systems Usability Using Formal Description Techniques: Application to HealthCare.	USAB	2007	DBLP DOI BibTeX RDF	Incident and Accident Investigation, Human-Computer Interaction, Medical Informatics, Formal Description Techniques, Patient Monitoring
26	Kelly McLaughlin, Fred Damiano	American ITIL.	SIGUCCS	2007	DBLP DOI BibTeX RDF	ITIL®, ola, operational level agreements, service catalogue, sla, service level agreements, incident management, service level management, problem management
26	Steven J. Greenwald	E-Prime for security: a new security paradigm.	NSPW	2006	DBLP DOI BibTeX RDF	Clark-Wilson, E-Prime, Sapir-Whorf hypothesis, disaster planning, enterprise security policy, general semantics, incident handling, informal security policy modeling, organizational security policy, principle of linguistic relativity, security life cycle, software life cycle SP800-12, user awareness, user centered security, user support and operations, modeling, formal methods, planning, RBAC, role-based access control, risk management, information assurance, security engineering, life cycle, spam detection, user training, security policy modeling, program management
26	Masaru Ikehata	An Inverse Transmission Scattering Problem and the Enclosure Method.	Computing	2005	DBLP DOI BibTeX RDF	transmission problem, sound wave, enclosure method, near field, one incident plane wave, fixed wave number, Helmholtz equation, Inverse scattering
26	H. Rex Hartson, José C. Castillo	Remote evaluation for post-deployment usability improvement.	AVI	1998	DBLP DOI BibTeX RDF	remote usability evaluation, usability data, user-initiated, user-reported critical incident method, evaluation method, software deployment, critical incidents
26	Hsien-Che Lee, Edwin J. Breneman, Carl P. Schulte	Modeling Light Reflection for Computer Color Vision.	IEEE Trans. Pattern Anal. Mach. Intell.	1990	DBLP DOI BibTeX RDF	incident beam geometry, collimated light source, computer color vision, bidirectional spectral-reflectance distribution function, reflected-beam geometries, polychromatic light source, spectral factor, geometric factor, neutral-interface-reflection model, plant leaves, painted surfaces, orange peels, glossy cloth, computer vision, reflectivity, shading, plastics, colour, light reflection, light reflection
25	Giddeon Njamngang Angafor, Iryna Yevseyeva, Leandros Maglaras	Scenario-based incident response training: lessons learnt from conducting an experiential learning virtual incident response tabletop exercise.	Inf. Comput. Secur.	2023	DBLP DOI BibTeX RDF
25	Sören Striewski, Ingo Thomsen, Sven Tomforde	Approaches to Automatic Road Traffic Incident Detection and Incident Forecasting.	VEHITS	2023	DBLP DOI BibTeX RDF
25	Mathias Niemann Tygesen, Mayank Sharan, Francisco C. Pereira, Filipe Rodrigues 0001, Rose Yu	Incident congestion propagation prediction using incident reports.	SuMob@SIGSPATIAL	2023	DBLP DOI BibTeX RDF
25	Ying He 0004, Efpraxia D. Zamani, Stefan Lloyd, Cunjin Luo	Agile incident response (AIR): Improving the incident response process in healthcare.	Int. J. Inf. Manag.	2022	DBLP DOI BibTeX RDF